Comments Plus: blog comments

Fast response and went above and beyond what I'd expected!

The support team was responsive and resolved my issue quickly. Thank you Mykola and Nina for your help.

Great. Customer service is also great. Keep up the good work!

great customer service! very helpful in installing and getting us ready to use. thank you very much for all your help

I installed EasyDisqus and had an issue of trying to figure out where to put the code in tabs for products. Support was very professional & OUTSTANDING, THE BEST. They fixed it very quickly for me and everything is now working perfectly. Highly recommended. 5++++

Support was top-notch when we had to migrate comments from an old URL to new URL. Would recommend for sure.

These guys are great. I had issues with installation and their programmers jumped in an helps out. Their communication is outstanding.

After a disappointing call with Shopify that i could not reply to the comments on my blog within the native blog feature in Shopify, I started looking in the app store and was flabbergasted at some of the pricing for the various apps. While I'm bummed I have to pay for this, the Disqus app and customer service made it worth it. They basically set it all up for me and I didnt have to touch a lick of code. thats enough for me to give it 5 stars. Oh, and it works like a charm!

I'm not a coder at all. I reached out to the folks at Disqus and they got me up and running in lightning speed since I wasn't sure how to edit my template's code. Fast responses to email communication as well. Very happy with my App and Customer Service.

Great app and speedy/helpful customer service. I love that I can reply to and edit comments directly on my blog pages. Ideally, customers wouldn't need to create a Disqus account to comment but I'm hoping this won't deter readers from participating in the conversation.

App is awesome and its up and running in no time. All because of the great support team backing up out there. Much appreciated! View it Live at https://vecfashion.com/products/unltd25

Wow! Where can I start? These guys are fabulous! I had no idea how to follow their easy instructions and made a mess of my blog when I entered the code in the wrong place. I contacted the Disqus team and they were fabulous! It was fixed within about ten minutes flat and they even helped me fix another coding issue I had created re comments. I am so glad I have this app installed, it makes comments and replies effortless - great work Disqus! Thanks so much.

Great support. Had a glitch for a unique circumstance and they were prompt to address it. Great service so far.

Issue #1. When a person comments on our content pages, disqus splits the pages. This means a new page is created for every comment. We must fix this with a manual csv upload to sync all the comments to one page (weird, right?). Issue #2. On top of that, it took several emails for Disqus to explain this issue. Each email from their customer service took nearly a week to receive. So frustrating. Issue #3. We experimented with an affiliate site. Disqus ended up duplicating the transactions and creating orders for their own affiliate network Viglink. In total, Viglink took over $300 in "ads" even though Disqus ads were turned off from day one. Still to this day, no one at Disqus has addressed the issue... much less payback the money. In summary, never again will we use Disqus. Hopefully we can help some folks not make the same mistake as well.

Works amazing.. Support is very prompt and diligent. Thanks a lot... Korendy.com

Shoppers are apparently required to have a Disqus account before they can add a comment. This is a huge barrier to engagement. We tried Disqus for 6 months with very very very few comments.

When I asked for help to install this app, I was not told that I would be charged for the service. Few weeks later I find that I am billed. I would not mind paying at all, but it is the fact that people think they can get away with charging us without us knowing, or letting us know, that makes my blood boil. Also, there is no way to stop the subscription, so unless they reply to my message and sort it out, I will be stuck paying a monthly fee for a service I do not want.

This app worked great. But we're especially impressed by their support team. They went beyond typical support of providing information, Den from Shopifier (not to be confused with Shopify) even offered to check our code and fixed some loading issues for us. They did it in a speedy, professional manner. Highly recommended!

I was very pleased with the quick response and results from the Disqus support team. They were very helpful!