All reviews

Rating Breakdown

  • 5
    99% (369 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

March 11, 2021

Not only is this app incredibly robust, but the service support is outstanding! Roman goes out of his way to answer questions and helps get you accomplish exactly what you need to accomplish. I have used many "product customization' apps in the past, and this blows them all out of the water. So thankful I found it!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2021

Roman is a great person to work with and app feature is excellent at affordable cost. We are running a bakery and we need to let our customer leave messages for custom options e.g. birthday cake message with extra charges. This app worked like charm.

Store

PLUMCOT

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2021

I absolutely love this app. I use it for my monthly preorders (sewing), so people can choose sizes, etc. The set up was pretty easy, and I love that I was able to create a template, rather than doing the same thing 100 times over. Whenever I need something changed or adjusted, Roman responds right away saying its already taken care of. I have the $29 package, and I am happy to pay that to keep my sanity. Highly recommend if you need product options!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2021

Support is excellent and so are the features - I had quite an extensive list of requirements but I only needed to go to the "Standard" plan so I wonder what else is available on the additional two tiers! I would have preferred a feature to set the look and feel without coding for quick changes but Roman on support was happy enough to make these changes anyway. I don't like the way the additional price is displayed on the app but I am looking for a way round this now, it's certainly not a deal breaker.

Using app

13 days

Total reviews

7

Average rating

3.9

5 / 5 Share

Feb. 20, 2021

We've been using Dynamic Product Options for a while now and the it's an awesome app but what's even better is the customer support. I've NEVER had a developer respond in a manner that this staff does. Typically you get a response from other devs with "another question" or a canned response to read their docs...which doesn't always help - not these guys. Not only do they respond quickly but they resolve any issue you may have and they even gave us ideas to set up our options in a better manner than we were trying to go with in the first place. Very happy with the support and the app is very robust and does what it says and more actually! We installed other apps to do this job and really it was a waste of time. Don't even look at the other options on the app store lol - the 5 star rating here is 100% why we went with them and why we will stay.

Using app

27 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 15, 2021

My store is one that uses a great many options and each option has its own set of options. I found this app to make my store possible and the service is absolutely great. Rarely did I have to wait more than a few hours and that was with me telling them that it was not an emergency. Roman was my service expert. The speed of my site also was not impeded by this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

This application is very useful and the support team is fast responding. usually less than 24 hours and even then due to the time difference between countries so that's normal. price is also appropriate, good job.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

I needed an app that could link product options to inventory and this app proved perfect. The customer support is also amazing. For example, I sell a case of jam (12 jars) where the customer can choose their mix of flavors. I couldn't figure out how to make sure the customer could not make a mistake and choose less or more than 12 jars. Customer support quickly helped out even writing a snippet of code so things worked exactly how I wanted them to. Excellent app. Excellent support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

I have used many products options Apps before as a developer, but this app is next Level and their support team has been amazing and they have helped me a lot and this app is already added in my list for the future stores, thanks a lot for you graete services and help

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

I'm almost through the trial and this application does everything my company needs. The support team has been amazing and I'm looking forward to continuing to use the app!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Well worth the money. There are lots of features here and the support is above top notch. Highly recommended!! Thanks to Roman and the team.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

This app is great, it's really versatile and can handle complex product variants. Not only this, but the customer service is excellent, any problems you have are solved in a matter of hours. I would highly recommend.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

What can I say. A beautifully designed app. Clever and highly functional. The support is excellent and provided by someone who I imagine wrote the app. Being able to add javascript or css on a global or page level is a joy. It just works very, very well and if it doesn't the Itoris team will soon sort it. Top work.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

There are 2 great things with this APP, the APP per se, and the great customer service this app has behind. DPO is complex but it doesn't take you months or weeks, not even days to realize how it works, very user friendly, I just needed a couple of hours "playing" with the app to realize how it works. Customer service is 10 stars over 5, they have your problem solved in less tha 12hrs, always.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Great app to make custom dynamic bundles. Geat support and good flexibility. Recommend this to all ECOM stores.

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 21, 2021

The app is great - very versatile and handles a lot of the complex product options we have to provide for our store but what stands out the most is the impeccable customer service and support! We have relied heavily on IT support, primarily Roman, who has been phenomenal in providing assistance, answers and solutions that have really helped to make our efforts a success. We consider him part of our team now!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2021

We reached out to Dynamic Product Options in mid 2020 after searching for Shopify Apps, top to tale. We came across Dynamic product Options, We read all the reviews and knew this App was what we required. One item that stood out was all the positive reviews regarding support from the Dynamic Product Options team- Roman. We communicated backwards and forwards with Roman throughout the whole process of building our customised DPO, We can say that we rate Dynamic Product Options App and support, 10 stars out of 5, if this was an option. Great complex App, which is very user friendly for all levels of computer literacy.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

Absolutely LOVE this app. It is the most intuitive product customization addon that I've seen yet. It's super fast to load and the breakdown that it displays in the cart is stunningly perfect. The support team is always available and have helped me with a few custom features since I'm not a very good backend dev. If I could give more than 5 stars I would -- This is the last app you'll ever need to download.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

DPO is incredibly powerful and customisable - it is absolutely essential for our product (customisable wallpaper), without it we would have had great difficulties trying to develop something anywhere near as good. I had to request help from support a few times - this was super easy and done directly from the app - Roman from DPO always replied almost immediately, very friendly and extremely helpful + competent. I have recommended DPO to several of our reseller customers for these reasons.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

I have recently added some items with multiple options and I realized that I haven't set it up to convert into different currencies. I submitted a ticket and Roman from the support team was able to help out right away. He was able to make the change for me and even suggested that I add a code to make the app load faster on my store. Very helpful!

Using app

10 months

Total reviews

1

Average rating

5.0