All reviews

Rating Breakdown

  • 5
    65% (13 ratings)
  • 4
    5% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    20% (4 ratings)
  • 1
    10% (2 ratings)
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5 / 5 Share

Jan. 26, 2024

This app is great! I sell personalized laser engraved tumblers in a much of different colors. Each color has its own SKU, and each SKU is used across a large number of product listings. This app lets me accurately control the inventory so I can keep track of how much product I have in stock. I tried several different inventory control apps before I settled on the one. The price is right an the support is great!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

Simple lifesaving app. Makes managing duplicated sku products much easier. The best things about this app is product synchronisation, so if inventory of duplicated sku product changes, the app on other products with the same sku make changes too!

Using app

16 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience and look forward to working with you!

5 / 5 Share

Oct. 16, 2023

Such a lifesaver!!! I had a small hiccup in getting it to work and they were amazingly helpful and responsive, very quickly. Now it works like a charm and is exactly what I needed for my listings to function perfectly.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

5 / 5 Share

Dec. 12, 2022

We had a feature request for the app to be able to export a CSV of all inventory to help us get an overview of our stock levels. The team got to work on it and added the feature for us with a quick turnaround. We're very thankful and glad to be working with Duplicate SKU.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

We’d just like to thank you for taking the time to write this review. We try really hard to provide a good app experience and are really happy to hear that you like it!

2 / 5 Share

Nov. 15, 2022

Hi, I m trying to add this app to my store it says server ERROR 500 Can you help me? it's a bit frustrating

Using app

1 minute

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for trying out the app in the first place. We own up to the glitch that affected new user installs. It got promptly fixed in a few hours by our tech team. If you consider giving the app a second try we guarantee a smooth installation and perfect sync.

5 / 5 Share

Oct. 18, 2022

Works great! -Here are 87 more characters to reach the 100 character minimum for review submission.

Using app

About 2 years

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for the awesome! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

5 / 5 Share

Oct. 14, 2022

This has worked well for us in our case. We use this app to sync inventory between retail and wholesale products.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5 star review. It means a lot to us. Wish you good luck!

5 / 5 Share

Aug. 29, 2022

It syncs my products with the same SKU perfectly. I also like how I can edit my stock mannually per SKU code in the app, and don't have to edit the stock on 3 different places on the website. If you're looking for an app that syncs the stock of products with the same SKU code, I would defenitely recommend this app!

Using app

About 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the most amazing review. We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

5 / 5 Share

June 23, 2022

Brilliant app, we use it to make sure that embossed options and duplicate products (so that we can show different colours on the front end of the shop) keep up to date. We had a small issue with POS orders not syncing stock and they sorted it instantly! Thanks

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.

2 / 5 Share

June 16, 2022

Very pricy for the service. Not really satisfied. I will look for other solutions in the next future.

Store

Revelmy

Using app

8 months

Total reviews

6

Average rating

4.5

Developer Reply

We appreciate your honest review of the app. Our plans start with is $5 per month. This is ~ $0.17 per day. With this, we monitor the store 24x7 for syncing unlimited duplicate items. The charges help us run the servers and pay the salaries. Hope you understand. We are a small and a hardworking team focused to help online merchants be more productive.

5 / 5 Share

May 20, 2022

I had been looking for an affordable option to do this. I was doing it manually but made a lot of mistakes, and it was taking so much time. I just try this app and I am so happy with how easy and fast it is. I will have to update most of my inventory to fix my previous mistakes but is a relief of how simple it is now. Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. And we really appreciate you taking the time to share your feedback!

5 / 5 Share

April 14, 2022

It does exactly what it says: it syncs inventory levels between product listings based on SKU. We are a brick & mortar first store and we have agreements with some of our suppliers to maintain different pricing online vs. in-store. To do this, we create one listing for the Online Shop channel and another for the POS channel with the same SKU. When an item is sold in person, Duplicate SKU Sync works its magic and updates the quantity of the other listing. We don't have multiple different products using the same SKU (our in-person and online listings have a 1-to-1 SKU match) and we give each variant of the product a different SKU, so we haven't run into any of the issues that other users are having.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such a good review. Most people don't bother to leave reviews about positive experiences because they are unincentivized. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day!

4 / 5 Share

Feb. 10, 2022

It's a good app, some occasional loading issues, would be great if it could store the SKU's so i don't have to type them in everytime when i need to update. Otherwise for where my business is at the moment, it suits my needs.

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 2, 2021

The app works great and it's saving our lives. It has some little improvements to be done, but the developers are very fast on replies and they want to improve the app by our needs, which I'm sure will be others needs as well. So far I'm very satisfied choosing Duplicate SKU.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

2 / 5 Share

Oct. 30, 2021

I really needed an app that did exactly what this app offers, or at least described to offer. I make custom acrylics of different designs but essentially all using the same base material. I have multiple designs using the same sku. Before going live I tested the app and it seemed to work. Now that my shop has gone live the syncing won't work at all. I still have to manually edit the inventories now. I contacted support and I'm hoping to get a reply soon because I can't keep watch over my shop for hours. Once they get back to me I hope they can fix this or else I'm gonna need to find another solution.

Using app

6 days

Total reviews

1

Average rating

2.0

Developer Reply

We appreciate you taking the time to review our app. Sincere apologies for having a less than perfect experience with the app. There was a glitch in the app that prevented items having over 40 duplicate SKUs from being synced correctly. We have fixed that problem and the items will now sync correctly. Due to the weekend holidays there was delay in getting this done. Let us know in case you have any further issues. We're always happy to help.

5 / 5 Share

Feb. 28, 2021

The app does exactly what its named after. Its a lifesaver if you have same SKU variants and want to keep the stock in sync. Its simple, no-fuss and automatic. Have been using it for a few days now - its well worth the money.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!

2 / 5 Share

Feb. 22, 2021

Could have been a fantastic app, but the quantities are only adjusted when you sell an item. I needed all SKUs to be updated when 1 SKU's level changes (if it is sold or not) When will the next update be, that will fix this issue ?

Using app

32 minutes

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for your review. The ability to sync all inventory level changes, is already in our development pipeline. It is scheduled to be released in the next app update. --- We are targeting the release for the end of March. It requires significant testing for all edge case scenarios as syncing accurate inventory levels is a very critical business function for any ecommerce store.

1 / 5 Share

Feb. 15, 2021

I should have taken those reviews seriously, I usually like giving businesses a chance, but this app is doing exactly the opposite of what it is supposed to be doing. I am amazed, because its called Same SKU Sync, which means if 1 product has 3 same skue it will sync them together, this isnt doing this at all and when support responded to my issues they said "its because 3 products have the SAME SKU, this is why it will not SYNC" LMAO? are you seriously just taking our information to sell it abroad? I mean if your app says something and does the opposite, so what is your motive? Will be reporting this app to shopify to take action.

Using app

6 days

Total reviews

16

Average rating

3.0

Developer Reply

This is a completely unfair review from the folks at rpmmotorsport.net. The app is designed to sync duplicate SKUs and it works. We are processing hundreds of orders each day and syncing thousands of products. Here is, however, one condition when the app does not sync the SKUs automatically, but instead notifies the merchant for manual verification. This is clearly outlined in our documentation here - http://bit.ly/3qpJ9rs - and we are working towards covering this limitation as well. We tried to explain this via emails but they accuse us of selling information to others. It is a complete baseless accusation. Hope people reading this review are not misguided.

1 / 5 Share

Feb. 12, 2021

The app is having issues. The sync does not work. I have made multiple purchases to test the feature and it does not adjust/sync the quantity correctly.

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

We appreciate you taking the time to review our app. Sincere apologies for having a less than perfect experience with the app. We checked your account and all the duplicates were synced correctly. We even emailed you the screenshot of the synced inventory levels - but havent heard back in 3 days. You may reply back to our support tickets and we will be happy to resolve all your queries.

5 / 5 Share

Feb. 4, 2021

We love using this app, it has made our life easier. Our store has multiple variants sharing the same SKUs. This is because those variants are the same physical item. Each time there is an order we had to manually look for all the same SKU variants and update quantity. This app works like magic syncing the same variants and we dont have to lift a finger. Its awesome.

Store

Farmsy

Using app

11 days

Total reviews

1

Average rating

5.0