The Bark & Whisker Co. review for Atlas: AI Store Builder

Hey there, I read your review and wanted to reach out personally. My name is Eddie, and I'm the Head of Support at Atlas. Billing is something we take extremely seriously at Atlas, and taking care of our merchants is at the core of everything we do. I completely understand the frustration of seeing charges come through after canceling, and I want to make sure this gets sorted properly for you. I've already made sure the charges on your account have been fully taken care of, so there's nothing outstanding on your side. I can also confirm the subscription was canceled on our end, and I'm personally looking into the billing flow to understand exactly what happened. If anything else comes through or there's any remaining concern, please reply here or email me directly at [email protected] and I'll handle it immediately. You have my direct attention on this. I'd really appreciate the opportunity to turn this into the 5-star experience it should have been from the start. Best Regards, Eddie