All reviews

Rating Breakdown

  • 5
    83% (89 ratings)
  • 4
    4% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (2 ratings)
  • 1
    11% (12 ratings)
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5 / 5 Share

Jan. 2, 2022

Easy and straightforward process. All our product images, including alt text, we successfully copied, all pages, collections etc.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! And thanks for letting know others!

5 / 5 Share

Sept. 3, 2021

Good customer service, if you did not receive feedback from the developer, please check "trash" or "spam" folder in the email.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear that!

5 / 5 Share

Aug. 27, 2021

excellent service! also customer support is super friendly and always easy to reach. store was duplicated in a few minutes

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

Good app and works well, does what it promises to do. It's great if you need an entire store copied, which is labor intensive and difficult to do without a tool like Duplicate.

Store

LUXX

Using app

6 days

Total reviews

14

Average rating

3.7

Developer Reply

Wow, we're so glad to hear that! Thank you for taking the time to write a review.

1 / 5 Share

May 24, 2021

Used the app and it didn't duplicate a ton of products and collections properly. Our store is a mess. Tried reaching out and haven't heard back either to fix it. Would love to get a response and get this resolved but for now this is the case.

Using app

About 1 year

Total reviews

2

Average rating

1.0

Developer Reply

Hi, we are sorry about that. We wrote you back to [email protected] last Thursday, May 20th. The email was from [email protected]. Please double-check your inbox as it should be there. In any case, we reviewed your export, and we could see all products and collections have been exported, so we guess the problem might be something else. Probably related with a third-party app integration you might have on your original store? But let's keep the conversation through email. Please reply to our previous email or write us at [email protected] (with .co, not .com). Thanks and looking forward to having this issue fixed asap.

5 / 5 Share

March 24, 2021

Excellent app. Can't make duplicating your store any easier. Customer service was also very quick to respond and efficient!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for taking time out of your day to leave a review! We're happy you're loving the app. 🙂

5 / 5 Share

Dec. 19, 2020

Great app! Had problem importing and the support rep replied in a very short time and resolved the problem. Great!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

Great app! Had problem importing and the support rep replied in a very short time and resolved the problem. Great!

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 10, 2020

I used the app to duplicate the store content, what I did not know is that because i used gem pages to build the store this ap was unable to allow me to edit the new store in gem pages making it worthless

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, we are sorry to hear that. It's true that if your store's theme relies on third-party apps, in some cases you will need to install and set them up at your destination store. And sometimes, in some apps, you might end up having some issues. On those cases, we recommend reaching the app developers as they are the ones who know best their app and can provide you proper guidance. In any case, we acknowledge there was an issue on your expert, and as we stand behind our compromise of "Successful Copy Guarantee", we will be happy on providing you a full refund. Please reach us at [email protected] and we will proceed. Thanks, and again, sorry for the inconvenience.

5 / 5 Share

July 19, 2020

App was fantastic, made switching my store to a new shopify a breeze! it took almost everything I needed over and it was so easy. Some took a wee while to process, but I used this over a few evenings and it was done. New store looks amazing and while I waited for the copies to happen, I had time to recreate the navigation and install apps etc. Wouldn't hesitate to recommend!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2020

Excellent. It does take a couple of hours if you have over 1000 products but that is to be expected. Great app!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for sharing your experience! For future app users: please do the same! That way everyone knows the app works as expected.

1 / 5 Share

July 5, 2020

Two hours have passed, and it has not yet reached 1%. The speed is too slow. Let me rating it first. 12 hours passed, copy to 27%,So slowly. please refund my money... 526 item then stop run. not No growth

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Hi, we wrote you back, and we are not sure if you are getting our emails. We were checking your export, and you are right: your export is taking a long time to complete. When we checked it was at 500 out of 1529 products exported. The reason why it's taking so long is because for each product your store has an average of 98 product variants. That's far beyond the amount of product variants a regular Shopify store has. Considering for each variant the app makes 3 API calls to export all the information (stock, related picture and to save the variant), that means: 1,529 products x 98 variants/product x 3 API calls/variant = around 449,526 API calls. Shopify API has a limit of 2 calls/second. That's why, after half a day, just 500 products have been exported. Normally that's not the case as the average store, with around 2-8 product variants, takes around 10 minutes to complete the export. As you requested us to refund you, we just did it. We are sorry our app didn't work as you expected, we work everyday to improve the app and as we said, we also have that Shopify's API rate limitation. Hopefully this clarifies the situation. Please don't hesitate to contact us at [email protected] if you have any questions.

5 / 5 Share

June 28, 2020

Works as expected, everything was duplicated seamlessly. Great app, I can recommend it, fair pricing!

Using app

31 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

June 23, 2020

This app was incredibly useful. Oh my gosh. Very easy to use, seamless. I absolutely would recommend it. Didn't crash my site or anything weird, as other reviews mentioned. Proceed with peace of mind!

Using app

21 days

Total reviews

1

Average rating

5.0

1 / 5 Share

June 23, 2020

Crashed my store. Stay away unless you want to rebuild your store from scratch. I am so disappointed. Update: Your response is none sense. You should work on your app instead of making up stuff. I understand that you're a small business like you said. But my store is a lot smaller than yours. The theme damage cost me a lot of pain. that's why I took the time to reply. Have a good day!

Using app

38 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Hi, we are sorry to hear that. Our app is used daily by many store owners without any issue. We are checking your export and everything seems correct, could you please write us at [email protected] with some more details? Thanks. UPDATE: We talk with the store owner, and we found there was an issue with the exported theme files. Those theme files were missing third-party apps that were not installed at the detination store. Missing those apps, the exported theme's code (same code as the one in the original store) was throwing some errors and it was preventing the store to work properly. That was all. Products and collections were exported without any issue, and all the theme files were also correctly exported.

5 / 5 Share

May 18, 2020

This app worked exactly as described and likely saved us many, many hours of tedious migration. The directions were detailed and clear, it took just a few minutes to set up, and the full migration was complete within 25 minutes. Definitely recommend this if you're looking to duplicate your shop.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Wow, we're flattered! Thank you the review, it really helps and is appreciated by our whole team. :)

5 / 5 Share

April 21, 2020

Great customer service and app. We had a slight issue on our first try but developer resolved quickly and all went OK after. Saved us loads of time trying to copy our store manually - would definitely recommend.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

That's great to hear! Thank you for writing a review, we really appreciate it.

5 / 5 Share

April 15, 2020

Excellent app from these guys. Worked really well, should save me hours developing my new store. 10/10

Using app

About 18 hours

Total reviews

15

Average rating

4.7

Developer Reply

Thanks for that 10/10. :)

5 / 5 Share

April 15, 2020

Fantastic App. Was exactly what we were looking for and at a fraction of the price of apps that were similar. Highly recommend!

Store

GO GIRL

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

March 27, 2020

I needed to transfer my products, pages and collections in a timely manner to a completely separate new wholesale site. I am really happy with the ease of use for this app and the results were flawless. Thank you .

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

That's awesome, very happy you found Duplicate and we were able to help! Thank you for writing a review :)