Wholesale2B: USA Dropshipping
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I currently am trying out a variety of dropshipping apps/plugins for various ecommerce stores. Out of about 5 or so that I am using, this one has been the most proactive, had fast turnaround with support issues and has a generally user-friendly interface. I just put in another support ticket so let's see if they are consistent ;)
Not recommended lots and lots of fees (trans, surcharge)Not able to make a profit to cover the cost.
Hi Boardwalk Ts & Things, Thank you for your review. I am sorry to learn that you've had a dissatisfactory experience with us. Any fees that is added to the products comes directly from either the supplier or payment gateways - Wholesale2B does not intervene or inflate the prices at all. However, we'd be happy to address any concerns that you have with our app. Please log into your Wholesale2B account and create a Support Ticket so that we could assist you and get the issues resolved. We're open to any kind of feedback that you may have for us. Thank you for being associated with Wholesale2B. We're grateful. Thanks and regards, Peter Caradonna CEO - Wholesale2B
Its been 2 years using the APP and we find it best in the the market. We'd recommend the APP to growth hackers!
I have been working with Wholesale2B for almost 2 years now. I've had their Amazon sync program, presently their ebay sync Program, and newly their Shopify sync program. And without a shadow of a doubt, without them I NEVER would have become a large presence with good profits in Ecommerce Online Retail. Here is what I LOVE about wholesale2b: *1. They offer inventory sync programs that load products in very quickly (thousands) and keeps the inventory synced to warehouses with products of your choice--every 4 hours update or even manual when you put items in your lists. This saves me hours if not weeks of my time (I'm deploying almost 10K product to our various shops through their service). *2 I choose my mark up: there are niches of products I have found there that work well on various platforms. I flush out at medium 20% profit on each sale using their inventory feeds and lists. *3 If you wish to use them to fulfill (place order/upload tracing)--its streamlined to do so; or, you can reach out to wholesalers, set up your account with them but still use their app to sell, fulfill yourself-(they provide the contact information for you to do that if you wish) -they are fine with it (I like that flexibility). *4 Any software or online work is not without hiccups, bumps, or flaws. So any issues I have, there is a ticket support system--there are 4 key people who answer questions and fix problem in 4-24 hours. I can count on that. They are very respectful and always willing to help you, teach you, or fix things on their end if needed. *5. They are connected to 95 warehouses and offer over a million products from which you create your own lists and then click to push---100's of products at a time. I LOVE IT! Pick the right products with the right margin of increase and you DO sell--some products work better on certain sites though. They are improving their software all the time. I highly recommend any of their services if you are looking to catapult your online store to the next level. Teresa (Owner: My Picks for You)
App is very poor. You made sell, but can't get tracking number and right now can't get refund. Have to make research to switch to other platform I want to add, no support at all, for few days I can't transfer money to wallet to pay for goods and may lose customer. Don't recommed this app
Thank you for your input. A bit confused because our App will automatically push the tracking code back to your Shopify store as long as you still have the App active in your store.
I have tried this APP for many websites never sold anything from here. I only like the aspect of looking like a big shop. Otherwise $29.99 per month well not sure if it is worth that. Hard to get anyone to understand your problem. Also cannot cancel account nor get any Refund/Credit. I removed the APP 9 days before next payment was due and had to ask Shopify to contact them about refunding my 29 dollars. Not sure if they ever paid it back. They are all about collecting the monthly fees. I also had my website database shreded about the same time they removed all the dropshipping items. Took several weeks to re-coop. I will never use them again. Do your research and go to the companies direct. Note: they care so much about you that you have to pay $5 to get your advertised prices done for you. Don't try to contact them for a refund or any issues. Just pay your $29.99 per month and deal with it. Company Motto.
We are sorry to hear that your experience was frustrating. We would like to clarify a few important points for transparency. Regarding sales performance: Wholesale2B provides access to suppliers and automation tools, but sales depend on many factors such as niche selection, pricing strategy, marketing, traffic, and store optimization. We do not guarantee sales, and results vary from seller to seller. About billing and cancellation: All app billing is handled directly by Shopify. If a subscription is active during a billing cycle, Shopify may still charge at the end of that cycle even if the app was uninstalled beforehand. We do not manually charge cards. Cancellation must be completed inside the account dashboard before uninstalling. If there was any billing confusion, we are always willing to review it with specific invoice details. Refunds and credits: Refunds are reviewed case by case. If Shopify contacted us regarding a billing dispute, we always respond to their inquiry. We do not ignore refund requests. Database issue: Our app does not have access to delete or damage a Shopify store database. When products are removed, it is typically due to supplier discontinuation, out of stock automation settings, or app disconnection. We cannot access or shred a store’s database structure. $5 price automation feature: The optional pricing automation add on is clearly stated inside the dashboard and is completely optional. Sellers can set their own pricing manually at no additional cost. We understand that dropshipping can be challenging and not every model fits every seller. However, we are not “just about collecting monthly fees.” Our goal is to provide tools and supplier access for those who choose to use them. If you would like us to review your specific case, billing date, or ticket history, please reach out with your store name and invoice details. We are always open to resolving concerns properly. We wish you success in your business moving forward.
This app is excellent!!! The transporting of products to your website is veary easy and it works well
This is a great service, fairly fast shipping on most suppliers. HOWEVER i am only giving this a 3 star after many months of using the app 1. there is a hidden 3% cost for 2B to process your order 2. their app DOES NOT push tracking for orders in shopify, you get an email or need to log in to retrieve each orders tracking. This is a huge problem when you want complete automation and are paying the 3% for them to process an order. 3. A lot of suppliers do not offer any expedited shipping through the app only standard shipping and also only ship to USA addresses. 4. They have too much control over how a product shows up in your shop in terms of price, photo, title, product weight and description. There is a new setting I requested them to provide to help with some of these. 5. Many of these suppliers: photos are too small or degraded quality, non white backgrounds to use in your eCommerce store. 6. customer service is not lightning fast to respond, and when you have a problem order time is always of the essence. 7. If you have other suppliers or apps in your store that have shipping fees it is difficult to process an order with mixed suppliers; the shipping calculation is not possible with shopify without using another shipping app (more $) to calculate correct shipping costs. This has a lot to do with the inability to change 2B's shipping weight for each product. A nightmare really when customers are purchasing more than one item. The shipping fee is multiplied with every product in the cart (no combined shipping option) Other than all these concerns it is fine. I would give a complete 5 star review if all of these concerns were addressed, after all it is $30 a month. It's almost worth the extra work to hook up with the supplier yourself and process your own orders with them if you are willing to do the work.
First, thank you for the detailed feedback and for using the app for several months. We truly appreciate that you highlighted the positives along with the concerns. That helps us improve. Let us address each point clearly. 1. The 3% processing fee The 3% fee is not hidden. It is disclosed inside the dashboard and applies only when we process an order on your behalf. This covers automated order submission, payment handling, and supplier communication. Sellers always have the option to process orders manually if they prefer. 2. Tracking not pushing automatically Tracking availability depends on the supplier and how quickly they provide it. We do provide tracking details inside the dashboard and via email. We understand the importance of full automation and we continue improving syncing features with Shopify. 3. Shipping limitations and US only suppliers Each supplier sets their own shipping rules. Some offer only standard shipping and some ship only within the US. We clearly list shipping regions and policies per supplier so sellers can choose accordingly. 4. Product control and editing limitations Products are synced from supplier feeds to maintain inventory accuracy. However, sellers can edit titles, descriptions, pricing, and images inside Shopify after import. We are continuously expanding customization settings, including the new option you mentioned. 5. Image quality Images are provided directly by suppliers. We agree that some suppliers provide better assets than others. Many sellers enhance images before publishing, and we are actively working with suppliers to improve media quality standards. 6. Support speed We respond to tickets in the order received, typically within one business day. We understand that urgent order issues require faster attention and we are working to improve response times. 7. Mixed supplier shipping challenges When multiple suppliers are used in one store, combined shipping can be complex because each supplier charges separately. This is not unique to our system but a common dropshipping challenge. Some sellers use advanced Shopify shipping settings or third party shipping apps to better manage blended carts. We understand this adds complexity and cost, and we continue exploring improvements in this area. We genuinely appreciate your honest review. Feedback like this helps shape product improvements. If these concerns are addressed in future updates, we hope we can earn that 5 star rating. Thank you again for taking the time to share your experience.
App works well enough, Support is good. The problem is for my industry the wholesale prices of the items available are in some case twice as high as retail, I could by all cheaper on Amazon then I would pay wholesale here. So no money to be made.
Thank you for your honest feedback and for recognizing our support team. Regarding wholesale pricing, we completely understand your concern. Wholesale2B does not set product prices. Prices are provided directly by each supplier. Some suppliers operate with thinner margins, and in certain competitive niches, retail marketplaces like Amazon may sometimes offer very aggressive pricing that is difficult to match. Dropshipping margins can vary significantly depending on: • The niche selected • The specific supplier used • Branding and positioning strategy • Bundling or value add strategies • Target market and marketing approach Many sellers focus on less saturated products, bundles, private label opportunities, or niche specific stores where price comparison pressure is lower. That said, not every supplier fits every industry. We always recommend testing different suppliers and categories to find better margin opportunities. We appreciate your feedback, and if you would like help identifying higher margin suppliers within your niche, feel free to contact support. We are happy to assist. Wishing you success with your business.
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