All reviews

Rating Breakdown

  • 5
    98% (5,178 ratings)
  • 4
    1% (54 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (58 ratings)

Reviews with Text

  • 99% (5,239)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 23, 2026

thank u for an amazing support team and fast replies and professional team!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2026

Grace was excellent, she couldnt resolve the issue but did trouble shoot and help to escalate within the team so that they can help

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2026

DSers has been very helpful as I am getting set up - Kimi is the best! So far the tool has been easy to learn and the customer service is excellent.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2026

She was kind and attentive. She solved it within a few minutes.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2026

I had a really positive experience with the DSers customer service team today, especially thanks to Cyril. She pointed out on had DSers open order word, and Cyril was very knowledgeable, and genuinely helpful throughout the entire conversation.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2026

Excellent service, cant fault them. I have contacted them on multiple occassions, very responsive and friendly staff, who actually want to help you rather than fobbing you off. RECOMMEND!!!!

Using app

14 days

Total reviews

9

Average rating

5.0

5 / 5 Share

May 21, 2026

Celia was very helpful in explaining how I can navigate DSers app to get where I need to go. Very patient, knowledgable.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2026

I find the customer support very helpful and results oriented. Rita was a great help! I look forward to using this platform.

Using app

23 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2026

la atención al cliente es muy atenta, y se esfuerza por ayudarte a solucionar todas tus dudas

Store

Dorlavo

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2026

Great customer support!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2026

Krystal with D- sers was a big help for me today, she was very fast and accurate with her response time, and I greatly appreciate her help and chat friendliness.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2026

Best app for order fulfillment. Support is top-notch and very quick. Highly recommend.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2026

Tuve un problema con un envío que no se actualizaba el pago, me atendió Rita y me explico que estaba sucediendo actualizando la informacion al instante.

Store

Waxly

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2026

Elle from the Dsers support team was very helpful

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

May 17, 2026

un très bon service client je recommande vivement

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2026

Of course I will leave a review for you. Thank you again for your kind support!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2026

Kimi is patient and very helpful. She helped me delete an item from my online store that I wasn’t able to remove myself. It’s always a nice pleasure chatting with her, she’s so friendly.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2026

Nico was very helpful thanks :D

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2026

I have wrote Dsers, after passing few days running with a disponibilty of stock problem. I have fall in the hands of Sandy, who was so nice, comprhensive and helpfull person. He/she took the time, sent me screen shots to guide me, and after analizing he found the problem, and solve it. I am really very thankfull to him and to Dsers.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2026

very good support

Store

ASCEND

Using app

5 months

Total reviews

6

Average rating

4.8