Rating

3.4

feedback

170

Reviews

chart

#2,135

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    5%
  • Less than a month
    26%
  • Less than a year
    56%
  • More than a year
    9%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer support, convenient automation features, and a wide range of products available for dropshipping. On the other hand, negative aspects mentioned by users include unauthorized charges, high prices, poor product descriptions, slow customer service, and issues with order management and communication. Some users also expressed concerns about the quality and authenticity of the products offered by the app.

Highlights

Excellent customer support and convenient automation features
Wide range of products available for dropshipping
Unauthorized charges and high prices
Poor product descriptions and slow customer service
Concerns about product quality and authenticity

Rating Breakdown

  • 5
    61% (103 ratings)
  • 4
    6% (11 ratings)
  • 3
    2% (4 ratings)
  • 2
    8% (13 ratings)
  • 1
    23% (39 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 12, 2025

I was advised by their agent that I could access both the US and UK websites with a single subscription, but you can't. I have raised this with their support team but they have avoided answering the question on at least 2 occasions. This is misrepresentation which is a breach of consumer protection laws.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Hi Beach Boutique, thank you for sharing your feedback with us. I believe you're referring to your query in ticket #569789 in your Wholesale2B account. I can see that we did answer your queries within a few hours of creating the ticket on both 02/11/25 and 02/12/25. The max time we took to answer your ticket was 4 hours. In both instances, we mentioned that it appears that the staff on the live chat misquoted the details, and we've already rectified this response. We weren't trying to deceive you in activating the subscription, we assure you. As mentioned multiple times to you in the support ticket: We have 3 portals, one for USA, one for UK and one for Adult products. Each portals have their own specific integrations which are charged separately from other portals.

1 / 5 Share

Nov. 12, 2024

Scammers - unauthorized charges.

Using app

3 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 25, 2024

I recently activated my plan with Shopify billing, but I've received a credit card details request. Could you please clarify why this information is needed at this stage?

Using app

26 days

Total reviews

1

Average rating

1.0

5 / 5 Share

June 29, 2024

Excellent App for Dropship, very professional and organized, I give it 5 stars and recommend it, you will be able to import and organize all the products in a professional way and it also loads more than 1 million products from different suppliers for all types of businesses.

Using app

8 months

Total reviews

9

Average rating

5.0

1 / 5 Share

May 17, 2024

If I may frankly I will zero star. I was charged even I disconnected the app. The products have no full description and it is like working with scam company selling fake products. I requested two times a refund which I did not get. Prices are very high and they kept sending email for products that are discontinued and the same bunch of products over and over. It is like you are selling products that do not really even exist. They look like fake. How come Shopify has failed to investigate on many of these app provider before accepting them? They would avoid a lot of issues that store owners are facing. I do not recommend this APP. Customer service is non-existent and their wholesale price is NOT real. If ever you are able to get an order, it will not be shipped on time and your customer will receive fake products that are made somewhere else but not in the US.

Using app

3 months

Total reviews

1

Average rating

1.0

All reviews

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