Caffe Ibis Coffee Roasters review for Dollarback: Cashback & Loyalty

Oct. 21, 2025

Dollarback is genuinely and refreshingly incredible to work with. This app is built really well, and everything just works out of the box. That said, we threw a lot their way during our transition from an old point of sale system and old points-based rewards/loyalty system to this new multi-channel dollar-value rewards model, and they’ve consistently shown patience, follow-through, and genuine care. They’ve added features in real time based on our feedback -- from the ability to limit cashback by sales channel and specific item variations, to updating their bulk import tool to recognize customer IDs, to even getting their app embed to play nicely with our quick view modal. It’s rare to find a team that moves this fast while keeping such a collaborative, human approach. Truly refreshing, thanks guys!