Dori: AI Search & AI Chatbot
The reviews for the Dori AI chat widget on Shopify are overwhelmingly positive, highlighting the app's ease of setup, intelligent AI capabilities, helpful product recommendations, and excellent customer support. Users appreciate how well the AI understands their product catalog, making it easier for customers to find what they're looking for and enhancing the overall shopping experience. The support team is praised for their quick responses, friendliness, and willingness to customize the app based on user feedback. Additionally, users mention the app's continuous improvement through new features and updates, making it a reliable and innovative choice for AI chat on Shopify stores.
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Very helpful app with outstanding support. The response time is faster than any other app I’ve used, and I’ve tried many. Highly recommended for anyone looking for a reliable AI chat widget and quick assistance.
We’ve been using Dori as an AI chat widget on our Shopify store and we’re honestly very happy with it. The setup was easy, and what impressed us the most is how well the AI understands our catalog. We have a huge amount of products in our store, but Dori still manages to know the products really well and gives customers helpful answers and recommendations. It makes it much easier for visitors to find what they’re looking for, especially when they don’t know the exact product name or need help choosing. The chat feels natural, the product search works well, and it adds real value to the customer experience. On top of that, the support is great. They respond quickly, are friendly, and actually help you get things set up properly. Definitely recommended for Shopify stores with a large product range that want better AI search, product recommendations, and customer support.
Thank you so much for this detailed and thoughtful review! 🙏 It means a lot to hear that Dori is genuinely adding value to your store's customer experience — especially with a large catalog, which is exactly where we've put a lot of work into making the AI shine. Hearing that visitors can now find what they're looking for even when they don't know the exact product name is exactly the outcome we're building toward, so this is really rewarding to read. We're always here if you need anything — thanks again for recommending us! 🚀
It is one of the best apps on the Shopify App Store. Before installing it, I tried many other apps, but none of them met all my requirements except this one. It does not require manual syncing with your store. This app is a very helpful sales assistant that solves customer queries efficiently. Besides that, the Dori team has excellent coordination with users. They contacted me first. You can directly contact them through WhatsApp to fix any issues quickly.
Thank you for this amazing review — and for giving Dori a chance after trying so many other options! 🙏 We know how frustrating it can be to shop around and not find the right fit, so hearing that we checked all the boxes is incredibly rewarding. The automatic sync is something we're really proud of — no merchant should have to babysit their data. And yes, we're always reachable on WhatsApp whenever something needs a quick fix. That's exactly how we think support should work. Thanks for recommending us so warmly — we're here whenever you need us! 😊
Great support team! They added the multilingual option for us very quickly and are actively working on customizing the app to fit our store’s needs. We really appreciate their fast response, helpful communication, and willingness to improve the app based on feedback.
Thank you for the kind words! 😊 It was a pleasure working with you on the multilingual setup. requests like yours actually help us build a better product for everyone, so we genuinely appreciate the feedback. We're looking forward to continuing to tailor Dori to your store's needs. Don't hesitate to reach out anytime! 🙌
I’m really happy with Dori so far. After I installed the app, their team reached out to me directly and made sure my agent was set up the way I wanted and matched my store properly. Product Pal has been really helpful for my customers. It answers their questions, helps them feel more confident before buying, recommends products based on what they need, and guides them toward purchase in a smooth and natural way. I also like that the team sends me useful insights through DM, which helps me understand my customers better. Overall, I’m very happy with the app and the support. I definitely recommend it.
Thank you so much! this genuinely made our day! 😊 We're really glad the onboarding felt personal and that Product Pal is helping your customers feel more confident before buying. That's exactly the experience we designed it for. The insights we share over DM are something we put real care into, so it's great to hear they're actually useful for understanding your customers. We're rooting for your store's success and we're always just a message away. Thanks for recommending us! 🙏
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