MyRevea [stag] review for BentoSMB Draft Orders For POS
July 26, 2021
I used this app to bring Draft Orders to POS UI. It would be nice if the app would copy/merge draft order notes to the final order. Also, this app does not copy line items `properties` from draft order to final order line items. I've tried to reach out to their support team last week (2-3 working days ago) but still did not get a reply from them. The passing of data (notes, line items properties) from draft orders is crucial to our business model, therefore I need to know if they plan to fix the missing data. Except for bad/slow support and issues mentioned above, the app works properly.
Thank you for the review, we are sorry that our app did not meet your expectations. Unfortunately, Shopify does not allow certain thing to work in Shopify POS as you would expect, and it limits what we can build. Line items, notes, and discounts are some of the things Shopify has not built proper support for in their APIs and it makes it a challenge for us to build that into the product. We do have some work arounds when it comes to these issues though and I see some of them have already been implemented by our support team. Please don't hesitate to continue to reach out with issues.
