Rating

5.0

feedback

6,139

Reviews

chart

#372

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    23%
  • Less than a year
    59%
  • More than a year
    12%

Reviews Summary

The reviews for the DSers Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Customers praise the quick response times, professionalism, patience, and efficiency of the support staff, with specific mentions of helpful individuals like Isak, Rin, Rick, Sandy, Rfmp, Zico, Cyril, Gloria, Fiona, Zoey, Janet, Chloe, Kimi, Selena, Sandra, Vivian, Teresa, Blanca, Amelia, and many others. The support team is commended for going above and beyond to assist users with various issues, from setup and order processing to troubleshooting and guidance. Users appreciate the clear communication, quick problem resolution, and overall positive experience with the app's support services.

Highlights

Exceptional customer support
Quick response times
Professionalism and efficiency
Patience and clear communication
Positive user experience

Rating Breakdown

  • 5
    98% (5,993 ratings)
  • 4
    1% (72 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (55 ratings)

Reviews with Text

  • 99% (6,076)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

July 18, 2025

Rick helped me solve a problem with an order, he was very helpful, and he gave me step-by-step and screenshots to help me remedy the issue. Thank you so much for your help!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

Maria was really helpful, without her help i was in real trouble, she really saved me.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

Je suis satisfait du service de dessert. Les saveurs étaient excellentes et la présentation très soignée.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

Had a great experience with Rfimp from DSers team. Very helpful.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

I was having problems with operating an app and Wendy from DSers support was incredibly helpful. She quickly helped me with my problem, making the whole process much easier. Thanks to her assistance, everything is working perfectly. I really appreciate Wendy’s professionalism and support!

Store

Bovelle

Using app

--

Total reviews

1

Average rating

5.0

All reviews

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