Vintagepillowsstore review for Duplify ‑ Duplicate Your Store
June 11, 2019
I tried this app to duplicate one store to another new one. These problems occured until now : They didnt export my products(They are saying you cant export over 3000 product)And no way select specific collection.WASTE OF MONEY!! CUSTOMER SUPPORT TERRIBLE
In our app description, and also through the export setup, we clearly state that the option to export products is limited to stores with less than 3000 products. Moreover those alerts this customer decided to keep with the export process and exported his pages, blog posts and themes, being alerted that he was going to be charged $15 for that. After exporting those elements, we got him complaining by mail that the products were not exported. We replied in a matter of hours explaining what we just said, and the customer threatened us to write a bad review if he didn't get a refund. We refunded the $15 as we have no issue to provide refunds if the customer is not satisfaied. But still, we got the bad review. 🤷♂️
Duplify - The easiest way to duplicate your Shopify store