Atlas: AI Store Builder
The reviews for the Shopify App are mostly positive, highlighting the excellent customer support provided by the team. Users appreciate the quick and professional assistance they received, with specific mentions of team members like Normie, Eddie, and Shahadat. The app itself is praised for its ease of use, clean interface, and helpful features for building Shopify stores. However, there are some negative reviews regarding billing issues, difficulty in customization without coding, and challenges in canceling subscriptions.
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Hi Korawel, Five stars with no notes is a pretty great message to receive, thank you! Even without the details, it tells us a lot: four months in and things are working the way they should. That's exactly what the team is working toward every day, and we'll make sure this gets passed along to everyone here. If anything ever comes up as you keep growing your store, we're here.
Very helpful Normie helped me figure out stuff i couldn't do on my own lol.
Hi Tarte, Thank you for this! Normie is going to love reading it, and we'll make sure she does. Getting you past the stuff that felt out of reach on your own is the best part of what she does, so we're really glad she could get you there. That's what support should feel like. If anything else ever comes up, just reach out, we've got you.
Excelente atención al cliente.
Hola Molvero, ¡Muchas gracias por dejarnos esta reseña! Cuidar bien de cada merchant es algo en lo que ponemos mucho empeño en Atlas, así que leer tus palabras después de tres meses juntos nos alegra muchísimo. Se lo haremos llegar al equipo que te atendió, se lo merecen. Si en algún momento surge algo, no dudes en escribirnos, aquí estamos. ¡Mucho éxito con tu tienda!
I had a really positive experience with Normie. The service was quick, fast, and very professional. I received my full refund after making just one request to her, with no unnecessary hassle or back-and-forth. Their refund department was especially NORMIE was so helpful and made the whole process smooth and stress-free. Honestly, one of the best online service experiences I’ve ever had. Highly recommended! NORMIE IS BEST.
Hi Shopvemora, Wow, thank you for taking the time to write all of this out. Normie is going to be thrilled, and we'll make sure this lands in front of her today. Getting something sorted in a single request, with no back-and-forth, is exactly how we want every conversation with Atlas to go. Hearing you call it one of the best online service experiences you've had is about the highest compliment we could ask for. If anything else comes up as you keep building your store, you know where to find us.
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