Duplify ‑ Duplicate & Backup

I rely on user reviews when selecting apps, hence I feel I must write this review. The rating is for the app performance and not the customer service. Our complaint was handled quickly and we have been fully refunded, however there was little admittance of the fact that the app doesn't work. Unfortunately the app has caused no end of issues. In past we have used another app to duplicate site to new regional sites and have never had any issues with data, pages, products, variants, links and images transferring across, however for some reason my IT chose this app this time round and each day we discover new issues. We expected to duplicate the site and then maybe spend a couple of hours changing certain information to reflect the region we were marketing in. Its been almost 4 days, and as we think we have sorted one problem, another one crops up. Firstly it didn't copy all the collections, so we re-created the two missing ones - no big deal, then we realized links had not updated and were re-directing back to the old site, which meant a few hours going though every page to update the links, then we noticed a product was missing, so again we put it on the to do list to create with all its variants, UPC codes, and images, then earlier today I was informed some variants inside products which had transferred were missing. This means we have to check into every product and see which variants are missing. Getting really frustrated, we deleted the whole product file and re-exported via csv from old site to new site. I admit our mistake here in that we deleted before we imported, which meant the images associated with the products were no longer in the file, and so the import had to have the image links removed from the csv. I have a lovely job now of adding every image back in, and as we have many images per each product, its going to be a long evening. The non performance on this app means we have incurred days of work and frustration, so the refund is actually meaningless as this app should not be on the Shopify app store in the first place, as it doesn't perform and causes so many issues, which when you are looking at a new website is the last thing you need. I can only imagine the positive reviews so far have been for simple sites without much in the way of links, collections or product variants.

Great App - duplicated our UK store to sell into the Australian Market. Saved me HOURS of work. Thank you - great app, hope to use again!

Perfect app. I duplicated all of my store. Don't forget to check "What Duplicate Can't Copy" section. Your logo, slide show photos etc cant be duplicated, but these are easy to arrange. Most important, app duplicates the theme and the codes I changed on the theme. Thanks.

We used this app to copy products from multiple existing sub niche stores over to one master store and it worked like a charm! We have a LOT of products so this saved me literally about 2 weeks in manual labour adding descriptions, images, variants, SKU's etc! Thanks :)

I used the app to copy my store. Everything went very well , saved me hours of work. Worth every cent. The customers service was very helpful, replied to my email very quickly

Wow - excellent app. Duplicated my store in maybe 15-20 minutes and for very little money. Saved me 3+ days of works or hundreds of dollars of outsourcing. Highly recommend if you have multiple, country-specific webstores.

I am still waiting for support to get back to me. It has been about 4 weeks . Waiting waiting waiting

Great app, great support. I had a problem that shop metafields would be overwritten on destination store. Guille from the support helped me very quickly and I got the issue fixed

Great app! It makes it really easy and fast to duplicate an online store. I recommend it!

Great app, did exactly what it said it would. The pricing is pretty fair and also the support when I had a follow up question was great.

Had an initial miscommunication with the support team due to an unreceived e-mail. However they managed to reach out to me and fix the situation. The app is very easy to use and works very well (only imported Products + Collections).

I used this app to duplicate my theme, collections, products, etc. to another account and it did so more or less to perfection. There was an issue exporting my theme because it surpassed Shopify's 20MB limit over their API but before I could even write to their team to notify them of the issue, they had already emailed me to let me know they were aware of the problem and would export it manually. After a few minutes they notified me it was done and after checking my theme was installed perfectly. Stellar customer service and very well-working product. Would totally recommend.

The app did 95% within a few minutes. There was an issue apparently, but it was immediately solved by the developer, without any involvement from our side - not even an email - I wouldn't have noticed it if it weren't for an automatic email from Shopify. I only needed to add the menus and everything works perfect!

Does exactly as advertised, will copy over data but not site settings. The process for around 180 products and 30 collections took around 30 mins. For the price it's really worth it, nice to have to pay monthly for an app for once!

Very helpful app and helpful team. It save us big time. Highly recommended. It does what it says. Thanks heaps for the help. Cheers

Very effective and useful app, especialy if you have two, identical Shopify shops and need to copy one from the other. I worked with a few other apps and they eiher did not work or, worse yet, scrambled our store. This app not only works well and eaasily but does not interfere with your existing store's code. Great customer support, too. Will respond at all hours and over the weekend and will go out of their way to troubleshoot and help as needed. I would definitely recomend this over

AWESOME APP! We all knew that it was an incredible headache but with this incredible app it was a matter of 10 minutes. It work exactly as demonstrated and you literally install the app, sit back and watch it all happening in front of you! Guys, I contacted Shopify support to notify them of this incredible handy app! Well done and I will definitely use this on all my future stores we have to duplicate! I would have easily paid $50 for it!

Please note, that your orders and customers are not part of the default settings. If you miss those there is no other way to import previous order data so you have to start all over again by creating a second shop. I have a "baby" store. Less than 200 orders. It took several hours to copy and the "Lifetime Spent" and "Average Order" for the Customers isn't copied over so therefore it's pretty much useless to me. They also nag you consistently to change your review. You gain a second star guys because they acutally answer their email. If you just want the copy over products, theme, collections over to a different shop, this is your app. If you want to acutal have useable duplicated order data well - better luck trying a paid app which is my next stop. All I wanted was to change the login myshopify.com domain for my shop and have EVERYTHING else stay the same. Shopify won't let you change it so I wasted hours of my life waiting for this.

If nothing else, this app is worth using simply for it's ability to copy over conditional collections, a feature which has long been needed but which Shopify as yet have not created. While for the most part the features missing from this app are due to lack of API support from Shopify, there are some things which I would like to see improved: - Auto-copying of: - Themes - Naivgation Menus - Shipping & other account info - Ability to specify the duplicate store name - Better info during the copy process (how far through each step is, reasons for delays such as process queuing etc) - Clearer completion info That said, I am impressed by the support from the developers; the quick response times and the willingness to listen and take on board suggestions are a big plus in my view. Overall, the app saved me a heap of time and while there are some issues to be resolved, I am sure that Small Victories will continue to improve the app going forward.