My Store review for Atlas: AI Store Builder
June 27, 2025
They are trying to charge me after one month I uninstalled and I paid the month I usted it. They charged me today regardless I contact them to cancel this charge!! And for a month that it been uninstalled horrible
Store
My Store
Using app
About 1 month
Hi there, thanks for sharing your feedback. Just to clarify, app billing is fully managed by Shopify. Because Shopify runs charges on two billing cycles, it’s possible to see a charge after uninstalling until the billing period is fully closed. We don’t have the ability to stop or issue charges ourselves. If you believe you were charged incorrectly, the best next step is to reach out to Shopify Support so they can review and adjust your billing history. You can also contact us directly and we’ll gladly help guide you through the process.
