The Labour Movement review for DropCommerce: US Dropshipping
Jan. 6, 2026
I had a really bad experience with this platform. The biggest issue is that most of the orders I had for products sourced through DropCommerce ended up being out of stock. This made the service unusable. I spent inappropriate amounts of time contacting sellers to try to resolve no inventory issues. I also raised this to support several times, here's the last response I got, and each was similar: "Stock availability issues can occur, as inventory is managed by independent suppliers and may change outside of our control." I feel that a minimum viable feature on this is live inventory sync so there are not issues like this. Especially with the primary message of the company being: "Everything you need to build a sustainable US dropshipping business, without the risk." Well, this is the exactly the risk of dropshipping, out of stock items, slow delivery times, poor communication. So how exactly does DropCommerce solve this? I can't say. The product sync was a little spotty, with some products coming into my store at $0 which required development time to fix. Another major issue for me, which will likely not be a big issue for others, but may be useful for some: DropCommerce categorizes sellers based on certain criteria. We only work with Fair Trade sellers. Their list of "fair trade" sellers was almost completely inaccurate. Out of 141 listed only 8 or 9 were actually fair trade. I had to pay my staff to contact every seller and re-vet them, which is something DropCommerce was supposed to have done. It took 20-30 hours. A number of the sellers contacted did not know why they were included on the fair trade list and had no idea that they were. The reason I did not give a 1 star review is that the support is okay-ish. Often slow (1-3 days response time to chats) but at least exists and helped me resolve one or two issues with automating payments to sellers. I have asked for a refund or partial refund several times now, my last request is still pending, however I doubt they will honor it. I really wanted this to work for us but the execution just isn't viable. Hope this helps someone. EDIT: After trying to cancel the app keeps telling me I cannot unless I remove products from my import list, which I have done. I've now uninstalled the app expecting not to be charged again and reached out to support. I have had no response from support for 5 days despite daily follow-ups and they have not confirmed that my cancellation is complete and I will not be billed again. Frustrating and a waste of time trying to get a response.
Thank you for taking the time to share such detailed feedback. While I’m sorry to hear that your experience didn’t meet expectations, I do appreciate you outlining where things fell short for your specific use case. DropCommerce is built to reduce common dropshipping risks by working with vetted North American suppliers, faster shipping, and dedicated support, and for many merchants, this works very well. That said, your feedback highlights areas where our systems and processes can continue to improve, particularly around inventory visibility, product data validation, and supplier categorization. We are actively investing in stronger inventory safeguards, improved product sync reliability, and more rigorous supplier verification to ensure the platform continues to scale responsibly and deliver consistent results across a wide range of business models. I’m glad our support team was able to assist on some of the operational items you mentioned, and we’re continuing to improve response times as the platform grows, with plans to expand our support very soon. We are improving the platform every day, if you ever want to try to give us another try, we will do our best not to let you down. We are also open to providing you with a refund, our team has reached out directly. Thank you again for sharing your perspective.
Fast & high quality dropshipping from USA & Canadian Suppliers