AetherMist review for Atlas: AI Store Builder
Jan. 27, 2026
Canceled during the free trial. Account showed Current plan: Free and no active subscription. Shopify still generated a paid invoice. Developer refuses to void the invoice and wants the charge to go through for a refund. Shopify confirmed developers can reverse pending charges. Multiple reviews report the same issue. This is not a glitch. It’s abusive billing behavior. Avoid this app.
Hi AetherMist, Thank you for taking the time to leave a review. I’m truly sorry for the confusion here. I understand how upsetting it is to see an invoice after you believed everything was canceled. To clarify, all Atlas billing is handled through Shopify’s app billing system, which means invoices and charge timing are controlled by Shopify’s billing cycle. As a third-party developer, we are not able to void or remove Shopify charges directly on our end. That said, there are a couple ways we can take care of this for you, and I will personally make sure it’s handled properly from start to finish. My goal is simple, that you feel fully taken care of and that you do not end up paying out of pocket for something you did not expect. I’ve emailed you so I can confirm the invoice details and get this fully resolved for you. Eddie Head of Support, Atlas
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