All reviews

Rating Breakdown

  • 5
    79% (41 ratings)
  • 4
    4% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    15% (8 ratings)
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5 / 5 Share

May 13, 2018

Great thanks for an easy solution

Using app

10 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 1, 2018

Wow! Where can I start? These guys are fabulous! I had no idea how to follow their easy instructions and made a mess of my blog when I entered the code in the wrong place. I contacted the Disqus team and they were fabulous! It was fixed within about ten minutes flat and they even helped me fix another coding issue I had created re comments. I am so glad I have this app installed, it makes comments and replies effortless - great work Disqus! Thanks so much.

Using app

About 1 year

Total reviews

8

Average rating

4.5

4 / 5 Share

April 5, 2018

Great app and easy to install. No idea how this adds value. I'm interested to see how many people comment. I feel like those most likely to comment are people who love sharing their problems with the world or other websites trying to spam me to build up their link juice.

Using app

Over 1 year

Total reviews

15

Average rating

4.7

5 / 5 Share

March 28, 2018

Great support. Had a glitch for a unique circumstance and they were prompt to address it. Great service so far.

Store

Test Cp

Using app

Almost 5 years

Total reviews

4

Average rating

4.8

5 / 5 Share

March 12, 2018

Worked like a charm and their support also helped with getting the Disquss fitted and removing Shopify comment field. This app can also be added to pages, which is a nice feature.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2018

This is a great app - it's affordable. It's fairly easy to install and set up with the instructions provided once you install it. It does exactly what I wanted. And the customer support at NexusMedia are great and very responsive. I got my answers in seconds. Just want to update my comment and again recommend this app. The support staff are amazing. They got back to me right away and helped locate the issue in just a short amount of time. So glad to have found a good app!

Using app

7 months

Total reviews

3

Average rating

4.0

1 / 5 Share

Nov. 2, 2017

Despite the customer service team responding in a timely manner and being very helpful, the app itself really isn't great. As mentioned in other reviews, customers require sigining in to comment on a blog (either by siging up to disqus of through a social media platform). You can enable a "guest comment" however the option only appears to a user once they begin filling in the fields to sign up or sign in, so this is immediately off-putting to most potential commenters. The display is non customisable, so you need to pay for a premium to remove the Disqus logos and even then the post button is unclear and there is a "comminuty" link to a disqus website you cannot remove. Paying $99 a month for their premium account I would expect to have these features customisable. Such a shame as besides this the comment platform looks grand and when installed works very well.

Using app

1 day

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 26, 2017

Issue #1. When a person comments on our content pages, disqus splits the pages. This means a new page is created for every comment. We must fix this with a manual csv upload to sync all the comments to one page (weird, right?). Issue #2. On top of that, it took several emails for Disqus to explain this issue. Each email from their customer service took nearly a week to receive. So frustrating. Issue #3. We experimented with an affiliate site. Disqus ended up duplicating the transactions and creating orders for their own affiliate network Viglink. In total, Viglink took over $300 in "ads" even though Disqus ads were turned off from day one. Still to this day, no one at Disqus has addressed the issue... much less payback the money. In summary, never again will we use Disqus. Hopefully we can help some folks not make the same mistake as well.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 27, 2017

Nice app for blogs. Recommended

Store

4salon

Using app

Over 4 years

Total reviews

18

Average rating

4.4

5 / 5 Share

Aug. 5, 2017

Had tried to setup Disqus years ago before these apps were available, it was hard and I kept running into problems. This time around I contacted support, they installed it for me, guided me through the setting for my profile and even helped me retain the comments my blog post already had. Great service, great product, look forward to using it in the years to come.

Store

Manimal

Using app

10 months

Total reviews

13

Average rating

3.5

5 / 5 Share

July 3, 2017

Highly recommanded ! Great tool for both bloggers and online seller. Readers or customers can leave their feedback by logging on their social media. They can also follow the posts update. Thank you Perfumesets.us

Using app

11 months

Total reviews

15

Average rating

5.0

5 / 5 Share

April 17, 2017

Works amazing.. Support is very prompt and diligent. Thanks a lot... Korendy.com

Store

Korendy

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 16, 2017

I am new to e-commerce web page development, and I highly recommended DISQUS. The app is fantastic, and the user interface is very accessible to my customers. Tech support is GREAT! They respond very quickly and know their stuff. They will help you along the way until you are satisfied. Can not recommend enough A++

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 19, 2017

Shoppers are apparently required to have a Disqus account before they can add a comment. This is a huge barrier to engagement. We tried Disqus for 6 months with very very very few comments.

Using app

About 1 year

Total reviews

4

Average rating

3.8

5 / 5 Share

Dec. 21, 2016

I see Disqus on most sites and see them as a reliable source for blog posts. Great decision as their customer service is A+. I reached out and Denys immediately responded to me and set Disqus up on my site. I'm not a techie at all and I didn't want to have to set this up myself. I'm very grateful for them handling the entire set up for www.beneathyourmask.com !

Using app

2 days

Total reviews

9

Average rating

3.6

5 / 5 Share

Sept. 28, 2016

Great app - use it for my blog comments, which allows me to reply to specific comments. Even better than the app is the customer service - very quick and attentive to help with any minor problem I've had, completely seamless install. Highly recommend.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2016

Great app. It was really easy to install and the customer support is wonderful; I had a question about customization and my question was answered shortly after I sent my question. Using the app is much easier than having to try to figure out the code for yourself or hiring an expensive 3rd-party developer to install it for you. Disqus is one of the most popular and best website commenting tools available so that is why we went with them. This is the second app that I installed from Nexus Media and I have nothing but good things to say about them. I recommend this app.

Using app

Over 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

June 9, 2016

5 star, thank you Denys for you great help in setting up Discus on my new site for me, and answering all my questions. excited about what it can do now...~debra

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

May 31, 2016

Great product! Great customer service! Den helped me set it up on my website. It's a bit of custom coding and I accidentally made it more confusing as I was trying to test what he was doing, but he was still happy to help me. I would recommend the product and service.

Store

Oveneer

Using app

Over 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

April 26, 2016

When I asked for help to install this app, I was not told that I would be charged for the service. Few weeks later I find that I am billed. I would not mind paying at all, but it is the fact that people think they can get away with charging us without us knowing, or letting us know, that makes my blood boil. Also, there is no way to stop the subscription, so unless they reply to my message and sort it out, I will be stuck paying a monthly fee for a service I do not want.

Using app

2 months

Total reviews

5

Average rating

3.2