Shokt review for DSers‑AliExpress Dropshipping
Dec. 12, 2022
Pretty decent app - does a pretty good job importing product and adding them to your store. Too bad the checkout flow breaks b/c the product won't import Ali's shipping costs. According to DSers Support, you're expected to do that manually, I guess, for every country you ship to times every product you offer. Wow, right? I totally don't need more manual work so that's not even remotely going to happen. Support (DSers) suggested I factor in the shipping costs into the product costs. Hmm... I got a $3 product that can sell for about $20 but has a $14 shipping cost that leaves me with...hmm... $3! Wow! My store doesn't mask shipping behind prices trying to hustle the customer with "free shipping" as I personally consider that to be a dishonest and loathsomely creepy practice that disrespects customers. I also despise the fact that support chat is only available with fb messenger - kiss your PII good bye - completely not necessary considering how many viable chat apps are floating around. Terrible experience once I reached support. Uninstalled.
Hi there, Thank you for your review, all feedback is important to us and we’re sorry to hear that. You may understand that every solution has its limitation, and while this is in our plan to potentially add this in the future, we hope that you can give us some suggestions on how to improve. Please drop our customer services team a message via on any below methods Here is the email address & official messenger link of DSers customer service [email protected] https://www.messenger.com/t/DSersOfficial DSers Team
