Custom & Draft Orders For POS for Shopify

Custom & Draft Orders For POS

Simplify the operations around draft orders within the POS

Rating

4.1

feedback

17

Reviews

chart

#4,889

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    6%
  • Less than a month
    35%
  • Less than a year
    41%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative aspects highlighted by users. On the positive side, users appreciate the functionality of creating Draft Orders and seamlessly integrating them into Shopify's POS system. The app allows for easy customization of quantities and items in Draft Orders, making it convenient for pre-orders and trade shows. Users also praise the responsive customer support and the ability of the developers to make modifications based on user needs. However, there are some recurring negative themes in the reviews. Users have reported issues with the app converting Draft Orders into custom sales in POS, leading to inventory mistakes and difficulties in managing discounts. Some users find the app lacking in carrying over SKU and cost information to orders, making it less useful for their business operations. Additionally, there are mentions of delays in customer service responses, causing frustration for some users.

Highlights

Positive aspects: Functionality of creating Draft Orders and integrating with Shopify POS, Customization of quantities and items, Responsive customer support
Negative aspects: Issues with converting Draft Orders to custom sales in POS, Lack of SKU and cost information transfer, Delays in customer service responses

Rating Breakdown

  • 5
    65% (11 ratings)
  • 4
    18% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    18% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 7, 2024

This app allows me to create Draft Orders that I can pull up into Shopify's POS. This allows me to take pre-orders for trade shows using the Draft Orders and then pull up the order when customers come to pick up and pay. One functionality that I needed was to adjust the quantities of the items in the Draft Order because I'm selling multiples. I reached out to the team and they were able to modify the app so that now it does exactly what I need. Appreciate the customer support and responsiveness of the app developers!

Using app

--

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 10, 2023

Buongiorno, l'APP è fantastica. L'unica pecca è che quando riprendi in cassa la bozza di un ordine con esempio 2 Articoli a 10.- con 1.- di sconto per ogni articolo e dunque il totale è di 18.-. in cassa invece ti calcola solamente una volta 1.- di sconto dunque sul totale = 19.-. Questo diventa un problema perché la gestione nelle bozza lega lo sconto per ogni articolo. Mentre nel Pos lo sconto diventa sul totale e può creare brutti errori. Good morning, the APP is fantastic. The only flaw is that when you take back the draft of an order at the checkout with for example 2 items at 10.- with 1.- discount for each item and therefore the total is 18.-. at the checkout instead it only calculates a 1.- discount once, therefore on the total = 19.-. This becomes a problem because draft management ties the discount to each item. While at the POS the discount becomes on the total and can create bad errors.

Using app

4 days

Total reviews

1

Average rating

4.0

1 / 5 Share

Nov. 29, 2022

App converts all items from the draft as custom sales when retrieved on the POS. Months of inventory mistakes to fix because of that issue...

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, we just fixed this inside of the app! Now all items from a draft order that is imported will pull in the proper products so that inventory does not get messed up :)

1 / 5 Share

Aug. 3, 2022

Not helpful. Draft orders do not convert correctly to POS. It converts as a custom sale. No Sku. No item varriant. If you give discount. It converts to orginal price.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

UPDATE: Hi there, we just fixed this inside of the app! Now all items from a draft order that is imported will pull in the proper products so that inventory does not get messed up :) This way the appropriate product, SKU, Variant, Discount, etc gets applied directly and is reflected properly in inventory, analytics, and reports!

1 / 5 Share

June 24, 2022

Useless. This app does not carry SKU or cost over to orders once item(s) are sold and fulfilled. I'm not sure how anyone would find this app useful.

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, we just fixed this inside of the app! Now all items from a draft order that is imported will pull in the proper products so that inventory does not get messed up. This way the appropriate product, SKU, Variant, Discount, etc gets applied directly and is reflected properly in inventory, analytics, and reports!

All reviews

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