Frosted Dog review for DSers‑AliExpress Dropshipping

5 / 5

March 9, 2025

Outstanding Customer Service Experience with Zico at DSers Dropshipping I would like to take a moment to recognize the exceptional customer service I received from **Zico at DSers Dropshipping**. After struggling with an **API issue with AliShipping for days**, which resulted in multiple **order cancellations**, I was feeling frustrated and unsure how to resolve the issue. That all changed when I connected with **Zico**. In just **15 minutes**, Zico was able to **efficiently diagnose and resolve** the issue that I had been unable to fix on my own after **four hours of troubleshooting**. Thanks to their expertise, my **orders are now successfully placed**, and my **stress level is back to normal**. This was truly **one of the best customer service interactions I have ever had**. Zico was not only **knowledgeable and solution-oriented** but also **patient, professional, and highly effective**. Their dedication to customer satisfaction reflects **DSers' commitment to excellence**, and I am incredibly grateful for their support. Thank you, **Zico**, for going above and beyond—I truly appreciate your help! Dennis G Gerard Founder | Frosted Dog Company

Using app

About 21 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hello! Wow, what an incredible review! 💙 We're thrilled to hear that Zico was able to resolve your API issue so quickly and effectively. Customer satisfaction is our top priority, and it's great to know that Zico provided such an outstanding experience. Thank you for sharing your feedback—we truly appreciate it! 🚀 Best, DSers Team 😊

DSers‑AliExpress Dropshipping for Shopify
DSers‑AliExpress Dropshipping
4.9 star
5,401 reviews

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