Dori: AI Search & AI Chatbot
AI chatbot & smart search. Answers questions, finds & upsells
Rating
5.0
feedback
12
chart
#1,884
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
0%
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Less than a month
58%
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Less than a year
25%
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More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the smart AI chatbot functionality, excellent support, and features like routine builder. Customers appreciate the app's ability to provide personalized recommendations and the impeccable technical service. Some users mentioned minor bugs in the newer app version but highlighted the quick response from the developer team in resolving issues and implementing feature requests. Overall, the app is highly regarded for its AI capabilities, knowledge-base integration, and user-friendly features, making it a valuable asset for online stores.
Highlights
All reviews
May 23, 2026
We’ve been using Dori as an AI chat widget on our Shopify store and we’re honestly very happy with it. The setup was easy, and what impressed us the most is how well the AI understands our catalog. We have a huge amount of products in our store, but Dori still manages to know the products really well and gives customers helpful answers and recommendations. It makes it much easier for visitors to find what they’re looking for, especially when they don’t know the exact product name or need help choosing. The chat feels natural, the product search works well, and it adds real value to the customer experience. On top of that, the support is great. They respond quickly, are friendly, and actually help you get things set up properly. Definitely recommended for Shopify stores with a large product range that want better AI search, product recommendations, and customer support.
May 23, 2026
It is one of the best apps on the Shopify App Store. Before installing it, I tried many other apps, but none of them met all my requirements except this one. It does not require manual syncing with your store. This app is a very helpful sales assistant that solves customer queries efficiently. Besides that, the Dori team has excellent coordination with users. They contacted me first. You can directly contact them through WhatsApp to fix any issues quickly.
May 18, 2026
Great support team! They added the multilingual option for us very quickly and are actively working on customizing the app to fit our store’s needs. We really appreciate their fast response, helpful communication, and willingness to improve the app based on feedback.
May 9, 2026
I’m really happy with Dori so far. After I installed the app, their team reached out to me directly and made sure my agent was set up the way I wanted and matched my store properly. Product Pal has been really helpful for my customers. It answers their questions, helps them feel more confident before buying, recommends products based on what they need, and guides them toward purchase in a smooth and natural way. I also like that the team sends me useful insights through DM, which helps me understand my customers better. Overall, I’m very happy with the app and the support. I definitely recommend it.
May 8, 2026
Dori is an excellent AI app — very responsive, intelligent, and smart. It learns well, offers multiple useful features, and is easy to use. The support team is great, attentive, quick and always helpful. I have been using it for some time and I see new features applied contineously. I highly recommend Dori to anyone looking for a reliable and innovative AI app for their site.
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