Icy's Den review for DropCommerce: US Dropshipping

Aug. 11, 2022

I purchased a prebuilt template that Drop Commerce made for me, The webpage says someone will contact you in 24 hours to create your website, however I heard nothing for the first 4 days and I was under my 14 day free trial from Shopify so I was very frustrated. I spent another 2 days going back and forth between Shopify and DropCommerce because I was unable to log in to the store. I then purchased an item from my own store just to test the accuracy of what is advertised and it's been 7 days and nothing has happened. It hasn't even shipped yet. The contact us page "Live Chat" doesn't work and it takes over 24 hours for them to respond to you. Plus it says 48 mins to fulfill order for the last 6 days. The website advertises that it ships in 5-7 business days. I think you should take that off your website if it's not true. Also, who is in charge of your YouTube Channel? It would be much easier to watch videos of how to do certain things on your site if it was updated regularly. However, It's been over a year since it's been updated. I even called the vendor directly and they had not received my order so I know its Drop Commerce. UPDATE: After submitting this I was told that I had to go through DropCommerce website to fulfill the order instead of Shopify (separate login for me) . Anyone who purchases a prebuilt store should be made aware of this. Also, the shipping price on Drop Commerce is NOT the same price as it is on Shopify so my profit margins just decreased significantly. These prebuilt stores don't add the total value of shipping per item so my entire formula is skewed. The prices are too high to make this work successfully. 9-11-22 I received my bag last Friday. The box unrecognizable but the product was okay. It was sent by FedEx. I was charged $10 for shipping a drawstring bag that someone shipped in a medium sized cardboard box which naturally would flatten if another box was put on top of it. It should have been shipped in a padded envelope. And, I'm getting violations that my store isn't properly set up and so I can't advertise on certain platforms. Still frustrated.