Comments Plus: blog comments
Supercharge blog comments: threads, likes, usability, DISQUS
Rating
4.4
feedback
24
chart
#5,621
All reviews
Review RSS Feed
Jan. 3, 2025
Great. Customer service is also great. Keep up the good work!
Hi there, Thank you so much for the great feedback! We appreciate your kind words! Should you need further assistance or have additional questions - feel free to contact our 24/7 support team. We are always here to help. Best regards, The NexusMedia team.
Jan. 31, 2022
great customer service! very helpful in installing and getting us ready to use. thank you very much for all your help
July 16, 2021
I installed EasyDisqus and had an issue of trying to figure out where to put the code in tabs for products. Support was very professional & OUTSTANDING, THE BEST. They fixed it very quickly for me and everything is now working perfectly. Highly recommended. 5++++
May 17, 2020
The platform is beautiful and is easy to use for customers. However, it does not consistently provide email notifications if a customer leaves a comment. This is a big deal. And, after months of trying to figure out how to get email notifications when someone comments on my blog post, I am still left empty handed. Trying to email Nexus support (the company providing the integration for DISQUS) is next to useless. Each time they simply state that they have nothing to do with the platform and that I should contact DISQUS. However, DISQUS does not offer customer support. If you're going to offer a platform, SUPPORT IT or don't offer it. I am tremendously disappointed and would appreciate it if someone from either the Nexus or DISQUS team reached out to me or found a solution. It's such a shame that such a wonderful and easy to use platform falls short in such a critical area.
Hello, I truly apologize for the inconvenience and trouble you're experiencing. We aren't a team behind DISQUS, and the idea of our app is to integrate the comments to your website in a proper way and avoid some difficulties related to the integration. Our app configures the DISQUS code as the default one doesn't work properly with Shopify in some aspects (e.g. the same product accessed from different collections will be recognized by DISQUS as different products with different comments by default). We can help you with issues related to migrating or displaying comments, but I'm afraid we don't have access to the Email notifications functionality. DISQUS provides support for Plus, Pro, and Business plans. As for the Basic plan, there's an option to leave the bug report and feedback here: https://disqus.com/home/discuss/channel-discussdisqus. If you want we can help you with it, please provide the link(s) to comments for which you're not receiving notifications. Also, please send us screenshots of your Moderation (https://disqus.com/home/settings/moderation/) and Email Notifications sections (https://disqus.com/home/settings/email/). If you'll need any assistance from our end, please feel free to contact our support team, and we'll do our best to help. Thanks, EasyDISQUS team
May 15, 2020
Support was top-notch when we had to migrate comments from an old URL to new URL. Would recommend for sure.
May 9, 2020
These guys are great. I had issues with installation and their programmers jumped in an helps out. Their communication is outstanding.
Oct. 6, 2019
Some problems of installation for me (I'm a really dummy). Tanya save me, solving the problems and answering to my questions. Thank you. Good job! Ramon
Aug. 25, 2019
There is no need to ever pay money to use this app. I tried it out to see if they add anything special or new to disqus and they don't. Just sign up with disqus directly and paste their snippet instead of this app's snippet. To moderate the comments, this app links you to disqus's moderation page. As I say, this app doesn't actually help in any way. Save yourself some cash and just signup with disqus directly and follow their instructions.
Hi there! Thank you for your review! Sure, you may use default code from DISQUS and it will work (i.e. DISQUS widget will appear on your page), but default code is not working 100% properly with Shopify. For example, in Shopify product page for the same product may have different URLs if the product is in several different collections. In that case, default DISQUS code will consider that as different pages and your product will have several different DISQUS threads. There're also some other issues with default code. Of course, if you have some coding skills you may check DISQUS documentation and configure DISQUS code to avoid those issues and make DISQUS code to work properly. Or you may use our app which provides you with DISQUS code optimized for Shopify websites. And of course, our app has some additional features like the ability to migrate Shopify blog comments to DISQUS, for example. Thank you, NexusMedia Team
May 9, 2019
After a disappointing call with Shopify that i could not reply to the comments on my blog within the native blog feature in Shopify, I started looking in the app store and was flabbergasted at some of the pricing for the various apps. While I'm bummed I have to pay for this, the Disqus app and customer service made it worth it. They basically set it all up for me and I didnt have to touch a lick of code. thats enough for me to give it 5 stars. Oh, and it works like a charm!
Dec. 10, 2018
I'm not a coder at all. I reached out to the folks at Disqus and they got me up and running in lightning speed since I wasn't sure how to edit my template's code. Fast responses to email communication as well. Very happy with my App and Customer Service.
Aug. 1, 2018
Great app and speedy/helpful customer service. I love that I can reply to and edit comments directly on my blog pages. Ideally, customers wouldn't need to create a Disqus account to comment but I'm hoping this won't deter readers from participating in the conversation.
May 29, 2018
App is awesome and its up and running in no time. All because of the great support team backing up out there. Much appreciated! View it Live at https://vecfashion.com/products/unltd25
April 5, 2018
Great app and easy to install. No idea how this adds value. I'm interested to see how many people comment. I feel like those most likely to comment are people who love sharing their problems with the world or other websites trying to spam me to build up their link juice.
March 28, 2018
Great support. Had a glitch for a unique circumstance and they were prompt to address it. Great service so far.
March 12, 2018
Worked like a charm and their support also helped with getting the Disquss fitted and removing Shopify comment field. This app can also be added to pages, which is a nice feature.
Oct. 26, 2017
Issue #1. When a person comments on our content pages, disqus splits the pages. This means a new page is created for every comment. We must fix this with a manual csv upload to sync all the comments to one page (weird, right?). Issue #2. On top of that, it took several emails for Disqus to explain this issue. Each email from their customer service took nearly a week to receive. So frustrating. Issue #3. We experimented with an affiliate site. Disqus ended up duplicating the transactions and creating orders for their own affiliate network Viglink. In total, Viglink took over $300 in "ads" even though Disqus ads were turned off from day one. Still to this day, no one at Disqus has addressed the issue... much less payback the money. In summary, never again will we use Disqus. Hopefully we can help some folks not make the same mistake as well.
April 17, 2017
Works amazing.. Support is very prompt and diligent. Thanks a lot... Korendy.com
Dec. 21, 2016
I see Disqus on most sites and see them as a reliable source for blog posts. Great decision as their customer service is A+. I reached out and Denys immediately responded to me and set Disqus up on my site. I'm not a techie at all and I didn't want to have to set this up myself. I'm very grateful for them handling the entire set up for www.beneathyourmask.com !