All reviews

Rating Breakdown

  • 5
    81% (330 ratings)
  • 4
    6% (26 ratings)
  • 3
    4% (17 ratings)
  • 2
    3% (13 ratings)
  • 1
    5% (20 ratings)
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4 / 5 Share

July 21, 2024

I was just informed that this platform does not allow to sell on Amazon or Etsy. They don't advertise this "limitation" anywhere, it must be in the very, very small print. Funny, the brands themselves are selling on Amazon. I consider this deceiving advertising when you don't warn buyers about the limitations. Uninstalling now.

Using app

About 21 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Just to clarify regarding your concerns with selling DropCommerce sourced products on Etsy, we apologize if there's any confusion or if we did not convey information clearly enough. Just to confirm selling on Etsy is actually on a case-by-case basis depending on the supplier. We are soon to be adding filters so that you are able to see which suppliers allow this and which do not. We are happy to confirm if a specific group of suppliers you are interested in have allowed for this or not, please contact our support team and we will be happy to assist you!

4 / 5 Share

Feb. 20, 2024

Easy to use and affordable. Great selection of products.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your review! We look forward to helping you build your business :)

4 / 5 Share

May 23, 2023

Good experience I enjoyed it. I enjoyed it I enjoyed it Great experience thhtjtj ththtj tntjtj fjfjfjf

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 15, 2023

So far DropCommerced is the easy and best supplier that I've come across with Shopify. I would love to see more products, but other then that I a very happy with this app.

Using app

28 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 25, 2022

I have chosen to rewrite my review. The developer reached out to me and stated some information, but I am not going to give five stars. All I have to say is that some of the suppliers on here will not allow you to make a desirable profit, so vet out the suppliers before you use them, and do not limit yourself to one dropshipping app. Do your homework before you start adding items, research the products online, and determine if the suggested sell price is above or below the market before you add them.

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

July 7, 2022

I’m happy with the overall services. I’ve received a speedy response and great service. Here are suggestions from me: Processing times takes abit slower than other dropshipping companies. Please consider increasing it. Also communication with supplier, not sure what’s going on there. However someone from the team was able to reach out to the supplier for me and that helped greatly. Overall great services, I would recommend them to anyone.

Using app

4 months

Total reviews

11

Average rating

4.7

4 / 5 Share

July 2, 2022

Love the ease of use and quality of most products and suppliers. DropCommerce makes it VERY easy to get products added to your store. Could improve the overall look/feel, and user experience.

Using app

11 months

Total reviews

3

Average rating

4.7

Developer Reply

Hey there, Thank you very much for your review! We are currently working on some great improvements to the user interface / experience, so stay tuned :)

4 / 5 Share

July 22, 2021

It's a great idea and I like the products and companies offered, but the app is too expensive. My clients rarely buy any of these products so not sure what I am paying for.

Using app

9 months

Total reviews

7

Average rating

3.7

Developer Reply

Thanks for the feedback! If there's anything we can do to help your marketing efforts, let us know! - DropCommerce Support Team

4 / 5 Share

June 3, 2021

Overall, this is a pretty good app and has tons of products to choose from. Customer support is amazing as they have assisted me multiple times this week. 1. I got kicked out of my plan, 2. My orders didn't sync from my Shopify store. I attributed this to some upgrade glitches and me being fairly new to this. I'll come back in and give five stars when I get all the kinks worked out. Hats off to Jimmy and Kathleen.

Using app

22 days

Total reviews

4

Average rating

2.8

Developer Reply

Thanks for the feedback! If you're still experiencing issues, we'd be happy to resolve them! If not, we'd love to get that fifth star :) Thanks! - DropCommerce Support Team

4 / 5 Share

May 14, 2021

I wanted to find a US dropshipper, and liked what I saw when I researched DropCommerce. The App is really easy to use, and the customer service is fast, friendly and really helpful.

Using app

9 months

Total reviews

3

Average rating

4.7

Developer Reply

We're happy to hear that you're enjoying it! If there's anything we can do to provide you with a 5-star experience, let us know! We're a team of perfectionists :) Wish you the best, - DropCommerce Support Team

4 / 5 Share

Oct. 18, 2020

I used this app to add products to my store. It's a mix and match of items, but good quality for the most part.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the feedback! Let us know if there's anything we can do to provide a 5-star experience :) - DropCommerce Support Team

4 / 5 Share

June 1, 2020

Overall easy to use but had to keep entering the same info over and over again. And at points it seemed to crash.

Using app

3 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, Thanks for your review! If you are still experiencing any issues, just reach out to our support team via Live Chat and we'll be happy to get that sorted out ASAP! Thank you so much for your feedback, Patrick, DropCommerce Founder

4 / 5 Share

May 29, 2020

Oh men I never saw so wunderful products before,even they are expensive ,they also have their quantity,

Using app

About 1 month

Total reviews

5

Average rating

4.8

Developer Reply

We're happy to hear that you're enjoying our selection! If there's anything we can do to provide you with a 5-star experience, feel free to let us know! - DropCommerce Support Team

4 / 5 Share

May 3, 2020

Hello Drop commerce, i am starter and wanted to bring below to your attention. Kindly look at the Wilds wood supplier- the watches in your Dropcommerce App has the retail price more than what the price they are offering in website. might be by $20-30 for products under $100. Kindly could you please let them know about it as it is not fair and is a conflict.I have pinged one of your customer care but she/he is away hence i need to leave a review here. If we target on US customer base then it will be a definite loss for sure. Hence, for that reason even though the watches are amazing I just did not opt for it.

Using app

About 2 months

Total reviews

26

Average rating

4.3

Developer Reply

Thanks for letting us know! We'll take a look at them, and make sure they don't violate our terms of agreement. Thanks for taking the time to leave us a review! - DropCommerce Support Team

4 / 5 Share

April 2, 2020

I will give this app a 4 star for now. Can you please add more suppliers to the list. For now it is very limited on suppliers list, but if you grow the list, this app is a 5-star....

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

We're working on it! We've been adding new suppliers every week this year, with some big accounts in the works. Thanks for the feedback. Hopefully we can provide that 5-star experience soon :) - DropCommerce Support Team

4 / 5 Share

March 17, 2020

I started using this to begin a drop shipping business on Shopify. Integrates well. Let's see how they handle delivery and customer service.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thanks for trying out our app and for leaving us a review. If you have any questions or feedback along the way, please reach out and our support team will be happy to help! We have very reliable support 9-5pm Monday-Friday, but we still try to help on evenings and weekends too as much as possible :) - Patrick, DropCommerce Founder

4 / 5 Share

March 12, 2020

I will give a 4 for now as it is easy to use and very intuitive. BUT please add more suppliers to the list. For now it is very limited on suppliers list, but hey, if they grow the list, this app is a 5-star. I recommend it.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, We are adding new suppliers every single day, so please check back often :) Thank you so much for leaving a review, and I hope we'll earn your fifth star in time! Talk soon, Patrick, DropCommerce Founder

4 / 5 Share

March 5, 2020

This app is pretty terrible. Not a really great selection (at least for what I need) and their prices are ridiculously high. $39 for a super basic bikini set? No special designs or features, just basic. I have no clue how they expect you to make a profit here but I am definitely un-installing. Shopify should disband these type of apps. They claim suppliers are offering anywhere from 30-50% off but a quick Google search proves that is a lie. I mean, we're all trying to make a couple bucks here and I'm not gonna sell FOR you and your suppliers. That's not how this works. I Just signed up for a plan no more than an hr ago and got set up on the free 7 day trial. Apparently, there is no way to cancel in Shopify or their app so I am un-installing and I sincerely hope that I am not charged. If I am, I will update this review. Update 3/5/20: I spoke with Patrick and the customer service couldn't be better. They are gonna be adding new suppliers and I think we found a middle ground.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

I'm very sorry to hear that you weren't able to find what you needed in our app. I'm one of the founders, and I can tell you with 100% honesty that we do not mark up the products at all. We do not take ANY commission from sales. We operate as an open marketplace like AirBnb, where suppliers set their own prices. We earn our revenue only from the monthly subscriptions. If we are made aware of products in our app listed elsewhere online for less than the 'Retail Price' in our app, we would happily contact the supplier and either adjust the prices or remove them from the service if they are unwilling to comply. Because we only sell from US suppliers, products do tend to be a bit higher on our platform, but often the material and build quality is significantly higher than what you would find on other platforms. We are always listening to feedback, and if we get any bad reviews about a supplier we always act on them. We are just about to launch a 'rating' system for our suppliers, which will make it much easier to find only the top-quality options, and we are bringing on multiple new suppliers each day. If you'd like to chat about this one-on-one, I would really appreciate you letting me know which suppliers / products you saw listed online for cheaper than in our system, and I will make sure it gets dealt with, in addition to looking for more suppliers specifically in your niche. Thank you for being passionate enough to leave a review. It means a lot to us, and if you would give me the chance to speak to you, I will do everything I can to improve the situation. I will reach out directly to you as well and I hope we can discuss this further. Talk soon, Patrick, DropCommerce Founder

4 / 5 Share

Feb. 11, 2020

I chose this app based on the previous reviews. I like their business model of working with local US and CA based suppliers. I prefer quality products, and faster shipping just how our store concepts works. I recently had an challenge where my app wasn't updating my inventory. I had an actual glitch. I asked for assistance as I was in the middle of a large store sale and many products were in the sale. I was in a panic, not only did they fix the issue but the actual Co-Founder Patrick reached out and explained some really important details and adjustments I could make. They took the time to make it right explain and even answer any other questions I had. Superior service.I have seen a few reviews about the profit margins being small. Although some products are such, not all have small margins. I would rather have people trust my products, and make smaller margin with faster shipping than any overseas. Everyones' business model and goals are different, and the same goes with choosing our suppliers. Thanks again Patrick for helping!

Using app

4 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much, Mary. I'm glad you appreciate our focus on US and Canadian quality suppliers. I look forward to seeing you build your business! :) - Patrick, DropCommerce CoFounder

4 / 5 Share

Jan. 27, 2020

I really like the type of products that DropCommerce has to import to my Shopify store but they seem kind of limited in my opinion on pet products but i am just starting out so I really don't know how to use a site like this to search for suppliers

Using app

5 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! I'm so glad to hear that you appreciate our platform. We are actively bringing on several new suppliers every week, and we have pet suppliers coming on board soon. Make sure you check back each week or subscribe to our weekly new supplier updates for news around adding new pet suppliers :) Thanks again, and good luck with your store! - Patrick, CoFounder @ DropCommerce