Reluxe Vintage review for Duplify ‑ Duplicate Your Store
Oct. 25, 2022
I would strongly recommend reaching out to the developers for instructions before using this app because the provided instructions & video are unclear and caused me many issues in my store. The developer did quickly reach out to me about these issues and was very kind and offered his assistance to resolve these issues and also refunded what I paid for the app which was nice. He also stated that he has made changes to the app to try to prevent these issues from happening to another user, so hopefully that is the case. I ended up deleting the app and just exporting my products (via shopify, just click "export" at the top of your products) then importing them into the new store which was so simple. I only needed to export my products but I'm sure if you needed to duplicate other data from your store then this app might be better for your needs. Just be sure to reach out to the developers for assistance!
Hi, this is Guille, CEO from Duplify. We want to apologize for any issue our app could have created. We are working to clarify what happened here. We've reached you in a private message, and we will work it from there. And just to be clear, our app is used daily by many store owners without any issues. Still, problems can happen, and this might be one of those cases. On a first look, we can see your export end up being set up with the same store for both the source and destination stores, and that provably was the problem. Our app has mechanisms to prevent that, but somehow you end up in that situation. We are working right now to clarify it, and fix it if needed. Thanks. UPDATE. We found out there was a way to set the same store for both the source and destination store, and that's what end up happening here. Now we have fixed that loophole, so this shouldn't happen again. We have been in contact with the team at Reluxe Vintage, offering our help to delete the duplicated products.
Duplify - The easiest way to duplicate your Shopify store