Rating

4.1

feedback

17

Reviews

chart

#9,649

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    6%
  • Less than a month
    35%
  • Less than a year
    41%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mostly positive, highlighting its ability to create Draft Orders and seamlessly integrate them into Shopify's POS system. Users appreciate the convenience of being able to adjust quantities, add custom line items, and manage both products and services within the app. The customer support is also praised for being responsive and helpful in resolving issues. However, there are some concerns raised about the app converting draft orders into custom sales in POS, leading to inventory mistakes and difficulties with discounts. Some users also mentioned challenges with customer service response times.

Highlights

Positive feedback on creating Draft Orders and integrating with Shopify POS
Convenience of adjusting quantities and adding custom line items
Responsive and helpful customer support
Issues with converting draft orders into custom sales in POS
Challenges with customer service response times

Rating Breakdown

  • 5
    65% (11 ratings)
  • 4
    18% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    18% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 7, 2024

This app allows me to create Draft Orders that I can pull up into Shopify's POS. This allows me to take pre-orders for trade shows using the Draft Orders and then pull up the order when customers come to pick up and pay. One functionality that I needed was to adjust the quantities of the items in the Draft Order because I'm selling multiples. I reached out to the team and they were able to modify the app so that now it does exactly what I need. Appreciate the customer support and responsiveness of the app developers!

Using app

--

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 10, 2023

Buongiorno, l'APP è fantastica. L'unica pecca è che quando riprendi in cassa la bozza di un ordine con esempio 2 Articoli a 10.- con 1.- di sconto per ogni articolo e dunque il totale è di 18.-. in cassa invece ti calcola solamente una volta 1.- di sconto dunque sul totale = 19.-. Questo diventa un problema perché la gestione nelle bozza lega lo sconto per ogni articolo. Mentre nel Pos lo sconto diventa sul totale e può creare brutti errori. Good morning, the APP is fantastic. The only flaw is that when you take back the draft of an order at the checkout with for example 2 items at 10.- with 1.- discount for each item and therefore the total is 18.-. at the checkout instead it only calculates a 1.- discount once, therefore on the total = 19.-. This becomes a problem because draft management ties the discount to each item. While at the POS the discount becomes on the total and can create bad errors.

Using app

4 days

Total reviews

1

Average rating

4.0

1 / 5 Share

Nov. 29, 2022

App converts all items from the draft as custom sales when retrieved on the POS. Months of inventory mistakes to fix because of that issue...

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, we just fixed this inside of the app! Now all items from a draft order that is imported will pull in the proper products so that inventory does not get messed up :)

1 / 5 Share

Aug. 3, 2022

Not helpful. Draft orders do not convert correctly to POS. It converts as a custom sale. No Sku. No item varriant. If you give discount. It converts to orginal price.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

UPDATE: Hi there, we just fixed this inside of the app! Now all items from a draft order that is imported will pull in the proper products so that inventory does not get messed up :) This way the appropriate product, SKU, Variant, Discount, etc gets applied directly and is reflected properly in inventory, analytics, and reports!

1 / 5 Share

June 24, 2022

Useless. This app does not carry SKU or cost over to orders once item(s) are sold and fulfilled. I'm not sure how anyone would find this app useful.

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, we just fixed this inside of the app! Now all items from a draft order that is imported will pull in the proper products so that inventory does not get messed up. This way the appropriate product, SKU, Variant, Discount, etc gets applied directly and is reflected properly in inventory, analytics, and reports!

All reviews

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