AI Dropshipping:US|EU Dropship
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, users appreciate the customer support provided by the app, with mentions of helpful interactions and issue resolutions. Additionally, some users find the app easy to use and praise its features like sourcing trending products and automated fulfillment. However, on the negative side, there are complaints about the app's functionality, including bugs, errors, and issues with syncing and pricing. Users have also expressed frustration with the lack of refunds, difficulties in canceling subscriptions, and poor customer support. Some users have faced challenges with product quality, unauthorized uploads, and billing problems, leading to significant business losses and negative experiences.
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WARNING: I had my first and ONLY sale on Amazon from this App., it was my first sale on the platform and the client asked for a return/refund since the product is very bad quality. The app refuses to give refunds and ask for a photo when amazon terms do not share photos specially a bad quality item and just received a bad review from amazon client. Inhad tonfile a disoute with my banck to get my money back since Dropshipper do not want to refund. I also found out this app is also related to another app here that have very very bad reviews for lack of support and app malfunctions. Also the app is full of bugs/errors. The first 2 days worked some features. Contacted the App support and as of today 2 weeks later no help and nothing from the app have been fixed. So just warning tou, their app do not work, it gives you lots of error issues like pricing, sync and even sendind duplicate products. Spent over 20hr adding products and 5hrs deleting them from my store. Waste of time. Hope never to do business with this useless app and very poor customer support.
We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. One of our associates reached out to you via email to have this fixed! We look forward to resolving this with you 🙏
I was having some issues with the app and Leah from customer support got in touch with me and was very helpfull in resolving the issues
We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this together!
dont start a subscription because you'll never be able to find where to cancel it and there is noone to talk to, to get help.
We're truly sorry for the inconvenience and for this experience. Please allow us to make this right. One of our associates reached out to you via email. Hope we can resolve this together!
Overall, this app is disappointing. The search function and filtering options are very weak, making it extremely time-consuming to find the products I need. The app also frequently crashes during use, requiring repeated attempts. Furthermore, they charge a usage fee, but the products couldn't be imported into my store, and when I requested a refund, they refused. I do not recommend this app!
good, nice
Thank you for the wonderful review! Your support means a lot to us 💜
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