DSers‑AliExpress Dropshipping for Shopify

DSers‑AliExpress Dropshipping

Place 100s of orders to AliExpress in seconds & Find...

Developer

Rating

4.9

feedback

5,357

Reviews

chart

#797

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    21%
  • Less than a year
    58%
  • More than a year
    13%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service and support provided by the team. Many users highlighted the patience, professionalism, and efficiency of the support staff, mentioning specific names like Blanca, Elora, Kimi, Lacey, Sandy, and Janet. Customers appreciated the quick responses, clear explanations, and practical solutions offered by the support team. The app itself was also commended for its ease of use and helpful features, making dropshipping and order management more efficient for Shopify store owners. However, there were a few negative reviews mentioning difficulties in canceling subscriptions and issues with misleading information about free plans.

Highlights

Exceptional customer service and support
Efficient and helpful support staff
Ease of use and helpful features
Difficulties in canceling subscriptions
Misleading information about free plans

Rating Breakdown

  • 5
    98% (5,236 ratings)
  • 4
    1% (56 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (62 ratings)

Reviews with Text

  • 99% (5,311)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 13, 2026

Luna from DSers customer support was incredibly helpful. I was stuck with an order that kept showing an error, and she patiently walked me through each step until we were able to submit the order successfully. She explained everything clearly, double-checked the details with me, and made sure I understood how to avoid the same issue in the future. Thanks to Luna, what started as a frustrating problem turned into a smooth and positive experience.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2026

good Job they have good support

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2026

Dser support is excellent. The attendants are super attentive and help us solve the problem step by step, all very well explained.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2026

I had the pleasure of being helped by Luna today. Very kind, and especially very fast and efficient in responding to my request. Thank you Luna!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2026

Grace is courteous and professional she was very patient and kind. I really appreciated it.I would recommend her to anyone. I had a problem with installing the DSers app and she was extremely helpful and efficent.She helped me fix the problem and everything is working great.

Using app

--

Total reviews

2

Average rating

5.0

All reviews

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