DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
20,263
chart
#13
All reviews
Rating Breakdown
Nov. 29, 2023
Serry did my problem too easily, I was able to solve my problem in Dser and. He helped me in whit everything I needed with the product on my page
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Nov. 16, 2023
atendimento do Lucas torno meu problema mais fácil de se resolver
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Nov. 16, 2023
Atendimento excelente e certeiro com o problema que tive, em especial para Alicia que me ajudou no momento!!
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Nov. 14, 2023
service rapide et fiable
Hi, We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Nov. 14, 2023
Service Excellent de Neva chez DSers Avis : Je tiens à remercier Neva de DSers pour son assistance exceptionnelle. Son expertise et son dévouement ont considérablement amélioré mon expérience de dropshipping avec Shopify. Neva a répondu rapidement et efficacement à toutes mes questions, rendant le processus simple et agréable. Je recommande vivement ses services !
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 10, 2023
Still working out how to use it properly as my first order went wrong but i used the chat support and Wendy was fantastic in helping me figure out what went wrong. Only 4* for now but will update once i have successfully placed and received my first order. for now though, all is looking good!
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Nov. 6, 2023
Estou gostando muito de utilizar o DSERS tive umas duvidas mas chamei o time de suporte achei que ia demorar mas foi muito rápido a Olivia quem mi atendeu muito simpática fui muito bem recebido parabéns
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 4, 2023
Wendy was very quick in her response and was very helpful, would highly recommend!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 4, 2023
Man hat einen super support wenn man Hilfe benötigt . Neukunde aber finde es bis jetzt tip top
Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 26, 2023
some small hiccups with the first order but Lucas from their support team helped me through them! excited to continue testing this service. All signs looking good so far!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Oct. 26, 2023
I was very satisfied of the care I have got from Amity, and my issues got an answer quickly.
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 24, 2023
Been using the service for a few months now and everything is working as intended. Did have a minor issue with one of my accounts synching up my account id's but your staff member Sandy managed to get it sorted in less than five minutes for me even though I was beating my head against a wall for several hours! Looking forward to selling more of my stuff online and working with your staff in the future!
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 20, 2023
Excellent customer service from Lily... detailed information and very helpful. Thank for your patience Lily. God bless!!
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Oct. 20, 2023
I needed some help with my order a customer made in my store so I seeked help with DSers. The assistant Sylvia was happy to help me and took time to walk me through the process and helped me solve the problem. Kinda wished the english was better on their side as I didn't understand what she was trying to tell me once or twice. However we came to a solution at the end which is the most important.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 15, 2023
Dès qu'on est bloqué ils sont à notre disposition pour nous débloquer. Ma dernière expérience était avec Alice qui a été simple et efficace ! Merci Alice. Au plaisir !
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Oct. 9, 2023
The service is just great, even if you are a beginner you have a good support in your back, i had a live chat with Isla and she was being really helpful with my questions and concerns. Thank you!
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 3, 2023
I can connect my Shopify store to my Dsers account
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
Oct. 3, 2023
thanks to Arwen, he solved my problem. Quick to respond, and immediately fixed what I needed
Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team
Oct. 1, 2023
A EMPRESA DO CARTÃO DE CREDITO VISA SUSPEITOU DO PAGAMENTO, E BLOQUEOU O CARTÃO E O PAGAMENTO NO BANCO, E AGORA NÃO ESTOU CONEGUINDO EFETUAR O PAGAMENTO, COMO FAZER, ABRÍ AQUI VEIO O PAYPAL, QUANDO NÃO DEIO A FORMA DE INSERIR OS NUOMEROS DO CARÃO, VOLTEI AO PAYPAL, QUE SUGERIU ABRIR CONTA , SE FAZ NECESSÁRIO ABRIR CONTA O NO PAYPAL? PRA PAGAR O DSRS NA SHOPIFY?
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
Sept. 28, 2023
Despite being a member using the free version of Dsers I was grateful to find that the support are extremely helpful when it comes to any issues you may have , When I Contacted support I was quickly connected to Ralla who was happy to guide me through all of the questions and issues that I had and even Provided visual examples for things that were not easy to understand which was greatly appreciated especially for me as a visual learner Excellent support staff from my experience and Ralla deserves 5 stars . The only change I would make to give Dsers 5 stars would be a change to the imports pages user interface Currently the imports page only displays pricing in USD this adds extra steps for Store admins that do not sell to the usa Simple fix would be forcing the imports page to use the currency selected in the associated AliExpress account
Hi, We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers! DSers Team