Dori: AI Search & AI Chatbot
AI chatbot & smart search. Answers questions, finds & upsells
Rating
5.0
feedback
4
chart
#4,163
Reviews Over Time
App Ranking
Time spent using app
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Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality and the developer team's responsiveness. Customers appreciate the app's ability to help them find suitable products based on their skin type, routines, and recommendations. The Dori chatbot is highlighted as a smart feature that can provide helpful information. Users also mention that the developer team quickly addresses any minor bugs and implements requested features. The app's knowledge-base and FAQ capabilities are commended for their robustness. Overall, users are satisfied with the app's performance and the level of support provided by the team.
Highlights
Review RSS Feed
All reviews
Jan. 29, 2026
Me parece una funcionalidad genial para mi tienda online. Mis clientas pueden buscar sus rutinas, productos que les vaya bien a su tipo de piel, recomendaciones, etc. Estoy encantada. El servicio técnico es impecable. Muchas gracias.
¡Muchísimas gracias por tu reseña tan bonita! 💛 Nos alegra muchísimo saber que Dori está ayudando a tus clientas a encontrar rutinas, productos adecuados para su tipo de piel y recomendaciones personalizadas. Ese es exactamente el tipo de experiencia que queremos crear para las tiendas online. También te agradecemos tus palabras sobre el servicio técnico, trabajamos muy duro para estar siempre cerca y ayudar en todo lo posible. Gracias por confiar en nosotros y por ser parte de la comunidad Dori. Yasin, Co-fundador
Jan. 4, 2026
Really excellent app, with a super responsive developer team. It's a newer app, so there's been a few minor (not at all deal-breaking) bugs that I've encountered, but the developer team has been super quick to fix all the minor issues I've ran into, as well as implementing several feature requests I've made. The Dori chatbot is pretty smart, and the app's capability to add info to its knowledge-base and FAQ is pretty robust. I was initially worried because my products are pretty technical (I sell VERY niche hobby products in a VERY niche hobby), but after giving it enough data in its knowledge-base it actually answers questions about my products quite well -- maybe not AS good as me, the store owner, but honestly better than I'd expect most humans to answer questions even if trained. Also you can get the bot fully configured and do test conversations on it without adding it to your live store. So no need to launch the bot until you think it's 100% ready, which I appreciate.
Thank you so much for this thoughtful review! It means a lot to us, especially the part about Dori handling your technical products well. Niche hobbies with specific terminology are exactly the kind of challenge we love solving. You're absolutely right that we are still new and smoothing things out. I really appreciate your patience with those minor bugs and your detailed feature suggestions, they are genuinely helping us build a better product for everyone. That goal of getting the AI smart and close to 'store owner quality' is exactly what drives us. Thanks again for trusting us with your business, and please keep those requests coming! Yasin, Co-founder
Oct. 29, 2025
Thank you so much for being one of our first believers! 🙌 Really glad you're happy with our app. Ali, Co-founder
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