All reviews

Rating Breakdown

  • 5
    87% (366 ratings)
  • 4
    6% (24 ratings)
  • 3
    3% (11 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (17 ratings)

Reviews with Text

  • 57% (240)
Review RSS Feed Review RSS Feed

3 / 5 Share

March 20, 2026

Store

Ohyesz

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Hi Ohyesz, I read your review and wanted to reach out personally. My name is Eddie, and I’m the Head of Support at Atlas. Thank you for spending the past couple of months with Atlas and for taking the time to leave a review. We truly appreciate that. That said, a 3-star experience is not what we want for any merchant using Atlas. We want every Atlas user to have a 5-star experience, and I'd love the opportunity to make that happen for you. If there is anything that felt disappointing, confusing, or not quite right, please reach out to us at [email protected] I’d really appreciate the chance to help personally and turn this around for you. Warm regards, Eddie

3 / 5 Share

Jan. 1, 2026

love the app, just not the price

Using app

About 1 month

Total reviews

5

Average rating

4.6

3 / 5 Share

Dec. 2, 2025

Using app

10 minutes

Total reviews

1

Average rating

3.0

3 / 5 Share

Dec. 26, 2025

(Update) I had an issue with Atlas (listed below) but I must say the team has been great about trying to make things right. Both the owner of the business and the head of customer support reached out to figure out how to make things better. At the end of the day, the issue I had was frustrating but when working, Atlas creates a ton of leverage to move faster in testing store builds. I have a lot of respect for the team reaching out to make things better. I will come back with a new update in the next month to let you know how things go from here. (Original Review) Stay away! Will crash when you need it most and Atlas will not respond. Store being down = Lost Revenue! And Atlas had the nerve to continue charging. Atlas creates great looking pages. Unfortunately, the thing we need most from Atlas is to have a working store that doesn't randomly crash, and fast support when something goes wrong. Randomly, my site has been down, I couldnt make fixes to my store because I was getting a "we are having trouble verifying your license" message from Atlas theme. I emailed Atlas support. No answer. I sent two messages through the support app. No response. But they kept right on charging me. Avoid at all costs - think of how much missed revenue and wasted Ad spend you could run into while Atlas doesnt think its worth getting back to its customer.

Store

Garnet

Using app

5 months

Total reviews

1

Average rating

1.0

3 / 5 Share

Oct. 28, 2025

Man kann leider nur 20 Produkte auf einmal hinzufügen um ein Store bauen zu lassen. Des Weiteren passieren hin und wieder einige Bucks. Außerdem fehlen mir noch einige Anpassungsmöglichkeiten. Ist aufjedenfall ein gutes Design, aber noch Verbesserungswürdig für den stolzen Preis.

Using app

7 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Oct. 3, 2025

Using app

About 2 hours

Total reviews

4

Average rating

4.5

Developer Reply

Hey GilloServ, Thank you for your feedback. We’d love to learn more about what could’ve made your Atlas experience better. Whether it’s something with our AI product photos, bundle or cart upsells, or anything else, we’re here to help and make it right. Our team is dedicated to earning those two missing stars and delivering a true 5-star experience for your business!

3 / 5 Share

Sept. 29, 2025

Using app

About 3 hours

Total reviews

1

Average rating

3.0

3 / 5 Share

Sept. 16, 2025

still learning

Using app

2 days

Total reviews

1

Average rating

3.0

Developer Reply

Hello! Morti's Fitness unmatched, Thank you for giving our app a try! We're glad to have you on board. Since you're just 2 days in and still getting familiar with everything, please don't hesitate to reach out if you need any guidance or have questions about specific features. We want to make sure you get the absolute most out of your experience with us. Whether it's navigating certain features or understanding how to maximize your results - we're here to help make your learning curve as smooth as possible. Feel free to contact our support team anytime, and we'll be happy to walk you through anything you need. We're excited to be part of your fitness journey!

3 / 5 Share

Aug. 23, 2025

Hey team, there’s an issue with the sticky add to cart. When I change the variant, the price doesn’t update. Also, if I select a non-default variant and click Add to Cart, it still adds the default variant instead of the one I chose.

Store

Vydrah

Using app

About 1 month

Total reviews

6

Average rating

4.7

3 / 5 Share

Aug. 11, 2025

difficult to use

Using app

About 5 hours

Total reviews

3

Average rating

4.3

3 / 5 Share

July 27, 2025

Using app

--

Total reviews

1

Average rating

3.0