Rating

4.3

feedback

6

Reviews

chart

#3,754

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    33%
  • Less than a month
    33%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its functionality and helpful customer support. Many users highlight the quick response times and efficient resolution of any issues they encountered. The app is described as easy to integrate and reliable for pre-order solutions. However, there is a minor downside mentioned by one user regarding the need for manual product checks to ensure proper syncing. Overall, the app is highly recommended for its performance and customer service excellence.

Highlights

Positive customer support experience
Efficient issue resolution
Easy integration
Reliable pre-order solution
Minor syncing issue

Rating Breakdown

  • 5
    67% (4 ratings)
  • 4
    17% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    17% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (6)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

April 29, 2026

App does not automatically email customers when items go back in stock. It's two star because we never used the preorder part of the app (could be great) and the customer service tried to resolve the situation, but demanded collaborator store access in order to do so for such basic functionality (emails sent) that it was appalling. Just tell us and we'll fix whatever wasn't working.

Using app

--

Total reviews

4

Average rating

2.3

5 / 5 Share

Feb. 6, 2026

Works well and support is helpful!

Using app

2 days

Total reviews

12

Average rating

4.9

Developer Reply

Hi Swank A Posh, Thanks for the lovely feedback! We’re happy to hear you had a great experience using Dotsy. Your satisfaction keeps us going. If you need any help along the way, just drop us a message via live chat or email [email protected] anytime.

5 / 5 Share

Feb. 5, 2026

It`s a great app and the custom service is incredible helpfull. I had a problem, they listened to me and when i woke up it was fixed. 5 stars and 100% recommended

Using app

About 12 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi ShinyVerso, Thanks for the lovely feedback! We’re happy to hear you had a great experience using Dotsy. Your satisfaction keeps us going. If you need any help along the way, just drop us a message via live chat or email [email protected] anytime.

5 / 5 Share

Jan. 22, 2026

Excellent pre-order app with outstanding customer support! I faced a customization issue, and their support team resolved it quickly and efficiently. They were very responsive and understood exactly what I needed. Highly recommend this app for anyone looking for a reliable pre-order solution.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Dear VitaeSmile - Bring The Smile, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at [email protected]

5 / 5 Share

Dec. 10, 2025

Super hilfsbereiter Support der schnell antwortet und sich Zeit nimmt. Die App selbst ist super einfach und schnell integriert

Using app

--

Total reviews

2

Average rating

5.0

All reviews

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