DOOFINDER ‑ Search & Discovery

Sept. 29, 2023

Probé gratis por 30 días y me gustó mucho la experiencia que le da a mis usuarios, mi ejecutivo Juan Pablo fue muy amable y me explicó paso a paso cada función lo que me permitió mejorar entre un 20% a 50% la conversión de los usuarios que buscaban en mi sitio

Sept. 29, 2023

Running Doofinder on our site. They have helped with our search functions by allowing SKUs on the search tiles and allowing us to customize our top products. Extremely useful for our site because we have over 800 SKUs.

Sept. 27, 2023

Just added this app to our site. Working good so far. Offers very helpful data on product searches. LINDSAY has ben great to work with. Extremely helpful and knowledgeable.

Sept. 26, 2023

Sept. 22, 2023

Great product and personable staff. Thanks, Frane!

Sept. 22, 2023

Ricardo has been a fantastic help with getting us setup on Doofinder. Would highly recommend him and the app!

Sept. 22, 2023

Really love the Doofinder app, makes it much easier for the customer to search. The install was made easy thanks to Egor, who went above and beyond - customizing quite a few things that made it way quicker. Explained a lot over the phone too with any questions I had. He really loves his job..Thanks Egor!

Sept. 20, 2023

Frane went above and beyond to assist us in finding the perfect plan for our business needs. Their in-depth knowledge of the product and insightful recommendations were invaluable in helping us make an informed decision. Not only did Frane provide us with all the information we needed, but they did so with the utmost patience and professionalism. Their willingness to address our questions and concerns made the entire process smooth and enjoyable. I'm delighted with the Doofinder service and the positive impact it has had on our business. Frane played a significant role in ensuring that we selected the right plan to optimize our search functionality and enhance our user experience.

Sept. 20, 2023

Nunca he escrito una reseña, pero ahora si lo amerita, no es que de por si el buscador sea bueno, es que también el soporte que dan es excelente, te resuelven los problemas muy rápido (hay veces que les pido un cambio, me hago un cafe y al volver ya esta el cambio hecho), hasta me hace sentir mal tanta atencion, 10/10

Sept. 20, 2023

amazing tool with amazing support

Sept. 19, 2023

Since migrating to Doofinder our conversion rate has gone up significantly - especially thanks to our account manager AlSedik AlMuntaser! He helped us with fully utilizing the platform to get the most out of it, customizing the search bar to our desire, providing us with suggestions on analyzing our stats, and recommending unique ways to use search to better help our customers with their purchasing!

Sept. 18, 2023

Doofinder is a very robust tool to enhance the search ability of your website. Currently in the trial phase and their team, especially Egor has been very accommodating in making the app work with our site. I specifically like the page redirect ability the app provides if you want to send customers directly to relevant pages when search terms are used. Thanks again Egor for your support!

Sept. 18, 2023

Perfect geholpen met de startup van Doofinder. Mijn contactpersoon Khan was zeer behulpzaam en duidelijk.

Sept. 18, 2023

DOOFINDER is a good app we are very impressed with the way it increased our click trough percentage which is helped generate more sales, we had great assistance from Shawn

Aug. 8, 2024

"DooFinder Support is NON-EXISTENT and many Glitches/Issues" We've had Doofinder set up(enterprise level, so we had EVERY feature at $108/month) on our site for nearly a year now (started 8/23). Although the interface seemed great at first, it wasn't very configurable with our large catalog of products (about 400 visible and 200 non visible). We had random glitches where all products were seen by our customers. Once our rep (Lindsay) left the company, any and all support was impossible to get in contact with. As for the promised "AI" feature, there's nothing AI about this software. We finally decided at the 11 month point to cancel the subscription and I contacted our rep. Crickets. I contacted support. Crickets. I finally went into Shopify and halted the subscription after not hearing from DooFinder support for a two weeks. I contacted, re-contacted through various POC's for a refund for the last month. It wasn't until I reached out to executive's at Doofinder that I every got a response. I was told, no refund since you used the service. Well, I wouldn't have if you would have answered my 8+ emails/forms. Previous review when we set up the account: Lindsay helped us get all set up with DooFinder on our Shopify store. It's been one of the best additions to our Shopify account to date. It just brings our search bar to life and gives so many controllable options for our customers. The banner ads are also a big plus - gives an additional space for promotional items or related products/services. The on boarding process was super easy - it did everything on it's own and after about 48 hours, we had some solid analytics from our real customers. Thanks Lindsay!

Sept. 13, 2023

Excelente app! Ajuda imenso os clientes a encontrar os produtos certos. Deu um boost nas vendas e recomendo vivamente. Onboarding fantástico!

Sept. 13, 2023

Egor was a great help is tailor making the search app to our needs, his service was excellent and made lots of follow ups to see how it was going

Sept. 12, 2023

Daniel was great with onboarding and we're excited to be working with Doo Finder

Sept. 12, 2023

Good app. Installed it after a great follow-up from Danilo part. The app is giving us good insights from our users, and is turning of great value.

Sept. 11, 2023

There were the usual teething troubles at the beginning of the project, but that's to be expected as I sell one of a kind pieces. HOWEVER as a search it is very impressive. Went enterpise as need collections shown too. Big shout out to Byron for guiding me to the perfect search bar for antique jewellery. He is the real gem!