DSers‑AliExpress Dropshipping
DSers AliExpress Dropshipping Tool
Rating
5.0
feedback
5,268
chart
#809
All reviews
Nov. 4, 2025
Cela fait 4 ans que j'utilise Dsers pour vendre mes produits, et je suis satisfaite du service . Aussi j'ai eu affaire à leur service support, via Messenger, c'est top : réactivité et qualité de suivi et de support fournis. merci a vous
Store
chat doux
Using app
Over 4 years
June 16, 2025
“Daryl was amazing!” He quickly solved my issue and explained everything in a way that actually made sense. Super helpful, patient, and easy to talk to. Really appreciate the support!
Hi, Thank you for your kind words! We’re so glad to hear that Daryl was able to guide you through DSers and make the process easier for you. Our team is always here to help! If you ever need further assistance, don’t hesitate to reach out again. DSers Team
June 6, 2025
I received great and speedy customer service from Zico at Dsers
Hi, Thank you for taking the time to leave a review! We're glad to hear that Zico was able to assist you quickly and effectively — our customer service team is always here to help with speed and professionalism. Don’t hesitate to contact us again if you need further support. DSers Team
March 28, 2025
Elora is very helpful, I'm putting 4 star because the app has some bugs and can have a more user friendly UI
Hi, Thank you for your feedback and for recognizing Elora’s helpfulness! We truly appreciate your suggestions regarding the app’s interface and bugs. Our team is always working to improve the user experience, and your input is valuable in that process. If you need any further assistance, feel free to reach out! DSers Team
March 20, 2025
Wendy was helpful in guiding me through DSers! She answered my questions clearly and made the process easier. Thank you, Wendy !!
Hi, Thank you for your kind words! We’re so glad to hear that Wendy was able to guide you through DSers and make the process easier for you. Our team is always here to help! If you ever need further assistance, don’t hesitate to reach out again. DSers Team
March 19, 2025
reponse rapide .
Hi, Thank you for your feedback! We’re glad to hear that you received a quick response. Our team is always here to assist you. If you ever need further support, feel free to reach out again. DSers Team
March 18, 2025
Getting to speak to the support team was a hell, who the fck uses messenger, however Wendy helped me solve my issue very well, fast and smooth, thank you!
Hi, Thank you for your feedback! We’re sorry to hear about any frustration in reaching our support team, but we’re glad that Wendy was able to assist you quickly and efficiently. Our team is always here to help and ensure a smooth experience for you. If you ever need further assistance, feel free to reach out again. DSers Team
May 14, 2025
I have some issue , but elura solve all that for me really the company lucky to have employer like this .. co opratining and good speaker
Hello! Thank you so much for sharing your positive experience! We're thrilled to hear that Teresa was able to help you and make your day better. Our team is dedicated to providing smooth and helpful service, and it's great to know that Teresa made a difference for you. If you ever need further assistance, don't hesitate to reach out! DSers Team
Dec. 2, 2024
4 stars for quite fast replies to my emails, but still loved the customer support being kind and very helpful. Would be better if there was a direct access to customer service from the app rather then have write an email.
Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team
Nov. 18, 2024
My Friend Chrissy, just helped me to solve a problem, Thank you very much. Without this help i couldn't go any further. Many Thanks.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Nov. 9, 2024
The customer support is really great. I had the pleasure of having Neva help me with an issue, and literally two minutes into the chat, she helped me figure it out!
Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team
Oct. 29, 2024
Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team
Sept. 24, 2024
The support team is patient and resourceful in helping you get the information you need.
Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team
Sept. 9, 2024
Wendy was a great help. Thank you DSers!
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
Aug. 4, 2024
"Tiffany" Thank you so much dear. You are really helpful & kind l really appreciate your immediate response & help. Many thanks to you dear.
Hello there! Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users. Cheers! Happy dropshipping with DSers! DSers Team
June 18, 2024
Aimee helped me today, and she was great. She gave me all the answers I needed to fix my problem. This app should have a way of saving a copy of the conversation.
Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team
June 14, 2024
o suporte é muito bom. falamos pelo aplicativo menssager e tive todas as questões respondidas. a única coisa que não achei bom foi o caso do aplicativo suportar a TEMU mas, ainda assim sermos impossibilitado de fazer o drop devido as politicas da temu em que possivelmente os nossos cliente receberam as embalagens com a logo da temu. nesse caso na minha opinião faz faz sentido ter a temu aqui. do resto tudo muto bom.
Hi, We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team