TA Preorder & Back In Stock
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App does not automatically email customers when items go back in stock. It's two star because we never used the preorder part of the app (could be great) and the customer service tried to resolve the situation, but demanded collaborator store access in order to do so for such basic functionality (emails sent) that it was appalling. Just tell us and we'll fix whatever wasn't working.
Dear Atwoodtoys, Thank you again for your honest feedback - it genuinely helped us improve the app. Since your review, we’ve fully released and stabilized the Back In Stock email feature, so customers are now automatically notified when products are restocked, without needing the kind of troubleshooting you experienced before. We’d truly love for you to give the app another try. If you decide to reinstall, our team will personally help make sure everything is set up and working smoothly for your store from the start. Thanks again for pushing us to make the app better - we’d really appreciate the chance to earn back your trust.
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