Textual Tees review for DOOFINDER ‑ Search & Discovery
Nov. 3, 2022
This companies pricing structure is absurd. It's not based on "searches" it's based on api requests which turns out is each item it pulls up in the search. Got 15 bacon t-shirts? Well, that's 15 requests for 1 search. To make things even worse their search app by default split up all of our products into variants and then showed each variation (color and size) to the customer instead of just the main product itself, so we had 6,000+ requests the first day after 133 customer searches which oddly enough didn't result in a single sale (15 bacon shirts, 6 sizes, 6 colors = 540 requests per customer search. Trial is for 1,000 requests). It's almost like they intentionally want to milk the customer for every single request possible BY DEFAULT! Just based on that one day of use, we would have to pay $400 a month just to keep this app running.
Dear sirs, Please accept our sincerest apologies for all the inconveniences we have caused. We have looked at the very unsual volume of requests. It seems to be related to a setup problem that ocurred in our side. Nothing to do with the variations of colors and sizes (these do not trigger additional requests). Actually the real "search" related volume of requests has been 133. During the 30 day trial you have unlimited requests totally free. We are trying to contact to see if we can help you solve this. Again, please accept our sincerests apologies for all the troubles we have caused.
