All reviews

Rating Breakdown

  • 5
    99% (30,087 ratings)
  • 4
    1% (355 ratings)
  • 3
    0% (49 ratings)
  • 2
    0% (37 ratings)
  • 1
    1% (167 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 18, 2024

My Friend Chrissy, just helped me to solve a problem, Thank you very much. Without this help i couldn't go any further. Many Thanks.

Using app

About 8 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Nov. 15, 2024

got answers to my question

Using app

About 20 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Nov. 9, 2024

Store

My Store

Using app

9 days

Developer Reply

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

4 / 5 Share

Nov. 9, 2024

The customer support is really great. I had the pleasure of having Neva help me with an issue, and literally two minutes into the chat, she helped me figure it out!

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Nov. 7, 2024

i had a great experience with krystal... she was really helpful.

Store

My Store

Using app

5 days

Developer Reply

Hi, Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Nov. 6, 2024

thank you so much for your precious time

Store

Allify

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Oct. 29, 2024

Great product though I hate the back and forth of fulfilling orders. Staff are always very supportive and are awake 24/7 and very helpful I recommend The developers should work on easier order fulfillments with notification sent to email or brought on screen etc

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

4 / 5 Share

Oct. 29, 2024

ALL OF MY ITEMS ARE SHOWING UP AS SOLD OUT ALREADY. PLEASE HELP ME FIX THIS INVENTORY ISSUE

Using app

1 day

Total reviews

2

Average rating

4.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Oct. 29, 2024

Store

chosly

Using app

25 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for your rating. Please feel free to share any thoughts you may have on how we can improve. We are always happy to hear new suggestions, Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial DSers team

4 / 5 Share

Oct. 26, 2024

chrissy gave me a informative data.I recommend her and appriate her

Using app

9 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Oct. 24, 2024

The staff is very supportive, and Villanelle has been excellent in helping me identify and clearly answer all of my questions. However, the integration with Tmall is not yet fully developed, which means dropshippers cannot directly contact Tmall suppliers—something I find a bit inconvenient

Using app

27 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Oct. 21, 2024

bom atendimento, rápido e objetivo! Gosto assim, sem enrolações

Store

HAVIVAH

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Oct. 18, 2024

So far so good. Support go above and beyond when it came to help so that is a huge plus!

Store

Lustre

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Oct. 16, 2024

why am i paying $499.90 USD every days?

Using app

19 days

Total reviews

6

Average rating

4.8

Developer Reply

Hi, We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Oct. 14, 2024

Following up on a sale status. Once I received the correct information for assistance. Chrissy from DSers Support Team, was able to answer my questions and provided information that was needed. Thanks Chrissy

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Oct. 12, 2024

Lina was really helpful when attending to any concerns I had. She was also very prompt and clear when emailing her.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Sept. 29, 2024

The app is not extremely complicated to work with however there are things to know and that is where Dsers customer service excels....If you have questions they get answered quickly in live chat sessions. I recommend using this app.

Using app

27 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there! Thank you for your high quality review We make it a point to be known for dropshipping tool & 24/7 customer service. We're happy to see our support team could help all of problems you met with DSers in time Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there DSers team

4 / 5 Share

Sept. 24, 2024

The support team is patient and resourceful in helping you get the information you need.

Using app

12 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Sept. 19, 2024

I'm appreciate, It's first time to make Aliexpress ,DSers account and i had issues with connecting and requested for help support ,then i received the greet service support to help me with my account.

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers! DSers Team

4 / 5 Share

Sept. 9, 2024

I contacted customer service via Messenger. A service representative named Rfimp answered very quickly and solved the problem to my satisfaction

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi, We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers! DSers Team