Dori: AI Search & AI Chatbot
AI chatbot & smart search. Answers questions, finds & upsells
Rating
5.0
feedback
6
chart
#2,959
Reviews Over Time
App Ranking
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Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the smart AI chatbot functionality, excellent support, and features like routine builder. Customers appreciate the app's ability to provide personalized recommendations and the impeccable technical service. Some users mentioned minor bugs in the newer app version but highlighted the quick response from the developer team in resolving issues and implementing feature requests. Overall, the app is highly regarded for its AI capabilities, knowledge-base integration, and user-friendly features, making it a valuable asset for online stores.
Highlights
Review RSS Feed
All reviews
May 2, 2026
The smartest AI chatbot I have tried yet. The funcionality and AI answers are good, I cannot tell its not human. App has also great support that can solve any issues and custom requests.
April 26, 2026
Thanks for the support, and I liked the routine builder feature in the widget.
Jan. 29, 2026
Me parece una funcionalidad genial para mi tienda online. Mis clientas pueden buscar sus rutinas, productos que les vaya bien a su tipo de piel, recomendaciones, etc. Estoy encantada. El servicio técnico es impecable. Muchas gracias.
¡Muchísimas gracias por tu reseña tan bonita! 💛 Nos alegra muchísimo saber que Dori está ayudando a tus clientas a encontrar rutinas, productos adecuados para su tipo de piel y recomendaciones personalizadas. Ese es exactamente el tipo de experiencia que queremos crear para las tiendas online. También te agradecemos tus palabras sobre el servicio técnico, trabajamos muy duro para estar siempre cerca y ayudar en todo lo posible. Gracias por confiar en nosotros y por ser parte de la comunidad Dori. Yasin, Co-fundador
April 21, 2026
Really excellent app, with a super responsive developer team. It's a newer app, so there's been a few minor (not at all deal-breaking) bugs that I've encountered, but the developer team has been super quick to fix all the minor issues I've ran into, as well as implementing several feature requests I've made. The Dori chatbot is pretty smart, and the app's capability to add info to its knowledge-base and FAQ is pretty robust. I was initially worried because my products are pretty technical (I sell VERY niche hobby products in a VERY niche hobby), but after giving it enough data in its knowledge-base it actually answers questions about my products quite well -- maybe not AS good as me, the store owner, but honestly better than I'd expect most humans to answer questions even if trained. Also you can get the bot fully configured and do test conversations on it without adding it to your live store. So no need to launch the bot until you think it's 100% ready, which I appreciate. Editing to add, as my original review was left after just a week of use (it is now 4.5 months later): Still very pleased with this app. Their dev team continues to impress.
Thank you so much for this thoughtful review! It means a lot to us, especially the part about Dori handling your technical products well. Niche hobbies with specific terminology are exactly the kind of challenge we love solving. You're absolutely right that we are still new and smoothing things out. I really appreciate your patience with those minor bugs and your detailed feature suggestions, they are genuinely helping us build a better product for everyone. That goal of getting the AI smart and close to 'store owner quality' is exactly what drives us. Thanks again for trusting us with your business, and please keep those requests coming! Yasin, Co-founder
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