Dollarback: Loyalty & Rewards for Shopify

Dollarback: Loyalty & Rewards

Loyalty program w/ store credit, VIP tiers, referrals, rewards
Rating
4.8
Feedback
26
Reviews
Chart
#3,608
Shopify

All reviews

5 / 5 Share
Sept. 21, 2026

App ben fatta e completa!! Team sempre gentile e disponibile.

Store Using app Total reviews Average rating
DanzaShop 6 months 1 5.0
5 / 5 Share
Aug. 21, 2026

I can not recommend this app enough! Chat support is near instantaneous with their replies, friendly and thoroughly helpful! Setup is easy and the cash back program is far more customizable than we found on other apps we tried. Thank you Dollarback!

Store Using app Total reviews Average rating
MarineDetail.com 7 days 3 5.0
5 / 5 Share
July 3, 2026

This app does exactly what we need it to and it does so flawlessly. Dollar Labs support is prompt and professional. They were very helpful during our set up.

Store Using app Total reviews Average rating
Marmalade Mercantile About 1 month 6 5.0
5 / 5 Share
May 8, 2026

Store Using app Total reviews Average rating
FuelTech Brasil 1 day 1 5.0
5 / 5 Share
May 5, 2026

Valuable app and very good, prompt support for all the issues I have had so far.

Store Using app Total reviews Average rating
Mellifora 5 months 7 5.0
5 / 5 Share
March 18, 2026

This app is really amazing. The responses, features, and support are all very helpful and cooperative, It always helps me achieve what I want.

Store Using app Total reviews Average rating
Level Up About 1 month 11 5.0
5 / 5 Share
March 16, 2026

Great support! They helped me set-up the app, import old loyalty app data to their app and customize the app to the look and feel of our website. First class!

Store Using app Total reviews Average rating
FamiliaList About 5 hours 8 5.0
5 / 5 Share
Feb. 19, 2026

Dollarback was very easy to set up, and our customers understand store credit much better than points, so we’re already seeing more repeat purchases and reviews. Even though I’m still on the free tier, Lesle always goes above and beyond whenever I need help, which really gives me confidence in using this app long term.

Store Using app Total reviews Average rating
Sensitive Stones 3 months 11 5.0
5 / 5 Share
Feb. 17, 2026

Great customer service! Quick to respond and understood what I was asking. Satisfied!

Store Using app Total reviews Average rating
Canophera 9 months 1 5.0
5 / 5 Share
Feb. 2, 2026

Really appreciate their service and helpful! First time try the cashback apps from DOLLAR LABS!

Store Using app Total reviews Average rating
Plenty Jewelry 3 days 4 4.5
5 / 5 Share
Jan. 21, 2026

Dollarback has been a great addition to my Shopify setup—smooth installation, reliable performance, and everything works exactly as expected. What really stands out is the support: incredibly fast, helpful, and genuinely next-level. I’ve honestly never experienced support this good before. Highly recommended.

Store Using app Total reviews Average rating
Medusafilters About 1 month 6 5.0
5 / 5 Share
Nov. 24, 2025

Has most functions you need and very quick support

Store Using app Total reviews Average rating
DiveCatalog.com 2 months 5 5.0
5 / 5 Share
Nov. 22, 2025

Alcançamos 75% de clientes recorrentes, estamos muito contentes com a Dollarback e indicamos a todos que querem alcançar esse nível de retorno :)

Store Using app Total reviews Average rating
DROPIT 5 months 3 5.0
5 / 5 Share
Oct. 21, 2025

Dollarback is genuinely and refreshingly incredible to work with. This app is built really well, and everything just works out of the box. That said, we threw a lot their way during our transition from an old point of sale system and old points-based rewards/loyalty system to this new multi-channel dollar-value rewards model, and they’ve consistently shown patience, follow-through, and genuine care. They’ve added features in real time based on our feedback -- from the ability to limit cashback by sales channel and specific item variations, to updating their bulk import tool to recognize customer IDs, to even getting their app embed to play nicely with our quick view modal. It’s rare to find a team that moves this fast while keeping such a collaborative, human approach. Truly refreshing, thanks guys!

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 6, 2025

Excellent support! The team was very responsive and quickly resolved my issue. I highly recommend Dollarback. Not only for its functionality, but also for the outstanding customer service.

Store Using app Total reviews Average rating
Arte & Sintonia 5 months 8 5.0
5 / 5 Share
Sept. 16, 2025

Great customer support and help while setting up a promo!

Store Using app Total reviews Average rating
Roo & You About 19 hours 9 5.0
5 / 5 Share
Sept. 15, 2025

So far blown away by the app and also by the support that comes with the app. Quick to reply, Quick to help. This app and the guys behind it have a lot of potential

Store Using app Total reviews Average rating
BULLDOG 4 days 10 5.0
5 / 5 Share
July 28, 2025

If I could do 10 stars, I would. We use about 15 different apps for Shopify and Shopify POS, and this one works flawlessly. When we have had a question or feature request, the tech support has been second to none. If only every app offered this level of support and bug free functionality.

Store Using app Total reviews Average rating
Winter Park Cycles About 1 month 7 5.0
5 / 5 Share
July 3, 2025

We needed a solution that could handle bulk credit uploads efficiently, and this app delivered exactly what we were looking for. The support we received throughout the process was truly exceptional—far beyond our expectations. Their customer service is what truly sets them apart from other apps.

Store Using app Total reviews Average rating
Antech Canada Limited 21 days 5 5.0
5 / 5 Share
June 16, 2025

Amazing team! Their customer support is next level. I love the app, and it helps incentivize customers to make more purchases. The best part is that it blends seamlessly with our store.

Store Using app Total reviews Average rating
Pivura 2 days 10 5.0
Developer Reply

Thank you Pivura team for the valuable feedback. Genuinely grateful for your early support!

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