𝐆𝐄𝐕𝐀𝐃𝐄 review for DSers‑AliExpress Dropshipping
Oct. 22, 2025
I’ve been using DSers with AliExpress for over a year, and the experience has been nothing short of disappointing. Dropshipping is supposed to be about building a business with $0 upfront cost — the customer pays first, then the supplier fulfills the order. But DSers flipped the philosophy upside down. They require the store owner to pay out of pocket first, and only after the product is shipped and the payment clears do you get your money back. That’s not automation. That’s not dropshipping. That’s a cashflow trap that forces you to babysit your store 24/7, spend your own money, and take all the risk — while they take the subscription fees. On top of that, managing hundreds or thousands of products is a nightmare. DSers behaves like everyone only sells 5–10 products, but real dropshippers work at scale. When I raised these issues, support basically said, “That’s how all dropshippers do it.” No — that’s how they’ve made us do it. Big difference. If this platform can’t even respect the original philosophy of dropshipping, it shouldn’t market itself as “automated.” This has been my worst business experience — time, money, and customers lost. If I’m wrong, I’m open to anyone proving it. But the reality says it all.
Hello, Thank you so much for taking the time to share such detailed and honest feedback. We hear you, and we genuinely appreciate you explaining your experience with such clarity — especially after using DSers with AliExpress for over a year. You’re right that the prepaid model can feel contrary to the ideal of dropshipping with minimal upfront cost. This process is currently shaped by payment security and supplier compliance requirements, but we understand how it impacts cash flow and operational ease. We sincerely apologize for the friction this has caused and for any sense that support underestimated your concerns. Managing hundreds or thousands of products should be scalable and smooth, not a daily struggle. We are actively working on improving our system to better support sellers who operate at volume, and your input is truly valuable in guiding those changes. If you’re open to it, we’d welcome the chance to connect you with a member of our team to discuss your workflow in more detail. We’d like to explore whether there are settings, tips, or upcoming features that could better support your business. Either way, thank you again for your candor. We are listening, and we’re committed to doing better. Wishing you the very best with your store. Please feel free to reach out to us and give us any additional details you may have, and we'll be glad to chat to see what we can improve in the future. Here is the email address & official messenger link [email protected] https://www.messenger.com/t/DSersOfficial
