All reviews

Rating Breakdown

  • 5
    98% (19,890 ratings)
  • 4
    1% (255 ratings)
  • 3
    0% (37 ratings)
  • 2
    0% (33 ratings)
  • 1
    1% (122 ratings)

5 / 5 Share

Nov. 29, 2023

Sylvia helped so much today - honestly had an issue with my supplier connections and she sorted my issue out and I can now continue operating my business. Thank you very much Sylvia.

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2023

I experienced an issue with my first order and reached out to live support. Sylvia replied to me right away and fixed my issue within minutes. Amazing customer service, thank you Sylvia!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2023

Very helpful app. Special thanks to Sylvia, she was very patient with me and helped me to find the solution to my problem.

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2023

Irene is an exceptional customer service agent at Dsers. She was very helpful in resolving my account issues and provided me with prompt and efficient service. Her professionalism and expertise were evident throughout the interaction, and I was impressed with her ability to handle my concerns with ease. I would highly recommend Irene to anyone looking for top-notch customer service at Dsers.

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 29, 2023

Question on changing shipping rates. Knowledgeable and gave me good information.

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 29, 2023

HELPFUL SUPPORT , recommended app and served Raphael agent

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2023

Huge shoutout to Wendy for being an absolute star with online help! Super friendly and lightning-fast assistance. Made my day! Thanks a bunch, Wendy!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2023

Sandy was really, really good at helping me. Everything was done super well and fast.

Store

Heerox

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2023

Wendy helped me a lot and especially fast. This is how I imagine good customer service.

Store

Lebosa

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2023

wendy professionnemme. efficace et reponse rapide. merci wendy

Using app

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Total reviews

4

Average rating

5.0

Developer Reply

Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2023

Great support. Professional help and rapid response. I wouldn't do it without you Sandy!

Store

Calmies

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2023

Sandy me atendeu muito bem e com muita paciência para esclarecer minhas dúvidas!!!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2023

Sandy's helped me a lot today, with a very good and perfect information

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2023

Thank you so much to Wendy today. I was concerned about my account, and she patiently resolved everything for me. She is a true gem!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2023

Thank you for Wendy's help, she helped me with my question that we are not able to adjust the dsers....... Rating 10 for her 10 stars for her

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2023

I recently had an issue with my account and reached out to Dsers customer service for assistance. I was thoroughly impressed by the prompt and efficient service I received. A special thanks to Sandy, who was exceptionally helpful and patient throughout the process. Sandy's expertise and dedication to resolving my problem were truly commendable. It's rare to encounter such outstanding support, and I wanted to express my sincere appreciation for the excellent service provided.

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

5 / 5 Share

Nov. 29, 2023

Estava com uma duvida bem grande, pois um pedido não estava indo para a pagina de pagamento na aliexpress, com isso a atendente Rin identificou o que tinha de errado e conseguiu me ajudar, muito rápido por sinal. gostei bastante do atendimento dela Obrigado!

Store

VELLAR

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

5 / 5 Share

Nov. 29, 2023

I am very happy with the service provided by Wendy at Dsers. She was extremely helpful with my issue and I am grateful for all her help. Thank you!

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2023

Boa tarde! Venho deixar meu apreço pelo excelente atendimento do consultor Wendy. Muito atencioso, educado e demostração de conhecimento do solicitado. Parabéns pela Dsers pelo profissional. Agradeço o atendimento

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

5 / 5 Share

Nov. 29, 2023

Thank you Sandy for your help.

Using app

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Total reviews

205

Average rating

4.9

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team