DOOFINDER ‑ Search & Discovery
All reviews
Aonghus has been very pleasant and persistent. He took the time to introduce Doofinder to me, walking me through the processes of adding the app, customizing the app, and optimally utilizing the app. We are just getting started, so I will be excited to continue to analyze the data and see its full benefits. Upon starting our plan, I did discover a small flaw, and luckily Aonghus had called me to check on how the process was going, and sent the issue to a support team and assured he would follow up. His customer service is one of the reasons I am giving Doofinder a go!
Shaun Kirby is very professional and friendly. He guided through all the app features making it easy to understand. Love the search functionality and features, within short span the results are visible. Looking forward to continuing with app and highly recommend to small businesses.
Excellent, easy to use interface with lots of customization available. It makes the search bar much more engaging experience for our customers, and it's designed well/ super easy to navigate from a customer-use perspective. Great app, and great support from Nicholas Shoreman in helping us get our account set up.
I really like the clarity of the dashboard and as a marketing officer, the functions in the pro plan, like the banner function, look like they will be extremely helpful for us. Most importantly the clickthroughs to product pages are pretty high. Shaun at Doofinder was able to talk me through all the functions efficiently and clearly and I'm excited about using the app going forward.
We have recently done the Doofinder free trial on our website and decided to subscribe monthly. The implementation was simple and very easy with the support of Shaun Kirby who made sure everything was set up correctly for us. We're looking forward to seeing more successful metrics over the next couple of months. Thanks Landmark
Very happy with the service I have received from Shaun Kirby, learned a lot about this service and he made it very easy to understand
This app has helped grow my online sales over 900% in just the trial period. Very great support was provided and friendly customer service.
I was having real issues with the Shopify search bar bring zero results back to customers due to spelling issues so decided to give this a go. I was contact by Shaun who talked me through the features and what this search bar could do, he was very helpful, patient and knowledgeable. The search bar itself looks great and is easy to use for the customer. I am very pleased with the features that I have used so far
Impressive capabilities and very helpful for the customers. This is a great addition for our outdoor store. Customer service is excellent. Allen Wyatt Andythornal.com
This is an incredible app for Shopify. Our search bar is much easier to use and helps our online customers find the products they are looking for. Special thank you to Aonghus for helping us out from start to finish.
This product is great, looks great on my site and Andrew was a great help whenever there were issues
Doofinder really is a step up in customer experience (and therefore conversion rate) when compared to Shopify's default search engine. Shaun was fantastic, giving us a 30 day trial and showing the ropes free of charge. There was no pressure to buy, but frankly once you've seen Doofinder in action, you will.
The attention and help that we got from Rob was amazing. He was diligent in his quest to support us and getting our search bar up and running... So far we're happy customers.
I used Doofinder app for my shopify store and like it very much. It provides great feedback and necessary information to boost my website.
We saw a noticeable increase in conversions from the search bar during the trial period and Peter Aron our Ecommerce Search Specialist was great to take time to make sure we understood how to use the system. He helped us understand more of where our stats could be and gave suggestions of what to do using the DooFinder Search Bar. Any question we had he was right there to guide us through the process. Thank you Peter and DooFinder.
Nicholas Shoreman provided me with excellent service and I can't wait to make lots of $$$$ with Doofinder!!
Currently using Doofinder on two Shopify stores. The search bar is really nice, I love the way it works. Most importantly, the tech support is top notch right from the start. Carl was great, set up everything for me, he made sure everything was set up correctly before leaving me. Many apps that I have are incomplete because of my lack of knowledge and lack of support. This is not the case with this company. They run their business the way a business should be run right from the start so I can get the most out of the app. Absolutley love the app and Doofinder as of this writing. Carl thank you for your persistence in reaching out to me in a time that I am short staffed and limited time, you made sure you got a hold of me and have everything working top notch, I really appreciate it. Thank you, Chris
Had a great experience with Peter who helped us through our 30 day trial. He was available and responsive to whatever we needed and did a great job at showing is how to use the backend of the app. In a short amount of time we have seen results that equal higher conversion rates and better search results for our customers. On top of that, this app is a great way to understand what your customer is looking for and if you have the right selection of product to meet their needs.
Alexandra was extremely helpful and walked me through every step of the process to set up our online store with this app. Really looking forward to what this brings to our business!
Doofinder has been very helpful in further understanding customer interactions on our website and learning more about their search behavior. We also feel like Doofinder provides a better customer experience while searching on our website. We were a bit hesitant to install, but Peter Aron has been fantastic! We are very thankful for the amount of time he has spent with us in the onboarding and answering all our questions. Thank you, Peter!
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