Doran Product Reviews App & QA
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Been using this app for a couple of weeks now and I have to say that it has exceeded my expectations in every aspect. Firstly the app itself does everything that you would need it to. It's packed with features that are either missing with other free apps or hidden behind a pay wall on the rest. Secondly the customer service is absolutely first class. Despite being on opposite sides of the world I never had to wait for a reply to a question and the team have gone above and beyond to help me get the app up and running and perfectly matching my site and email designs. I have to confess I have made them jump through a few hoops to help me customize some elements and add extra features that I needed and they have, without fail, delivered exactly what I was after and in next to no time. All in all I can't recommend this app highly enough and for a free app you really can't do any better.
Hi Hellwood I'm Andrew from the Doran team. Thank you so much for your compliment on the Doran app. 💖 Your support and appreciation greatly means to us and it would encourage our team to work tirelessly to improve both our features and service for our valued customers like you. If you have any further requests, please feel free to contact us via email. We are always ready to serve! Best regards, Andrew
Very Responsive Staff and Great App
Hello Toy Company Store Owner! I'm Andrew again from the Doran team. Thank you so much for the review. Super happy to learn that you are having such an awesome experience with Doran. May you need further assistance, please contact us via our live chat or email. We always appreciate you! Best regards, Andrew
Good customer support they help me with everything.. Thank you very much
Hi NINADIOR Store Owner, I'm Andrew again from the Doran team. Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share . We are always happy to assist. Please do let us know if there's anything we can help with in the future. Best regards, Andrew
Really great app has all the features I need and I love helping out small teams of developers!!
Hi freethedaydream Store Owner, I'm Andrew from the Doran team. Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 If you ever need help along the way, please let us know. Best wishes, Andrew
Great team and always solving any issues or editing!
Hi BeezSpeed Store Owner, I'm Andrew again from the Doran team. Many thanks for your valuable review of our app. It means a lot to us. I really appreciate the same on behalf of the entire team taking your valuable time to write a review for us. We're always here to address any concerns or answer any questions. Happy to help you. Thank you, Andrew
I recently installed Doran App for customer review on my business website, and I'm thoroughly impressed! This app has made it seamless to add a review section on product page, allowing customers to share their feedback and ratings. The setup process was surprisingly very easy. Kudos to Doran app team.
Hi THE HOLISTIK Store Owner, I'm Andrew from the Doran team. We are grateful that you trust Doran app and let us accompany you in your business. Thank you very much for your support. Your feedback gives great meaning to all our efforts and empowers us for new goals and achievements. May you need further assistance, please contact us via our email. We always appreciate you! Best regards, Andrew
Hi Hazirah I'm Andrew from the Doran team. Thanks so much for choosing our app! We are so grateful for your kind words and 5-star review! If you have any questions or issues along the way, please let us know! Much appreciated. Andrew
Amazing app. User friendly, and the reason it is a great app is because of it's founder, Andrew. Kudos to his quick response for everything that I needed for a smooth experience. Thank you, Andrew.
Hi Sunil I'm Andrew again from the Doran team. I'm very glad that you like our app and also that you were satisfied with our support. Thank you so much for using another app Back in Stock also. For the new feature, we will release it tomorrow. Please keep calm and I will notify to you soon. Best regards, Andrew
Great app!
Hi T-SHIRT MALLI Store Owner I'm Andrew from the Doran team. Thank you for spending your time for such wonderful feedback. It really made our day! It is always a pleasure for us to hear that customers are satisfied with our service. It is the great motivation that keeps us striving for the better. Whenever you need help with Doran, feel free to drop us a line via Email. We are always ready to serve! Best regards, Andrew
Best Review App! Very easy to use but still has complex functionality. The support is working around d the clock and replies in a few minutes. Highly recommend!
Hi Celeste Atelier Store Owner, I'm Andrew from the Doran team. Many thanks for your valuable review of our app. It means a lot to us. I really appreciate the same on behalf of the entire team taking your valuable time to write a review for us. We're always here to address any concerns or answer any questions. Happy to help you. Thank you, Andrew
Fast Response and Quick Fixes! I've been using the Doran app for a while now, and I must say, their customer service is top-notch! Whenever I encounter an issue or have a question, the support team responds promptly and offers quick fixes. This efficiency has made integrating reviews into my Shopify store hassle-free. The app itself is user-friendly and works perfectly for collecting and showcasing reviews. Highly recommend it for anyone looking to build trust with their customers through reviews!
Hi Waveons Store Owner, I'm Andrew from the Doran team. Thank you so much for taking the time to leave a great review! It drives us to deliver the best product and effective solution for valuable customers like you. We are so glad for our team to work with you. Please don’t hesitate to reach out to us via email or live chat channel if there is anything else we can help you with. We will be happy to assist you. Andrew
I have install the doran product reviews app and i love it the app is working so well and support is excellent like shopify thanx doran team for making this app
Hi Andrew I'm Andrew from the Doran team. Firstly, I sincerely appreciate you taking the time to provide feedback on the services we have rendered. Your feedback is invaluable to us, and we are delighted that we were able to assist you during your time of need. Please be assured that we are committed to continuously improving our services and meeting your expectations. Your satisfaction is of utmost importance to us, and we will strive to ensure that we consistently deliver exceptional service in the future as well. Thank you once again for your valuable feedback. Warm Regards, Andrew
One if the best app for reviews and they helped to fix everything as well . really would love to recommend all Shopify store owners to install this magic thing into your store . one thing wanted to suggest if they allow AI to SEO the reviews so products of our stores can rank highest
Hi MCAT PROMAX Store Owner, I'm Andrew from the Doran team. Thank you so much for the review. I sincerely appreciate the awesome and honest feedback. I am happy to hear that Doran help you are having such a great experience with the app. Best regards, Andrew
If there were 6 stars, these guys would deserve it. I was using Tydal reviews, but its pretty basic comparing to Doran. I love the widgets that allow me to showcase the reviews much better, plus the support is just awesome. You can reward customers for leaving reviews, and you can set a custom discount amount for different type of reviews (text, image or video), which is amazing. A big plus is also that this app, unlike most of the competition, offers translating it to other languages. Keep up the great work!
Hi Dubravko I'm Andrew from the Doran team. Many thanks for your valuable review of our app. It means a lot to us. I really appreciate the same on behalf of the entire team taking your valuable time to write a review for us. We're always here to address any concerns or answer any questions. Happy to help you. Thank you, Andrew
Great app, with excellent support!
Hi I'm Andrew from the Doran team. Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂 Best regards, Andrew
Highly recommended! After trying several review apps, this is the best one without a doubt. It has multi-language, emails and many customizable widgets. The customer service is incredible, I had several questions and they resolved them quickly and they helped me configure and customize the app.
Hi MonPattern Store Owner I'm Andrew from the Doran team. Thank you for spending your time for such wonderful feedback. It really made our day! It is always a pleasure for us to hear that customers are satisfied with our service. It is the great motivation that keeps us striving for the better. Whenever you need help with Doran, feel free to drop us a message via Email. We are always ready to serve! Best regards, Andrew
Our experience with Doran: Product Reviews App has been fantastic! The app is not only easy to use but also highly efficient in managing product reviews. It's intuitive and streamlines the review process for our store. What really stood out was the excellent customer service. Whenever we encountered any issues, the support team was quick to respond and helped us make the necessary adjustments, ensuring everything ran smoothly. We highly recommend this app! If you're looking for a simple and effective product review solution, Doran is definitely the way to go!
Hi there, I'm Andrew from the Doran team. Thank you for your beautiful review. You have just made our day! We will strive to deliver great experiences consistently. As always, if there is anything we can ever help you out with, please do let us know. Wishing you every success. Andrew
Hi Desi I'm Andrew from the Doran team. Thank you so much for the review. I am glad to hear that you are having a great experience with Doran. I've just checked your shop again. I don't see you add the rating stars on the collection page. Please contact us [email protected] if you want to add them. Best regards, Andrew
I've been using a few similar apps before. But this is the best one so far. Also, they are very fast with responding to any questions. Thanks, Andrew. Keep it up.
Hi Revomax I'm Andrew again from the Doran team. I just wanted to thank you for sharing this review, we truly appreciate it! :) I'm very glad that you like our app and also that you were satisfied with our support. Please contact us again anytime in the future if you have questions or any suggestions. I wish you all the best for your business! ❤️ Kind regards, Andrew
L'applicazione è fantastica. funziona perfettamente e si integra nel negozio senza alcun problema. Può essere personalizzata e la loro guida per l'integrazione delle stelle nella collezione è facilissima da seguire. La loro assistenza non ha eguali ed è di gran lunga la migliore mai incontrata. Purtroppo posso dare solo 5 stelle ma ne meriterebbero 10.
Hi Korajewels Store Owner, I'm Andrew from the Doran team. We are grateful that you trust Doran app and let us accompany you in your business. Thank you very much for your support. Your feedback gives great meaning to all our efforts and empowers us for new goals and achievements. May you need further assistance, please contact us via our live chat or email. We always appreciate you! Best regards, Andrew
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