Dollarback: Cashback & Loyalty

This app does exactly what we need it to and it does so flawlessly. Dollar Labs support is prompt and professional. They were very helpful during our set up.

Valuable app and very good, prompt support for all the issues I have had so far.

This app is really amazing. The responses, features, and support are all very helpful and cooperative, It always helps me achieve what I want.

Great support! They helped me set-up the app, import old loyalty app data to their app and customize the app to the look and feel of our website. First class!

Dollarback was very easy to set up, and our customers understand store credit much better than points, so we’re already seeing more repeat purchases and reviews. Even though I’m still on the free tier, Lesle always goes above and beyond whenever I need help, which really gives me confidence in using this app long term.

Great customer service! Quick to respond and understood what I was asking. Satisfied!

Really appreciate their service and helpful! First time try the cashback apps from DOLLAR LABS!

Dollarback has been a great addition to my Shopify setup—smooth installation, reliable performance, and everything works exactly as expected. What really stands out is the support: incredibly fast, helpful, and genuinely next-level. I’ve honestly never experienced support this good before. Highly recommended.

Has most functions you need and very quick support

Alcançamos 75% de clientes recorrentes, estamos muito contentes com a Dollarback e indicamos a todos que querem alcançar esse nível de retorno :)

Dollarback is genuinely and refreshingly incredible to work with. This app is built really well, and everything just works out of the box. That said, we threw a lot their way during our transition from an old point of sale system and old points-based rewards/loyalty system to this new multi-channel dollar-value rewards model, and they’ve consistently shown patience, follow-through, and genuine care. They’ve added features in real time based on our feedback -- from the ability to limit cashback by sales channel and specific item variations, to updating their bulk import tool to recognize customer IDs, to even getting their app embed to play nicely with our quick view modal. It’s rare to find a team that moves this fast while keeping such a collaborative, human approach. Truly refreshing, thanks guys!

Excellent support! The team was very responsive and quickly resolved my issue. I highly recommend Dollarback. Not only for its functionality, but also for the outstanding customer service.

Great customer support and help while setting up a promo!

So far blown away by the app and also by the support that comes with the app. Quick to reply, Quick to help. This app and the guys behind it have a lot of potential

If I could do 10 stars, I would. We use about 15 different apps for Shopify and Shopify POS, and this one works flawlessly. When we have had a question or feature request, the tech support has been second to none. If only every app offered this level of support and bug free functionality.

We needed a solution that could handle bulk credit uploads efficiently, and this app delivered exactly what we were looking for. The support we received throughout the process was truly exceptional—far beyond our expectations. Their customer service is what truly sets them apart from other apps.

Amazing team! Their customer support is next level. I love the app, and it helps incentivize customers to make more purchases. The best part is that it blends seamlessly with our store.

Incredible. 10 stars. We came from another big popular points app and right when I saw Dollarback on the Shopify app store, I knew it was a winner for our store. It has all the features I was looking for. The creator is an awesome person really trying to help businesses. I literally compared all apps for hours and did sales calls etc... all the processes and then I saw the Dollarback app and knew immediately this is what our store needs and our customers love it and its so simple and easy. If you see this review, download it see for yourself. This app is ahead of the game.

Using Dollarback has been great for us. We normally have a fall off of repeat order after 90 days. Now we have a way of enticing those clients back. Definately seen an increase in sales due to Dollarback. The customer service is amazing and definately better than I anticipated. Highly recommend!!