NatVita review for Atlas: AI Store & Page Builder

Hi NatVita, I read your review and wanted to reach out personally. My name is Eddie, and I'm the Head of Support at Atlas. I'm really sorry to hear about your experience. Reading that it felt like a scam is tough, and I want you to know that is not the experience we want any merchant to have. Atlas billing is handled entirely through Shopify, which means cancellations and charges follow Shopify's billing system directly. If something wasn't clear about how that works, that's on us to explain better. I'd love the chance to look into what happened with your account and make it right. I've reached out to you directly via email so I can start taking care of this personally. I'll make sure we get this sorted the right way for you. -Eddie