Donate Source ‑ Charity Widget
Integrate a seamless donation source right in your store
Rating
4.5
feedback
53
chart
#2,759
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
15%
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Less than a month
28%
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Less than a year
36%
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More than a year
19%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, many users praised the app for its functionality, ease of use, and great customer service. They highlighted the quick response times of the support team and their willingness to help with any issues. Users also mentioned that the app helped them increase donations and integrate donation options seamlessly into their online stores. However, there were also negative reviews mentioning issues with the app causing problems on the online store, such as dysfunctional shopping cart features and misleading information about pricing plans. Some users expressed frustration with unresolved technical issues and difficulties in communication with the support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 25, 2024
After we installed this new app on our e-commerce platform, we noticed that our entire shopping cart feature became dysfunctional and non-operational. This situation has been extremely frustrating for our team as we rely heavily on online sales to drive our business. Despite our best efforts to communicate this critical issue to the technical support team over the past several days, the problem remains unresolved. As a result, our online store has been forced offline, leading to significant financial losses on a daily basis. We are urgently seeking a resolution to this issue to minimize the impact on our business operations.
Feb. 22, 2024
The app looks and works great in our store and customer support was really helpful. I was able to set up almost everything on my own but needed help with one thing and they responded quickly and solved the issue.
Feb. 2, 2024
Donate Source app has been up and running for a week now. We have already received higher amount donations that what our previous donation app could provide. In order to accurately add the donation option to our cart page I needed assistance from the Prezen Apps team which were very helpful, punctual, and detailed in their communication with me. Thank you!
Nov. 24, 2023
Great app, exactly what we were looking for and the team are super quick and helpful which was great! Would really recommend.
Oct. 10, 2023
5 stars for customer service. I struggled to sort the installation out but they worked promptly to sort it out for me. We look forward to using it to raise donations for our charity in our online Christmas shop.
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