DropCommerce: US Dropshipping for Shopify

DropCommerce: US Dropshipping

High quality and fast shipping dropshipping - DropCommerce

Rating

4.7

feedback

384

Reviews

chart

#11,976

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    27%
  • Less than a year
    56%
  • More than a year
    12%

Reviews Summary

DropCommerce has received mostly positive reviews from users. Customers appreciate the app for its great selection of suppliers, quality products, and quick shipping. The customer service is highlighted as top-notch, with responsive and helpful support teams. Users also like the integration with Shopify and the ease of use of the app. However, some users have raised concerns about high product prices, expensive shipping costs, limited product variety, and issues with communication with suppliers. Despite these drawbacks, DropCommerce is praised for its potential to be a profitable service, especially for merchants with specific niches and a customer base.

Highlights

Great selection of suppliers and quality products
Top-notch customer service and responsive support teams
Integration with Shopify and ease of use
Concerns about high product prices and expensive shipping costs
Limited product variety and communication issues with suppliers

Rating Breakdown

  • 5
    81% (310 ratings)
  • 4
    7% (25 ratings)
  • 3
    4% (17 ratings)
  • 2
    3% (13 ratings)
  • 1
    5% (19 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 30, 2024

Dropcommerce has a great selection on suppliers, products and fulfill orders fast. The support time is polite and very helpful!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! We are looking forward to helping you grow your business :)

5 / 5 Share

April 5, 2024

This app has been great so far! I am in the early days of launching my store and have been very impressed by the quality of products. Orders have shipped quickly, and customer service has been very responsive and helpful. Looking forward to working with DropCommerce more!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

Great selection of suppliers for my niche, the founder is very helpful and quick with communication, and the app is easy to use. It's a great for my business. I highly recommend it!

Using app

6 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 27, 2024

I like the app because it is integrated with Sopify and it has a variety of products that are not listed in Amazon.It is a great advantage! Besides it offers quick delivery to US and prices are a little lower than in other dropshipping companies

Using app

10 days

Total reviews

3

Average rating

5.0

3 / 5 Share

April 7, 2024

[EDITED] I changed it from 5 stars. i gave it 5 because I was asked to by the dev team so the Shopify algorithm favored them, and I did not want to be rude with them as I was still trying to use their service. I felt disingenuous with my rating, and since I’m not using it now, I will correct it. My summary is that it favors only merchants with particular niches, and it’s absolutely NOT for people looking to dive into dropshipping business with no customer-base (leads). The reason why dropshipping with Ali, which DropCommerce devs are dead set against, worked is the products could be retailed cheap on Amazon and eBay, and shipping costed little to nothing all on top of the fact that Amazon, which the dev is also dead set against, can drive customers TO YOU with minimal upfront. On the contrary, you CANNOT do that with products on DropCommerce; they’re too expensive for sale on Amazon. They don't even want you retailing things there even if you see an opportunity. This is backwards thinking as Amazon's logistics is top notch, and their FBA storage is perfect for dropshippers who can't have inventory to themselves. Shipping also is medium to expensive; it’s especially high with Canadian suppliers, and that will limit your margin. (Consider as well that you need to run advertisements on social as well if you don’t already have followers.) If it’s not bad enough, you are NOT allowed to resell them for lower prices than the suppliers do, so you can’t possibly offer competitive prices on items that are already expensive; we’re talkin like above $70, and you can’t run sales. Therefore you might as well just go on Faire or TradeKey to wholesale from the same suppliers. Some suppliers are registered on those. I should mention, and I don’t think most users know this, but they can ban you for violating this hidden rule. Moreover, suppliers don’t reply, or even if they do, they do very late, so when there is an issue with an order, good luck, CS is your only chance. They also boast 7-day fulfillment, but I’m not so sure; some things are made-to-order in Asia, and I’ve seen comments say their shipments were late (even after covid). So my problems are with both the app itself and their service: 1) App is buggy and you need Chrome on Windows, basically, 2) People are having a hard time getting in touch with suppliers via the chat system 3) There is a lack of product variety 4) the service is more expensive than Spocket when it comes to Private Labeling which is essential. Speaking of which, I realise why Spocket offers both Chinese and US suppliers. (Because having US suppliers only may not be very profitable.) That said there are still pros like 1) many products being pretty and photogenic for SNS promotions, 2) CS being responsive and nice, and 3) the ease of placing orders, but I feel like the cons outweigh these pros atm. 3 stars because I was peer-pressured to give a rating. Otherwise, it definitely has potential to be a good profitable service. You’ll find cool suppliers. But it favors only merchants with particular niches.

Using app

14 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thanks for leaving a review of our app. There are hundreds of apps that source products from AliExpress but we chose to bring a unique offering by focusing on USA and Canadian suppliers. With this we are able to provide fast shipping times, high quality products, and less returns for our merchants. As for selling on Amazon we will soon be releasing an update that will enable suppliers to opt in to allowing their products to be sold on Amazon, and this will be reflected in the supplier profile and filters. It is not us that do not allow products to be sold on Amazon, it is up to individual suppliers. Also I would like to mention that I don't believe it is accurate to state we had pressured you into leaving us a review. You had originally left a 4 star review stating "I give it 4 stars because if I give it 5 stars, nobody will bother reading it." In response I mentioned to you that anything below a 5 star actually hurts more than helps and that "I'm going to work hard at making improvements to the app so that we can get your review turned into a 5 star. I do really appreciate the feedback." I don't think it is quite fair to say that we had attempted to pressure you. I never asked you for a new review, I just told you that I received your feedback and was going to work hard at improving. Either way if that email made you feel pressure I do apologize. I hope that you give DropCommerce another try in the future as we are always listening to our merchants and working hard at improving. All the best with your dropshipping journey!

All reviews

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