All reviews

Rating Breakdown

  • 5
    99% (24,909 ratings)
  • 4
    1% (305 ratings)
  • 3
    0% (45 ratings)
  • 2
    0% (36 ratings)
  • 1
    1% (150 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

May 17, 2024

good and quick, they could have been more helpful and expanded more

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

May 15, 2024

todo bien

Using app

11 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

May 15, 2024

nice

Store

YanG

Using app

About 22 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

May 13, 2024

Customer service is very good, they are always right there for me when I need them and as a new user, I feel very supported. However it can take hours on chat to resolve things and spread through the week this has been very disruptive for my work. Today I spent over 4 hours on an error that has cost me in time and money which was due to their mixed information and lack of clarity. The 4 stars is simply for the issues and the time taken without compension. The customer service staff really do their best, finding resolutions and for making the experience somewhat more pleasant, they are 5 stars.

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

4 / 5 Share

May 7, 2024

a bit confusing at first but not bad

Using app

10 months

Total reviews

4

Average rating

4.5

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

May 7, 2024

great

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

May 4, 2024

good service and blanca is very helping out there .appriciate

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

May 2, 2024

Obrigada Vivian pelo suporte, foi de grande valia

Using app

9 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

April 23, 2024

Emma at was fantastic! Knowledgeable and friendly, she made resolving my issue a breeze.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

4 / 5 Share

April 23, 2024

Irena was very helpful helping me with linking my aliexpress account to my Dsers account! She helped me fulfill my order

Using app

21 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

4 / 5 Share

April 21, 2024

Gracias Rita, por tu gran ayuda, logre llegar donde deseaba saludos

Store

Tienda

Using app

9 days

Total reviews

7

Average rating

4.4

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

April 20, 2024

Big thanks for Colleen telling us that Aliexpress is banned in India and Indonesia. We didnt know this! Very helpful. 4 stars because app itself didnt tell us this information.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

4 / 5 Share

April 7, 2024

"Aimee" est la meilleure ! elle m'a guidé pas à pas jusqu'à ce que mon problème soit résolu.

Store

Ma boutique

Using app

3 months

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

April 1, 2024

The interface is a little confusing, not as good as oberlo used to be, but managed to speak to Lucy through facebook and she helps to guide me through the difficulties i was facing!

Store

Luvasmr

Using app

6 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team

4 / 5 Share

March 28, 2024

While DSers is a powerhouse, it has some reasons to be concerned about privacy. Twice now it asks me to relink my AliExpress account, it takes you to a screen that doesn’t look like AliExpress login screen, and both times I login and google says “Your password has been found on a data breach. Change it now!” So I changed it. I contacted them and said they got hacked but they said I did not. Then out of nowhere my Google Chrome browser disables their chrome extension for privacy concerns because it asks to read and edit all your browser data, which gives them total control over your browser and access to all your passwords. I’ve never had a breach with customer data, just with my passwords. I don’t know what is shady going on, but if there was something better out there that wasn’t so invasive, I’d switch but I’ve got over 200 products connected to it.

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

March 27, 2024

Just got the support I needed. Thanks Vivian!

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

March 27, 2024

A Selena me atendeu super bem parabéns, muito simpática

Using app

--

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

March 26, 2024

The support for this app is great! Blanca was able to help me quickly and understood me very well. I strongly suggest adding the ability to autocomplete orders in AliExpress as well as payments, if that were possible now I would have given 5 stars for the app. The support is worth 5 stars in my experience, thanks Blanca!

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

March 31, 2024

Tiffany, help me and guide me well ,solved my problem. Its a great support from Tiffany.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

March 20, 2024

Gostei muito do atendimento da Lucy

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team