DSers‑AliExpress Dropshipping for Shopify

DSers‑AliExpress Dropshipping

DSers AliExpress Dropshipping Tool

Developer

Rating

5.0

feedback

26,051

Reviews

chart

#33

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    13%
  • Less than a year
    75%
  • More than a year
    10%

Reviews Summary

The reviews for this Shopify App mainly focus on the exceptional customer support provided by the team. Customers repeatedly mention the prompt responses, helpful guidance, and patience exhibited by the support agents such as Lily, Chrissy, Ralla, Krystal, and many others. The positive themes revolve around the efficiency, professionalism, and kindness of the support team in resolving issues quickly and effectively. However, there are a few mentions of minor issues with the app itself, such as customization challenges and mapping disconnects.

Highlights

Exceptional customer support with prompt responses and helpful guidance
Efficiency and professionalism in issue resolution
Minor issues with app customization and mapping disconnects

Rating Breakdown

  • 5
    99% (25,728 ratings)
  • 4
    1% (310 ratings)
  • 3
    0% (47 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (153 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 15, 2024

really helpfull and reliable, 5 stars

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2024

Aimee is very helpful. he is straight to the point and really prompt to provide best of support

Store

Mervidi

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2024

Sherry was very very quick and understanding. Love it

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2024

I should mention my great experience through their customer service specially Blanca to help me find out about the usage of Dsers app. They responded to me quickly and solved my issues. I think it is the best app. I recommend it.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

June 15, 2024

I wanted to thank Sherry for her help, she was really very professional with me.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

All reviews

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