Joy By Us review for DropCommerce: US Dropshipping

March 11, 2020

(+): App support is very responsive. App provider also interfaces quickly with vendors if needed. Many nice US made products from small batch suppliers. Product invoicing options from some vendors. large selection of items. (-)So far, not all the vendors featured in the few orders I've done have been prompt, but is a limited sample. But for one instance waited almost a week for paid order to get shipped--and still waiting on the product. Likely will be 10 days or more and was a simple stock item of detergent. In another instance waited a few days because the payment wouldn't go through. Margins lower than typical. Some vendors demand minimum pricing. Shipping cost arrangement a bit of a surprise once I started ordering, but it will just ensure I don't go over the max orders per month when the shipping reimbursement stops, or it won't be worth it due to the high and unpublished shipping costs from some vendors. Also, the fulfillment process is a little klunky and does not fire off a fulfillment trigger to Loox nor to Judge.me for reviews for some reason but it is hard to say where that issue lies...but the non-Drop Commerce orders work fine. Though Klaviyx does pick up the events, so there is a workaround but it means two different flows in my campaigns. Also imports variants incorrectly, but the support folks have been very open to fixing it in a future release, which would be nice. It is not a showstopper but requires handjamming the changes on every imported product. So overall, a 4.5 rounded up because the staff is responsive and friendly and there are unique nice products worth checking out. Not sure if I'll keep but definitely worth a try to see what you think.