Rating

4.2

feedback

37

Reviews

chart

#5,780

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    30%
  • Less than a month
    54%
  • Less than a year
    14%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify app are quite mixed, with a range of positive and negative feedback. On the positive side, many users praised the app for its functionality in setting up donation options on their online stores. The customer service and support team were highlighted as responsive, helpful, and quick to assist with any issues or customization needs. Users appreciated the ease of use, the ability to customize donation options, and the overall look and performance of the app. However, there were also negative reviews mentioning issues such as the app causing problems after uninstallation, leading to code left behind and functionality disruptions. Some users experienced technical difficulties that impacted their online sales and required urgent resolution.

Highlights

Positive customer service and support
Functionality and ease of use
Customization options
Technical issues and disruptions
Mixed feedback

Rating Breakdown

  • 5
    92% (34 ratings)
  • 4
    0% (0 ratings)
  • 3
    3% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (2 ratings)

Reviews with Text

  • 100% (37)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 21, 2026

I would not suggest this app. I had hundreds of fraudulent donations done mainly from India based on the traffic to my site. This in return caused me multiple chargebacks in which I had to pay $15 per chargeback. It appeared that they were testing out stolen credit card numbers to assure that they worked. Hands down worst experience I have had that actually lost money.

Using app

12 months

Total reviews

2

Average rating

1.0

5 / 5 Share

Nov. 10, 2025

We needed some help with the installation and Abhishek was able to do this for us very quickly. We are yet to go live with the website but very happy with the service from this app team so far.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2025

This is the app we use for our site that blends sales with donations (we are a non-profit organization). We have needed some customization to ensure the app works as we need it to work, and their developers have been responsive. They understand the concerns we are raising and build solutions within a couple of days, at most.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

I needed assistance creating a donation widget on our custom template, and the support team went above and beyond to help me out. Their response time was incredibly fast, and they provided clear documentation on the changes implemented. The entire experience was smooth. Highly recommend this app to anyone looking for this functionality and top-notch customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

July 19, 2024

This is an update from my earlier review because I feel sorry for the developers of this app. The App caused big problems for my shop after the uninstall. Code was left behind. I understand that the code was manual code that the developers helped with. Had I known they would need to manually uninstall this, I wouldn't have had to go to the trouble of hiring an expert to help identify the problem. The app itself, while it was working was good. Just be careful when you uninstall the app. Contact the developers to make sure they have removed ALL the code.

Using app

6 months

Total reviews

10

Average rating

4.4

All reviews

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