Dori: AI Shopping Assistant
All reviews
Review RSS feed
導入直後ですが、とても満足しています。 AI接客ツールとして導入しましたが、設定や運用に関するサポートが非常に迅速で、安心してスタートできました。 質問への回答だけでなく、実際の表示内容や設定状況まで確認しながら対応していただけるため、とても助かっています。 また、導入後まもなくAIとの会話を経由した注文も確認できました。お客様がAIと会話しながら商品を比較・検討している様子を見ることができ、接客ツールとしての可能性を感じています。 特に良いと感じたのは、単なるチャットボットではなく、店舗の方針や世界観に合わせて育てていける点です。 さらに、改善要望や不具合報告への対応も早く、継続的に機能改善が行われていることに安心感があります。 AI接客の導入を検討しているストアにはおすすめできるアプリです。 ★★★★★★
Estou muito satisfeita com a Dori. É simples de utilizar, intuitiva e permite personalizar vários detalhes para adaptar a experiência ao que realmente precisamos. Gostei especialmente da facilidade de configuração e da forma como se integra no site sem complicar a navegação. Depois de alguns ajustes, ficou exatamente como pretendia. Para quem procura uma solução prática para melhorar o atendimento e a interação com os clientes numa loja online, é uma excelente opção. A equipa de assistência surpreendeu-me pela positiva. Super rápidos, atenciosos e profissionais. Recomendo!
Muito obrigado pela sua avaliação! Foi um prazer trabalhar consigo nos ajustes da Dori para a BellaGoma, do português de Portugal aos detalhes visuais, para que a Dori parecesse uma parte natural da sua loja. Ficamos muito contentes por saber que ficou exatamente como pretendia. Estamos sempre disponíveis para o que precisar. Equipa Dori
Wir sind sehr zufrieden mit Dora. Die App hat uns besonders bei den Einstellungen für unseren Verleihshop sehr geholfen und vieles verständlicher und einfacher gemacht. Auch der Kundenservice hat einen tollen Eindruck hinterlassen: freundlich, hilfsbereit und schnell zur Stelle, wenn wir Unterstützung gebraucht haben. Insgesamt eine sehr positive Erfahrung, wir können Dora gerne weiterempfehlen!
Vielen Dank für die tolle Bewertung! Ein Verleihshop funktioniert anders als ein klassischer Onlineshop, mit Mietzeiträumen und Verfügbarkeiten, und es freut uns sehr, dass Dori Ihnen und Ihren Kunden das Ganze einfacher machen konnte. Danke auch für das Vertrauen und die angenehme Zusammenarbeit. Wir sind jederzeit für Sie da. Ihr Dori-Team
Great personal service! Having an assistant like this on my site is going to be beneficial to my potential customers.
Thank you so much! It was a real pleasure working with you on Nana's Attic, especially fine-tuning Dori so it suggests the right handmade pieces for each gift occasion. Your crochet work deserves a helper that knows it as well as you do, and we're happy to be that for your customers. We're here whenever you need anything. The Dori Team
高級ジュエリーの越境ECを立ち上げるにあたり、Doriを導入しました。 実際にお客様との会話を見て、まず驚いたのが、その商品知識の深さです。 単に商品を検索して紹介するだけではなく、商品の特徴や素材、宝石に関する知識はもちろん、お客様の目的やシーンまで理解したうえで、適切な商品を提案してくれます。 特に、結婚記念日の相談に対して、誕生石やデザイン、重ね着けまで考慮して提案していたのには驚きました。 これほど幅広い商品知識を持ちながら、まるで人が接客しているように、お客様の気持ちに寄り添って提案できるAIには大きな可能性を感じています。 越境ECでは、国や言語、時間帯を問わずお客様からの問い合わせに対応する必要があります。その意味でも、24時間接客をサポートしてくれるDoriは非常に心強い存在です。 まだ導入したばかりですが、これからさらに多くのお客様との会話を重ねることで、どこまで成長していくのか楽しみにしています。 そして何より、これほど高度なAIを開発されたDoriチームの皆さんに、心から敬意を表します。 素晴らしいプロダクトをありがとうございます。
SAKURA TORMES Fine Jewelry様 心温まるレビューをいただき、誠にありがとうございます。越境ECの立ち上げという大切な時期にDoriを選んでいただけたこと、大変光栄に思います。 結婚記念日のご相談のように、お客様一人ひとりの想いに寄り添った提案ができていると伺い、私たちもとても嬉しく思っております。高級ジュエリーの接客では、素材や宝石の知識だけでなく、贈る方のお気持ちを理解することが何より大切だと考えています。 これからも会話を重ねるごとに、SAKURA TORMESのお客様により良い体験をお届けできるよう、改善を続けてまいります。いただいたお言葉は、メンバー全員で大切に拝読いたしました。今後ともどうぞよろしくお願いいたします。 Doriチーム一同
Our customers are happy with it, and so are we. The features work well for our needs, but the support deserves a special mention too. Having a good product is one thing; having a helpful team behind it makes the experience even better.
Thank you, this made our day. Three days in and your customers are already happy is exactly the start we hope for. We see support as part of the product rather than something bolted on, so it means a lot that you called it out. I am here personally whenever you need anything, and I would love to keep tuning Dori for Libasi as you grow. Yasin
We’re very happy with Dori AI assistant, both in terms of functionality and the support we’ve received. The chat assistant works really well, and our customers are very happy with the experience. What stands out most is how well it understands the context of a conversation and provides accurate, relevant answers. It feels genuinely helpful rather than just giving generic responses. A great solution backed by excellent support, highly recommended!
Thank you so much. Understanding the context of a conversation is the part we work hardest on, so reading that it feels genuinely helpful rather than generic is the best feedback we could get. A bookshop catalogue is a real test of that, and your customers ask great questions. Thanks for trusting us early, and I am always one message away if anything comes up. Yasin
Five stars with no words needed, thank you. Really glad Dori is pulling its weight for Farmers Friends. If there is ever something you would like it to handle better for your customers, just message me and I will take care of it. Yasin
Excellent AI Assistant for Shopify Stores DORI AI Assistant has been a great addition to our Shopify store, especially for improving customer support and making it easier for customers to find the right products. The AI assistant responds quickly, understands customer queries well, and helps guide shoppers toward relevant products without making the experience complicated. It has also helped us reduce repetitive customer questions and provide support more efficiently. The setup and integration with Shopify were straightforward, and the overall experience has been smooth. The assistant feels much more useful than a basic chatbot because it can actually help customers during their shopping journey. For Shopify store owners looking to add AI-powered customer assistance and improve the overall shopping experience, DORI AI Assistant is definitely worth trying. Highly recommended!
Thank you for taking the time to write such a thorough review. Helping shoppers find the right product instead of just answering FAQs is exactly what we built Dori for, so it is great to hear it is cutting down the repetitive questions too. We will keep making the assistant more useful across the whole shopping journey, and I am here personally if you ever want something tailored for Nolabels. Yasin
Sometimes Dori produces answers, that are better than Human agent could have answered. Happy to recommend. Yasin is great Support.
This is probably the nicest thing anyone has said about Dori, thank you. Answers that beat what a human agent would have written is the bar we keep aiming at, and we are still improving it every week. Thank you also for the kind words about support, it has been a pleasure working with you. Always here if you need anything. Yasin
We’ve been using Dori on our Shopify store for a little while now and I’ve been really impressed with both the app and the team behind it. For us, one of the biggest benefits has been helping customers navigate our rug collection and work out which rug, colour and size is right for their space. The rug finder flow feels genuinely useful rather than just another chatbot sitting on the website. Even better, we’re now seeing actual results from it. Dori has already assisted 3 orders worth around AUD $1,720 in sales, which is a great result for a small business like ours. The team has also been incredibly responsive and proactive. They listen to feedback, help with setup and customisation, and are continually adding features and improving how the app works for our store. Definitely worth trying if you want AI on your store to actually help customers make purchasing decisions rather than simply answer basic questions.
Thank you, this is a brilliant review to read. Rugs are exactly the kind of purchase where people need help with size, colour and room, so seeing the rug finder do real work for your customers is very satisfying. And AUD $1,720 in assisted orders is what we care about most, helping people decide rather than just chatting. A lot of what we have shipped recently came from your feedback, so please keep it coming. Yasin
Thank you for the five stars. Glad Dori is doing its job for Arab Musk and your customers. If there is anything you would like it to explain or recommend better, tell me and I will sort it out personally. Yasin
Wow. I can't believe this is free. It's probably the best app we've come across. So easy to install and it knows everything about the business - which is super helpful. A must add to any store. It's actually really great. Don't miss out!
Ha, thank you, what a review to wake up to. It is free because we are still early and we would rather have happy stores than early revenue. And it knows your business because it reads your catalogue and your site and keeps learning from real conversations, so it should only get sharper over time. Thanks for the vote of confidence, I am here whenever you need us. Yasin
Great app, easy to use, and very helpful for customers. The Dori team is also responsive and supportive.
Thank you so much. Easy to use and genuinely helpful for customers is precisely what we were going for, so this is great to hear. It is a pleasure supporting a brand like Magali Pascal, and I am here personally whenever you need anything. Yasin
Dori is an excellent App, with a uncomparable customer support.They have helped me configure settings and features on the app in double quick time, they genuinley care about their product and the client. I reccommend Dori to all as already seeing the benefits.
Your recommendation truly means a lot to us. We believe great technology should come with equally thoughtful human support, so we’re delighted that you felt genuinely cared for while setting up Dori. It’s wonderful to hear you’re already seeing the benefits, and we’ll be right beside you as your store grows!
A verry good app,nice work
Thank you, Egross! We’re delighted that you’re enjoying Dori. Your support motivates us to keep making the app even better for you and your customers!
Dori.AI has been very helpful for our Korean skincare store. The support team is hands-on and always answers our questions promptly. Dori AI has also been valuable for our customers, especially when they're asking skincare routine questions or looking for product recommendations. In just a little over a month of working with Dori, it has generated 63 orders worth over $5K in sales. This app has become an important part of our day-to-day operations and customer service. Highly recommend!
What an incredible result in such a short time! Helping OHLOLLY customers confidently explore Korean skincare while contributing to 63 orders and over $5K in sales is a milestone we’re genuinely proud of. Thank you for trusting Dori as part of your daily customer experience. We can’t wait to see what we achieve together next!
We have been working with Dori on our skincare website for the past few weeks and it is so much more than a chatbot, it’s an AI sales assistant on steroids, it recommends products, explains ingredients, build skincare routines and answers customers questions. It really creates an intelligent and seamless shopping experience for customers. There is a bit of a learning curve but the AI Brain allows you to create extensive custom behaviours, rules and knowledge that make the assistant feel like a real skincare consultant rather than a basic chatbot. In supporting us on this journey the Dori support team has been extremely responsive and have helped and guided us along the way, I highly recommend this app!!
Thank you so much, Lumare Skincare! We love seeing how you’ve shaped Dori into a true skincare consultant that recommends products, explains ingredients, and builds personalized routines. Your thoughtful use of the AI Brain shows exactly what’s possible when the assistant understands a store deeply. We’re grateful for your trust and excited to keep supporting your journey!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.