DropCommerce: US Dropshipping

Jan. 6, 2026

I had a really bad experience with this platform. The biggest issue is that most of the orders I had for products sourced through DropCommerce ended up being out of stock. This made the service unusable. I spent inappropriate amounts of time contacting sellers to try to resolve no inventory issues. I also raised this to support several times, here's the last response I got, and each was similar: "Stock availability issues can occur, as inventory is managed by independent suppliers and may change outside of our control." I feel that a minimum viable feature on this is live inventory sync so there are not issues like this. Especially with the primary message of the company being: "Everything you need to build a sustainable US dropshipping business, without the risk." Well, this is the exactly the risk of dropshipping, out of stock items, slow delivery times, poor communication. So how exactly does DropCommerce solve this? I can't say. The product sync was a little spotty, with some products coming into my store at $0 which required development time to fix. Another major issue for me, which will likely not be a big issue for others, but may be useful for some: DropCommerce categorizes sellers based on certain criteria. We only work with Fair Trade sellers. Their list of "fair trade" sellers was almost completely inaccurate. Out of 141 listed only 8 or 9 were actually fair trade. I had to pay my staff to contact every seller and re-vet them, which is something DropCommerce was supposed to have done. It took 20-30 hours. A number of the sellers contacted did not know why they were included on the fair trade list and had no idea that they were. The reason I did not give a 1 star review is that the support is okay-ish. Often slow (1-3 days response time to chats) but at least exists and helped me resolve one or two issues with automating payments to sellers. I have asked for a refund or partial refund several times now, my last request is still pending, however I doubt they will honor it. I really wanted this to work for us but the execution just isn't viable. Hope this helps someone. EDIT: After trying to cancel the app keeps telling me I cannot unless I remove products from my import list, which I have done. I've now uninstalled the app expecting not to be charged again and reached out to support. I have had no response from support for 5 days despite daily follow-ups and they have not confirmed that my cancellation is complete and I will not be billed again. Frustrating and a waste of time trying to get a response.

May 28, 2022

Hello All, I really want to work with dropcommerce.com, and i have handful of their items in my store, but I am finding it very hard to add more items. The vendors prices are too high to make a profit and i also see that the vendors are selling their products cheaper than what i can sell. I am going to wait one more month and if nothing changes, i will have to delete the styles from my website, cancel the $19.99 monthly subscription. Here is one example: Jolie High-Waisted Athletic Shorts with Hip Pockets $15.84 Walmart $14.72 Lightinthebox $12.19 Can someone give me some insights on this?

Nov. 5, 2020

The platform is pretty straight-forward - easy to integrate. But that's where it ended for us, hence the 2 stars. We signed up as a supplier (not a retailer), and as such, vetted retailers when receiving requests - prior to approving them to carry our products - well within our right to do so given the option, and were met with negativity when inquiring about said retailers. After not being able to find clear information regarding "product sampling requests" and receiving negative remarks from customer service chat member - "Patrick," we decided to part ways, albeit for a multitude of reasons - including one that raised red flags. The most important - I can’t imagine another brand being told that expecting to do business with “legitimate” retailers is an “unrealistic” expectation in drop-shipping and with DropCommerce! We do business with a couple other Drop Ship platforms and have never EVER been told that. Further, DropCommerce even states on its FAQ’s: "DropCommerce Products are not Your typical Dropshipping products. We only offer the best US and Canadian suppliers on the app — so never worry about the quality or where it's shipping from. Our suppliers actually care about the products they ship to your customers." As a brand, you're right! We absolutely care about who we allow to carry our products or who we choose to do business with – as any reputable company should do! But being told that because we deny more than we approve and are the problem - leaving retailers – whether legitimate or not – with a bad taste is completely unprofessional, not to mention quite unnerving. As any reputable brand should and does, we work hard to establish an image and under no circumstances are willing to knowingly participate with “false storefronts” or someone’s scheme to get a quick payout. While we know that isn’t the majority, we also know that they do exist. If what your chat rep Patrick advised me is true, then your response on your FAQ section for suppliers is not. You can’t expect a legitimate brand to not vet a potential retailer – which is exactly what we do – prior to approving them for listing products. Besides, we are a niche brand and as such, expect our retailers to be familiar with the product. How it’s made, warranty information, etc. Not just sell it and move on. We want to partner with retailers by all means, but not if it means tarnishing our image or what we’re building in the process. I can only hope this is a lesson learned for your staff and your company going forward. Chances are – it won’t matter, as we’re only one brand in your “thousands of genuine sellers.”

July 26, 2020

I have used the app for almost a year and even paid for the annual subscription. I will not renew because the products are too high priced to make any profits.

March 11, 2020

Items are over price, not sure how you can make a profit! $25 bags are $90 on this app. They must get a cut off of each item.