Duplify ‑ Duplicate Your Store
Duplify - The easiest way to duplicate your Shopify store
Rating
4.7
feedback
116
chart
#64
All reviews
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July 5, 2020
Two hours have passed, and it has not yet reached 1%. The speed is too slow. Let me rating it first. 12 hours passed, copy to 27%,So slowly. please refund my money... 526 item then stop run. not No growth
Hi, we wrote you back, and we are not sure if you are getting our emails. We were checking your export, and you are right: your export is taking a long time to complete. When we checked it was at 500 out of 1529 products exported. The reason why it's taking so long is because for each product your store has an average of 98 product variants. That's far beyond the amount of product variants a regular Shopify store has. Considering for each variant the app makes 3 API calls to export all the information (stock, related picture and to save the variant), that means: 1,529 products x 98 variants/product x 3 API calls/variant = around 449,526 API calls. Shopify API has a limit of 2 calls/second. That's why, after half a day, just 500 products have been exported. Normally that's not the case as the average store, with around 2-8 product variants, takes around 10 minutes to complete the export. As you requested us to refund you, we just did it. We are sorry our app didn't work as you expected, we work everyday to improve the app and as we said, we also have that Shopify's API rate limitation. Hopefully this clarifies the situation. Please don't hesitate to contact us at [email protected] if you have any questions.
June 28, 2020
Works as expected, everything was duplicated seamlessly. Great app, I can recommend it, fair pricing!
June 23, 2020
This app was incredibly useful. Oh my gosh. Very easy to use, seamless. I absolutely would recommend it. Didn't crash my site or anything weird, as other reviews mentioned. Proceed with peace of mind!
June 23, 2020
Crashed my store. Stay away unless you want to rebuild your store from scratch. I am so disappointed. Update: Your response is none sense. You should work on your app instead of making up stuff. I understand that you're a small business like you said. But my store is a lot smaller than yours. The theme damage cost me a lot of pain. that's why I took the time to reply. Have a good day!
Hi, we are sorry to hear that. Our app is used daily by many store owners without any issue. We are checking your export and everything seems correct, could you please write us at [email protected] with some more details? Thanks. UPDATE: We talk with the store owner, and we found there was an issue with the exported theme files. Those theme files were missing third-party apps that were not installed at the detination store. Missing those apps, the exported theme's code (same code as the one in the original store) was throwing some errors and it was preventing the store to work properly. That was all. Products and collections were exported without any issue, and all the theme files were also correctly exported.
May 18, 2020
This app worked exactly as described and likely saved us many, many hours of tedious migration. The directions were detailed and clear, it took just a few minutes to set up, and the full migration was complete within 25 minutes. Definitely recommend this if you're looking to duplicate your shop.
Wow, we're flattered! Thank you the review, it really helps and is appreciated by our whole team. :)
April 21, 2020
Great customer service and app. We had a slight issue on our first try but developer resolved quickly and all went OK after. Saved us loads of time trying to copy our store manually - would definitely recommend.
That's great to hear! Thank you for writing a review, we really appreciate it.
April 15, 2020
Excellent app from these guys. Worked really well, should save me hours developing my new store. 10/10
Thanks for that 10/10. :)
April 15, 2020
Fantastic App. Was exactly what we were looking for and at a fraction of the price of apps that were similar. Highly recommend!
March 27, 2020
I needed to transfer my products, pages and collections in a timely manner to a completely separate new wholesale site. I am really happy with the ease of use for this app and the results were flawless. Thank you .
That's awesome, very happy you found Duplicate and we were able to help! Thank you for writing a review :)
March 5, 2020
Awesome app and cheaper than the others. I had a little issue but it comes with super excellent support!!!
Glad to hear that! Thanks for using our app! :)
Feb. 12, 2020
Super easy process that made the process of moving over a custom theme, collection templates, and products seamless.
That's the point of our app: make your life easier!
Feb. 10, 2020
I used this app to duplicate my store a few days ago and it worked perfectly fine. Everything moved over. I am not sure why persons are having issues with this app♀️ i would recommend that you duplicate over night or outside working hours, depending on the size of your store it may take some time. Please follow the instructions and you will be fine!!
Thanks for writing this review, we're so happy to hear that!
Feb. 5, 2020
I rely on user reviews when selecting apps, hence I feel I must write this review. The rating is for the app performance and not the customer service. Our complaint was handled quickly and we have been fully refunded, however there was little admittance of the fact that the app doesn't work. Unfortunately the app has caused no end of issues. In past we have used another app to duplicate site to new regional sites and have never had any issues with data, pages, products, variants, links and images transferring across, however for some reason my IT chose this app this time round and each day we discover new issues. We expected to duplicate the site and then maybe spend a couple of hours changing certain information to reflect the region we were marketing in. Its been almost 4 days, and as we think we have sorted one problem, another one crops up. Firstly it didn't copy all the collections, so we re-created the two missing ones - no big deal, then we realized links had not updated and were re-directing back to the old site, which meant a few hours going though every page to update the links, then we noticed a product was missing, so again we put it on the to do list to create with all its variants, UPC codes, and images, then earlier today I was informed some variants inside products which had transferred were missing. This means we have to check into every product and see which variants are missing. Getting really frustrated, we deleted the whole product file and re-exported via csv from old site to new site. I admit our mistake here in that we deleted before we imported, which meant the images associated with the products were no longer in the file, and so the import had to have the image links removed from the csv. I have a lovely job now of adding every image back in, and as we have many images per each product, its going to be a long evening. The non performance on this app means we have incurred days of work and frustration, so the refund is actually meaningless as this app should not be on the Shopify app store in the first place, as it doesn't perform and causes so many issues, which when you are looking at a new website is the last thing you need. I can only imagine the positive reviews so far have been for simple sites without much in the way of links, collections or product variants.
We are sorry about your bad experience using our app. When we saw your first email, we offered you the option to check what had gone wrong with the export and try to export it again. But as you already had developers working on it and fixing some of those issues, we both agreed on just providing you a refund. In any case, we understand your frustration and the time you needed to fix those issues. We are investigating what might have gone wrong with the export and made our app to miss those two collections and some of your product variants. Our app proceeds a good amount of exports every day and noramally without any issue, so it could have been something as simple as the server temporary failing or Shopify's API having issues. But again, we understand your frustration and will try to improve our service so those cases doesn't repeat again.
Jan. 29, 2020
Super! saved hrs and more capable than any other Duplication app we've looked at, very simple to use!
Sept. 9, 2019
Very good app. You save a lot of time and can concentrate on other things. Problem-free duplication possible. Very good, fast and pragmatic support. Recommended. tiergourmet.ch
July 22, 2019
Great App - duplicated our UK store to sell into the Australian Market. Saved me HOURS of work. Thank you - great app, hope to use again!
June 12, 2019
Perfect app. I duplicated all of my store. Don't forget to check "What Duplicate Can't Copy" section. Your logo, slide show photos etc cant be duplicated, but these are easy to arrange. Most important, app duplicates the theme and the codes I changed on the theme. Thanks.
June 11, 2019
I tried this app to duplicate one store to another new one. These problems occured until now : They didnt export my products(They are saying you cant export over 3000 product)And no way select specific collection.WASTE OF MONEY!! CUSTOMER SUPPORT TERRIBLE
In our app description, and also through the export setup, we clearly state that the option to export products is limited to stores with less than 3000 products. Moreover those alerts this customer decided to keep with the export process and exported his pages, blog posts and themes, being alerted that he was going to be charged $15 for that. After exporting those elements, we got him complaining by mail that the products were not exported. We replied in a matter of hours explaining what we just said, and the customer threatened us to write a bad review if he didn't get a refund. We refunded the $15 as we have no issue to provide refunds if the customer is not satisfaied. But still, we got the bad review. 🤷♂️
April 29, 2019
We used this app to copy products from multiple existing sub niche stores over to one master store and it worked like a charm! We have a LOT of products so this saved me literally about 2 weeks in manual labour adding descriptions, images, variants, SKU's etc! Thanks :)
April 10, 2019
I used the app to copy my store. Everything went very well , saved me hours of work. Worth every cent. The customers service was very helpful, replied to my email very quickly