Aphorial review for DropCommerce: US Dropshipping

5 / 5

Feb. 1, 2024

The CEO of this company has been working with me on fixing any issues, and they really do care about their clients. I really appreciate what they have done to help me with my store. The reason to be with Drop-commerce is the suppliers. Especially if you want quality, vetted products that ship from the U.S. or Canada.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for sharing your feedback, and I apologize for any negative experience you may have had on our platform. I just wanted to address your concerns here, we are also reaching out to you directly so please don't hesitate to respond to our support team so that we may better understand any of the issues you had on our platform. Bugs: We definitely want to hear about any bugs you have encountered on our platform. We have recently launched some significant improvement updates but sometimes some bugs get missed by our team, we would much appreciate any details regarding this if you don't mind sharing with our team. In the meantime we are working hard at making our platform bug free for our users. Security: Just to clarify are you using our newly released embedded version of DropCommerce? If that is the case then it does require you to launch our app from withing Shopify's admin panel. If that is not the case can you please let our support team know some more details on your concerns around the security of our app? Adding Shipping Prices: You can actually do this by navigating to advanced settings, and toggling the "Include Shipping In Price" button to on. Product Descriptions: The descriptions are written by our suppliers, however we do make an effort to help ensure that descriptions are thorough and free of spelling errors. If there are specific product descriptions that need to be fixed we would love to hear about it so we can correct the issue! Supplier: We are sorry to hear that the supplier you were using on DropCommerce has left, we will be sure to reach out to see if they were experiencing specific issues with our platform or if it was a business decision to stop dropshipping. If you don't mind responding to our support team we would love to see how we can further improve. We take all of our customer feedback seriously and action as much of it as we can.

DropCommerce: US Dropshipping for Shopify
DropCommerce: US Dropshipping
4.7 star
388 reviews

High quality and fast shipping dropshipping - DropCommerce

Developer
Shopify App Store