All reviews

Rating Breakdown

  • 5
    89% (96 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    6% (6 ratings)

Reviews with Text

  • 88% (94)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2020

Fantastic App. Was exactly what we were looking for and at a fraction of the price of apps that were similar. Highly recommend!

Store

GO GIRL

Using app

About 3 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

March 27, 2020

I needed to transfer my products, pages and collections in a timely manner to a completely separate new wholesale site. I am really happy with the ease of use for this app and the results were flawless. Thank you .

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

That's awesome, very happy you found Duplicate and we were able to help! Thank you for writing a review :)

5 / 5 Share

Feb. 12, 2020

Super easy process that made the process of moving over a custom theme, collection templates, and products seamless.

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

That's the point of our app: make your life easier!

5 / 5 Share

June 21, 2025

I used this app to duplicate my store a few days ago and it worked perfectly fine. Everything moved over. I am not sure why persons are having issues with this app‍ i would recommend that you duplicate over night or outside working hours, depending on the size of your store it may take some time. Please follow the instructions and you will be fine!!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for writing this review, we're so happy to hear that!

1 / 5 Share

Feb. 5, 2020

I rely on user reviews when selecting apps, hence I feel I must write this review. The rating is for the app performance and not the customer service. Our complaint was handled quickly and we have been fully refunded, however there was little admittance of the fact that the app doesn't work. Unfortunately the app has caused no end of issues. In past we have used another app to duplicate site to new regional sites and have never had any issues with data, pages, products, variants, links and images transferring across, however for some reason my IT chose this app this time round and each day we discover new issues. We expected to duplicate the site and then maybe spend a couple of hours changing certain information to reflect the region we were marketing in. Its been almost 4 days, and as we think we have sorted one problem, another one crops up. Firstly it didn't copy all the collections, so we re-created the two missing ones - no big deal, then we realized links had not updated and were re-directing back to the old site, which meant a few hours going though every page to update the links, then we noticed a product was missing, so again we put it on the to do list to create with all its variants, UPC codes, and images, then earlier today I was informed some variants inside products which had transferred were missing. This means we have to check into every product and see which variants are missing. Getting really frustrated, we deleted the whole product file and re-exported via csv from old site to new site. I admit our mistake here in that we deleted before we imported, which meant the images associated with the products were no longer in the file, and so the import had to have the image links removed from the csv. I have a lovely job now of adding every image back in, and as we have many images per each product, its going to be a long evening. The non performance on this app means we have incurred days of work and frustration, so the refund is actually meaningless as this app should not be on the Shopify app store in the first place, as it doesn't perform and causes so many issues, which when you are looking at a new website is the last thing you need. I can only imagine the positive reviews so far have been for simple sites without much in the way of links, collections or product variants.

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

We are sorry about your bad experience using our app. When we saw your first email, we offered you the option to check what had gone wrong with the export and try to export it again. But as you already had developers working on it and fixing some of those issues, we both agreed on just providing you a refund. In any case, we understand your frustration and the time you needed to fix those issues. We are investigating what might have gone wrong with the export and made our app to miss those two collections and some of your product variants. Our app proceeds a good amount of exports every day and noramally without any issue, so it could have been something as simple as the server temporary failing or Shopify's API having issues. But again, we understand your frustration and will try to improve our service so those cases doesn't repeat again.

5 / 5 Share

Jan. 29, 2020

Super! saved hrs and more capable than any other Duplication app we've looked at, very simple to use!

Using app

About 2 hours

Total reviews

9

Average rating

4.2

5 / 5 Share

Sept. 9, 2019

Very good app. You save a lot of time and can concentrate on other things. Problem-free duplication possible. Very good, fast and pragmatic support. Recommended. tiergourmet.ch

Using app

2 days

Total reviews

6

Average rating

4.3

5 / 5 Share

July 22, 2019

Great App - duplicated our UK store to sell into the Australian Market. Saved me HOURS of work. Thank you - great app, hope to use again!

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 12, 2019

Perfect app. I duplicated all of my store. Don't forget to check "What Duplicate Can't Copy" section. Your logo, slide show photos etc cant be duplicated, but these are easy to arrange. Most important, app duplicates the theme and the codes I changed on the theme. Thanks.

Using app

40 minutes

Total reviews

5

Average rating

5.0

1 / 5 Share

June 11, 2019

I tried this app to duplicate one store to another new one. These problems occured until now : They didnt export my products(They are saying you cant export over 3000 product)And no way select specific collection.WASTE OF MONEY!! CUSTOMER SUPPORT TERRIBLE

Using app

About 1 hour

Total reviews

24

Average rating

2.6

Developer Reply

In our app description, and also through the export setup, we clearly state that the option to export products is limited to stores with less than 3000 products. Moreover those alerts this customer decided to keep with the export process and exported his pages, blog posts and themes, being alerted that he was going to be charged $15 for that. After exporting those elements, we got him complaining by mail that the products were not exported. We replied in a matter of hours explaining what we just said, and the customer threatened us to write a bad review if he didn't get a refund. We refunded the $15 as we have no issue to provide refunds if the customer is not satisfaied. But still, we got the bad review. 🤷‍♂️

5 / 5 Share

April 29, 2019

We used this app to copy products from multiple existing sub niche stores over to one master store and it worked like a charm! We have a LOT of products so this saved me literally about 2 weeks in manual labour adding descriptions, images, variants, SKU's etc! Thanks :)

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2019

I used the app to copy my store. Everything went very well , saved me hours of work. Worth every cent. The customers service was very helpful, replied to my email very quickly

Using app

About 1 month

Total reviews

4

Average rating

4.5

1 / 5 Share

Feb. 13, 2019

I am still waiting for support to get back to me. It has been about 4 weeks . Waiting waiting waiting

Using app

21 days

Total reviews

1

Average rating

1.0

Developer Reply

We have been trying to reach this store owner for several weeks through their store email, Facebook Messager and even Instagram. But we are not getting any response. I can understand the frustation of the situation, but we honestly don't know what else we can do. Please if you see this reply, try to reach us at [email protected] (.co, not .com). Thanks.

5 / 5 Share

Jan. 17, 2019

Great app, great support. I had a problem that shop metafields would be overwritten on destination store. Guille from the support helped me very quickly and I got the issue fixed

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2018

Great app! It makes it really easy and fast to duplicate an online store. I recommend it!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2018

Great app, did exactly what it said it would. The pricing is pretty fair and also the support when I had a follow up question was great.

Store

NIKIN

Using app

13 days

Total reviews

8

Average rating

5.0

5 / 5 Share

July 12, 2018

Nice APP! It works well on my store. Highly recommend it !!!

Using app

About 10 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2018

Had an initial miscommunication with the support team due to an unreceived e-mail. However they managed to reach out to me and fix the situation. The app is very easy to use and works very well (only imported Products + Collections).

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2018

I used this app to duplicate my theme, collections, products, etc. to another account and it did so more or less to perfection. There was an issue exporting my theme because it surpassed Shopify's 20MB limit over their API but before I could even write to their team to notify them of the issue, they had already emailed me to let me know they were aware of the problem and would export it manually. After a few minutes they notified me it was done and after checking my theme was installed perfectly. Stellar customer service and very well-working product. Would totally recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2018

The app did 95% within a few minutes. There was an issue apparently, but it was immediately solved by the developer, without any involvement from our side - not even an email - I wouldn't have noticed it if it weren't for an automatic email from Shopify. I only needed to add the menus and everything works perfect!

Using app

3 days

Total reviews

1

Average rating

5.0