Doba ‑ AI Dropshipping
Unlock growth with seamless automation and fast US fulfillment
Rating
4.6
feedback
96
chart
#2,316
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
10%
-
Less than a month
39%
-
Less than a year
20%
-
More than a year
7%
Reviews Summary
The reviews for this Shopify App, Doba, are mixed with both positive and negative feedback. Positive aspects highlighted by users include the ease of adding products, efficient dropshipping platform, excellent customer service, reliable shipping speed, user-friendly dashboard, and the ability to adjust profit margins easily. Users appreciate the automation features, clean interface, and the ability to batch edit listings. On the other hand, negative reviews mention issues with the pricing structure, lack of support, problems with inventory management, and challenges with payment methods. Some users also expressed dissatisfaction with the communication and support from the company, especially in resolving issues with suppliers and refunds.
Highlights
Review RSS Feed
All reviews
Feb. 2, 2026
I have got excellent service from Management and I would recommend everyone using this company.
Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words and recommendation—it means a great deal to our entire team. Providing a positive and reliable experience for our users is always our top priority, and feedback like yours encourages us to keep improving and optimizing our services. We’ll continue to focus on enhancing the overall user experience and delivering the level of service you expect and deserve. Thank you again for your trust and support. Doba customer service team
Jan. 3, 2026
There are multiple nuances in order to facilitate product orders through this app such as knowing to and how to set shipping rates; understanding how to navigate exporting inventory lists; not realizing that limits on amount of inventory are set based on plan; in ability to have live support help and lack of inventory order terms where as the customer's order amount is due immediately well before payment is sent to the seller.
Thank you very much for sharing your experience with us. We truly understand how frustrating it can be when the learning curve, system limitations, and support availability affect your ability to run your store smoothly — and we’re sincerely sorry for the inconvenience this has caused. We appreciate you pointing out the challenges around shipping rate setup, inventory export, plan-based listing limits, payment timing, and the need for more real-time support. These are all critical parts of a seller’s daily operations, and your feedback highlights areas that deserve continuous improvement. Please know that we take user experience very seriously. We are actively working on optimizing our onboarding guidance, improving documentation, refining inventory and payment workflows, and expanding our customer support capabilities to make the platform easier, clearer, and more reliable for sellers at every stage. Your voice helps us grow, and we truly value your honesty. We remain committed to ongoing improvements and to delivering a smoother, more supportive experience for all users. Thank you again for taking the time to share your perspective. Doba customer service team
Nov. 11, 2025
Everything is exactly as described. Everything works. It is organized, although a little extra searching is needed for some products. Especially in the gardening niche. It would also be nice to see some vegetable and herb seeds too at least. If not flowers and fruits too. Customer service responds instantly and might require you to have a little patience is all. As it is usually just a bot you are dealing with.
Feb. 7, 2026
Using it is not only simple but also incredibly convenient. You'll find it easy to integrate into your routine!
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