DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
31,865
chart
#337
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
8%
-
Less than a month
40%
-
Less than a year
48%
-
More than a year
4%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many users highlighted the quick response times, patience, and effectiveness of the support staff, mentioning specific names like Esfania, Teresa, Aimee, Zico, Sandi, Vivian, Wendy, Neva, Krystal, and many others. Users appreciated the ease of use of the app and the 24/7 support availability. The app itself was described as user-friendly, efficient, and essential for managing dropshipping operations seamlessly. However, there were a few reviews that mentioned minor issues or delays in resolving problems, but these were rare compared to the numerous glowing reviews.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 17, 2025
Great app with a wide variety of tools, settings, and features. The customer service is also extremely helpful and able to resolve issues with a high level of professionalism.
March 17, 2025
Mr. Rick, a customer support representative from DSers, has truly set a benchmark in customer service with his extraordinary problem-solving skills. His ability to quickly analyze issues, provide clear solutions, and go the extra mile to ensure customer satisfaction makes him stand out. His professionalism, patience, and in-depth knowledge have helped resolve complex concerns efficiently, making the support experience seamless and stress-free. Customers appreciate his dedication, responsiveness, and willingness to assist beyond expectations. Mr. Rick’s commitment to excellence reflects DSers’ values, making him a valuable asset to both the company and its users.
March 17, 2025
DSers is an awesome app and the customer service is UNMATCHED! Sandy was a pleasure to work with and resolved my issue so quickly! Thank you so much for all of the help!
March 17, 2025
⭐⭐⭐⭐⭐ Excellent support! Sandy was amazing! She helped me solve everything quickly and efficiently, saving my sale. Professionalism and agility make all the difference, and the service was impeccable. Thank you so much! I highly recommend DSers!
March 17, 2025
Très bonne application. Et surtout un service Clients efficace et rapide ! je recommande.
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