Tytanium LLC review for DropCommerce: US Dropshipping

3 / 5

March 30, 2020

Selection for my niche is pretty good, not a large selection but some interesting first time items. Had a customer place their first order, recommended charge for shipping to the customer was 4.90, but when placing the order they charge you 10. There is a small disclaimer completely unnoticeable until order checkout about ability to charge 2.99 by completing sales fulfillment (so they reimburse you if you make enough sales) but only limited to 20 orders a month. I'm technically losing money to shipping at the moment, now I have to decide to charge the customers the full shipping price or increase retail price which either way looks bad for the business. Wish this was brought to the seller's attention in the first place, and DropCommerce should just feature this disclaimer as a promotional opportunity rather than an obligation to complete orders to a certain limit.

Using app

6 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi there, I'm sorry that this reimbursement option wasn't made clear enough up front! It does show in the initial product pricing/shipping details area, but I can see how it could be missed. Sorry about that! This is a new feature and I will absolutely forward your feedback to our development team so we can improve this in the future. Thanks again for your feedback and if there's anything we can do to help, please contact us via live chat support in the app and we will be happy to chat. - Patrick, DropCommerce Founder

DropCommerce: US Dropshipping for Shopify
DropCommerce: US Dropshipping
4.7 star
388 reviews

High quality and fast shipping dropshipping - DropCommerce

Developer
Shopify App Store