DOOFINDER ‑ Search & Discovery
Doofinder - Search and Discovery
Rating
4.9
feedback
760
chart
#1,707
All reviews
Review RSS Feed
July 8, 2022
Ein MUSS für jeden Shop!! Die Funktionen sind vielfältig und können sehr viel an der Conversion Rate ausmachen. Wir haben durch die App Doofinder unsere Verkäufe um mindestens 30% steigern können. Was mich am meisten motiviert hat diese Bewertung zu schreiben ist der einzigartige, sehr professionelle und schnelle Support. Grüße und ein großes Dankeschön geht raus an Sefkan. Ich kann die App jedem empfehlen!! Lasst auch von Sefkan beraten und genießt diesen einmaligen Support :) Sefkan
July 7, 2022
Great app, helped a lot with conversions in the first month. We actually ended up subscribing to the 1 year plan. game changer for any e-commerce business! Thank you!
July 7, 2022
There are at least 2 terrible about this app. 1) They constantly send silly ads to subscribe to their apps. Too much spam. 2) After the free trial period is over, the original search bar is not working. I had to delete the app in order to make it work again. They provided no useful info or help regarding this issue.
We hear you and you are totally right. We were only trying to contact you directly to help create a smooth and useful setup... Please accept our sincere apologies. We are very sorry we caused troubles to you and your business, and what's more, that we annoyed you.
July 6, 2022
Doofinder has helped our business by increasing the likelihood of a potential buyer to find what they are looking for on our website. Not only has Doofinder impressed us with their product, but their support team is excellent! Thank you Aonghus for all of your assistance, and thank you Doofinder for providing a quality app that improved our webstore's appearance and sales!
Using app
About 1 month
Total reviews
1
Average rating
5.0
July 5, 2022
Muy buena para nuestra tienda, útil y excelente para conseguir los resultados adecuados. Una experiencia perfecta
June 30, 2022
STOP NOW - In almost a decade of using shopify I've never written a review. This is the first time I've felt so strongly to do so - listen up. The pricing is less than transparent. Every single time the search updates it counts as multiple requests and out-of-the-box it updates *on every single key stroke*. The whole app appears to be designed to maximize your requests and force you into a higher plan. When I spoke to customer support they had to get a second person to weigh in on how to reduce these requests and that person said "they weren't supposed to say it". Even after disabling all the features arguably designed to maximize your usage as suggested by the "rogue representative" there's still constant drains. I entirely disabled the automatic product synchronization and still got over 100 requests counted for product synchronization for the day. This is before we even discuss the black-hat practices of the search itself. For the 44 searches performed yesterday 1,144 "requests" were made. Every single search on your website will count as a minimum of 26 "requests", so when you're looking at pricing take the plan you want and move two steps up, if not three. This $100+ app is being replaced by a $15 app that does the same thing with clear pricing based on product catalog size.
Dear sir, On behalf of my entire team, From Sales to Customer Success, Support, Development and our R&D teams, please accept my sincerest apologies. We try our utmost best in all spheres, but this time, we undeniably screwed up. Thank you for taking the time to write the details of all that went wrong. Even though it's embarrassing for all of us to read, details help us understand and diagnose where things went wrong. I am contacting you directly to apologise in person, and if you don't mind, to get some additional feedback so we can have a better understanding of what went awry. Juan M. - VP
June 28, 2022
The functionality of the search bar has been a game changer for our site and we look forward to what we will be able to do in the future. Alexandra is a superb account manager. I wish our other partners were half as conscientious and thorough.
June 28, 2022
Alexandra is Very helpful & knowledgeable about this app. We are happy with the data provided and look forward to increasing our sales and conversion rate using this app! Team Kevko
June 28, 2022
We have been using this app for over a month and mighty pleased with the result. Especially Shaun has been super helpful, guiding through the features and doing regular checkpoints on how we are getting along,
June 28, 2022
Aonghus has been very pleasant and persistent. He took the time to introduce Doofinder to me, walking me through the processes of adding the app, customizing the app, and optimally utilizing the app. We are just getting started, so I will be excited to continue to analyze the data and see its full benefits. Upon starting our plan, I did discover a small flaw, and luckily Aonghus had called me to check on how the process was going, and sent the issue to a support team and assured he would follow up. His customer service is one of the reasons I am giving Doofinder a go!
June 28, 2022
Shaun Kirby is very professional and friendly. He guided through all the app features making it easy to understand. Love the search functionality and features, within short span the results are visible. Looking forward to continuing with app and highly recommend to small businesses.
June 24, 2022
Excellent, easy to use interface with lots of customization available. It makes the search bar much more engaging experience for our customers, and it's designed well/ super easy to navigate from a customer-use perspective. Great app, and great support from Nicholas Shoreman in helping us get our account set up.
June 24, 2022
I really like the clarity of the dashboard and as a marketing officer, the functions in the pro plan, like the banner function, look like they will be extremely helpful for us. Most importantly the clickthroughs to product pages are pretty high. Shaun at Doofinder was able to talk me through all the functions efficiently and clearly and I'm excited about using the app going forward.
June 23, 2022
We have recently done the Doofinder free trial on our website and decided to subscribe monthly. The implementation was simple and very easy with the support of Shaun Kirby who made sure everything was set up correctly for us. We're looking forward to seeing more successful metrics over the next couple of months. Thanks Landmark
June 23, 2022
Very happy with the service I have received from Shaun Kirby, learned a lot about this service and he made it very easy to understand
June 22, 2022
This app has helped grow my online sales over 900% in just the trial period. Very great support was provided and friendly customer service.
June 21, 2022
I was having real issues with the Shopify search bar bring zero results back to customers due to spelling issues so decided to give this a go. I was contact by Shaun who talked me through the features and what this search bar could do, he was very helpful, patient and knowledgeable. The search bar itself looks great and is easy to use for the customer. I am very pleased with the features that I have used so far
June 17, 2022
Impressive capabilities and very helpful for the customers. This is a great addition for our outdoor store. Customer service is excellent. Allen Wyatt Andythornal.com
June 13, 2022
This is an incredible app for Shopify. Our search bar is much easier to use and helps our online customers find the products they are looking for. Special thank you to Aonghus for helping us out from start to finish.
June 9, 2022
This product is great, looks great on my site and Andrew was a great help whenever there were issues