Onsite Audio review for Downpay: Deposits made simple
Jan. 12, 2024
Great product, great support, and flexible development! I provide the so-called Try Before You Buy service. My business model is a process like this; The customer pays a rental fee to try the product, and if the customer decides to purchase it after the trial period, the customer pay the remaining balance, and if the customer does not purchase it, the customer returns it to my store. Before using Downpay, I provided this TBYB service through a partial payment app. The risk of theft is always present, and several stolen transactions have actually occurred. I started looking for an alternative app and found Downpay. As a result, Downpay was a great app for me. Downpay can split a customer's payment. The customer promises to pay the full amount at the time of the first payment, only pays the down payment, and I can collect the remaining balance at my convenience. We can make multiple down payment groups. Define a down payment group and select which products belong to that group. I have created more than 10 groups. It would be nice to be able to manage more easily. By using pre-authorization, we can ensure that the remaining balance is collected. This is a big advantage over partial payment apps. Please note that the authorization period is 7 days (168 hours). Also, the development cycle is fast. Hypehound always listens to customer feedback and actively incorporates it into Downpay. I feel that they value app users very much. I restarted my TBYB service by Downpay and am currently satisfied. The risk of theft is greatly reduced. It has also increased sales by making the purchasing process clearer for customers. If you prodive TBYB that charges a trial fee like mine, Downpay is the best app I think. Lastly, Diana provided excellent support. I really appreciate her. And thank you for providing the world with such a wonderful app!