Beast Currency Converter
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I am not happy with this app. It is not the easiest to understand for me and I noticed the the prices in other countries doesn't show correctly. It showed correctly for me but I had people sending me screenshot and the prices were higher then they were supposed to be. wont use this app account unless I get some kind of live support on this.
Hola! cada vez que intento pedir ayuda, han terminado de trabajar, favor de compartir vuestra locación u horario de trabajo. La pagina la abro desde chile y otra persona desde Europa y no logramos que los precios se vean en moneda local, favor vuestra ayuda!!
conversion is not correct :(
Support is on opposite time zones, therefore the support response time is very slow. Their basic design settings are not available in the free plan, you can only change whether you want the selector to display flags or not. The tutorial on how to move around the currency selector doesn't match Shopify liquid code settings, and support claims they do not offer any support regarding this... Don't waste your time with this app!
Bad experience regarding app settings I am not happy with this app i will recommended another app to use on your store
这个应用 为什么不同国家的客户 不能切换 币种 付款呢 ，麻烦尽快给我们一下回复，我们付费了，为什么 客户再前端 不能自动切换， 客户已经严重反馈这个问题， 我不知道是不是你们平台的问题的 ，希望赶紧给个回复
This app does not work. I connected to USA server via VPN, It picks up that I am in the USA but prices are still displayed in AUD and check out is in AUD.
Free version does not work. When installed and activated the currency does not change. Also if you use vpn the app does not update the prices at all.
Whenever I add an item to the cart, I have to click every time to choose the currency I want to display.
I need to leave a review to use this app. BUt it is free so I think this is the biggest selling point. Hope it is helpful -----------update after using a week---------------- This app is junk. Never able to use it. contact support and never respond
There's no way to contact help support to make sure this app is running properly. There's no real instructions to set this up. So when I installed it, I assume that it's already up and running. Not clear at all
NOT HUMAN - despite the fact that my Instagram account was blocked and I kindly ask the team to provide me a couple of days more of free trial as I couldn't run more ads, they refused and didn't show any empathy. compared to all the other app providers who accepted. disappointed by this lack of compassion.
I'm sorry we couldn't help you more in this case and we do sympathize with your situation. We offer 30 days free trial (double than most apps on Shopify) and on top of that we also offer a free plan to which we see that you have moved to. We do try and help our merchants as much as we can, for example by offering our app for free to merchants while their store is in development. You were not charged for our app at all while using it for free for 30 days with all its features and we don't appreciate at all you calling us "not human". That is totally uncalled for. Also it hasn't been easy for us either in the past couple of months, our business has also been negatively impacted.
What did they offer the close business during coronavirus pandemic?? BIG NOTHING, look at other Apps they really understand they offer what they could. #SELFISH
Hello, We were contacted by you at the end of April with an email filled with profanities telling us to stop charging you. You then contacted Shopify to ask for a refund and we agreed to offer a refund, however seeing as how you didn’t pay the funds, we couldn’t offer one, but we did inform Shopify that if the payment was pending they could cancel it so you wouldn’t be charged at all for our app. And after all that you still say that we did nothing to help you during this time? even after you were so disrespectful when communicating with us? We understand that some of our clients have a difficult time during this period and try and help in any way we can. Best wishes, Mike.
Overcharged me for 12 months for the Free plan I’ve subscribed originally as I only used 5 currencies. No reply for my complaint email in which I’ve requested to cancel and refund. Bad very bad
Random issues with the currency converter (displaying prices 100x normal). Slow response time (3+ days). No stats on how many times different currencies are viewed.
not working currency could not be selected and didnt change in the shop. So its usless for our online shop also doesent integrate with Shopify currencies.
All they said is already have it installed? Well if i already had it installed then why isn't it working. I'm going to use another app.
I chose an upgrade plan but in vain. The App does not change the price when the picker is changed. Eg. the price in USD remains even when the picker is chosen to AUD.
We actually lost hundreds of dollars in refunds as this app often will incorrectly convert prices (always lower) that the actual price. Customers purchase and then are extremely angry about being charged more. We've reached out 5 times to get it "fixed". Never was.
After installation, I still didn't see any way to change the placement of the currency box. When I emailed the developer, they replied that this would be a "design change" that they were too busy to help with. They made it clear that help would be offered only if we were on the paying plan. Well we were testing the free version to see if we'd want to commit to a paid plan, but with this attitude for sure not! There are several other currency apps which provides free placement options for currency box and I've already found one with easier installation and better design.
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